If I could rate Forever Friends less than one star, I would. We had to put our beloved dog down on 05/10/2021. We called ahead to Forever Friends, and paid the $75 cremation fee, the $50 after-hours drop off fee, and $20 for a clay paw print to be made from our dog's paw. We paid ahead of time, as we knew we would be absolute wrecks once our dog died. When we called to pay, they tried to say their after-hours drop off fee was $100. It said right there on their website that it was $50, and when reminded of this, they acquiesced. That should have been our first clue.
We dropped our dog's body off at the Forever Friends Crematorium. While we were there, I reminded them of the fact that we had paid for, and wanted, the clay paw print. The owner's son said he was aware of this, and it would be done. IT WAS NOT! They FORGOT to do the clay paw print we had paid for, and cremated our dog. This is a mistake that cannot be fixed. We are devastated to say the least. I can never get an imprint of my sweet pup's paw now. I was going to have a jewelry pendant made of my dog's paw print, and needed the clay impression to have it made. I was also looking forward to having the clay paw print as a reminder of my dog. It says right on their website: "Clay paw prints are a treasured reminder of your beloved pet and best friend." I will NEVER have that treasured reminder. This is an unfixable mistake, and I don't want anyone else to have to go through this agony. It's insult to injury at a time when your heart is already breaking! I highly recommend going elsewhere.
(I just looked on their website today, 06/08/21, and they have increased their pricing now.) read more