I had my first appointment with Gosha today and it was phenomenal. She treated me like family and…read moremade me feel so comfortable. The studio was clean and welcoming. Gosha went above and beyond in her service and I loved chatting with her! I've been to plenty of waxing studios but this one takes the cake. I will definitely be back!

I am so thankful I found this place to get sugared. The process was seamless to book via text and I…read moregot an appointment when I needed it too! I was directed to their new location at a posh salon and Gosia was absolutely amazing! She was so kind, gentle (especially with my Brazilian sugaring hair removal) and explained the entire process with me. She made me feel very comfortable and did an amazing job with my first vajafacial too! It was so relaxing and I highly recommend it! You will be thoroughly impressed and the ambiance was relaxing too! Book them now :)

Great service and clean salon. The service was excellent! Will be back! The technician was very…read moreknowledgeable and skilled!

My sugarista Ashlee was not only polite, but very attentive and efficient. She ensured that I was…read morecomfortable every step of the way and thoroughly got everything; I will be seeing her again for sure.

I've been a loyal client at the Algonquin Sugaring NYC location for almost two years, and I've…read morealways had good experiences, including two previous 5 star review.. until this week. This was the worst service I've had since my early days at European Wax Center, and I actually left my appointment crying. I had booked my usual Brazilian + butt cheeks. Last week, I called to reschedule and learned--only because I called--that the waxer I've been seeing for the past year was no longer there. Management never informed me ahead of time, which I found unprofessional. When I rescheduled, I was told there were two other stylists available, so I agreed to book with anyone. When I arrived, I found out mid-appointment that my waxer had only started a week ago. She was very nice personality-wise, but the process was extremely messy--sugar in my hair, on my legs, all over the table, and on my clothes. She went over the same area 10-15 times, causing intense pain and burning. The service, which normally takes 20-30 minutes, dragged out to an hour and 15 minutes. I left sticky, covered in powder, and feeling awful. When I got home, I discovered I was bleeding, raw, and still had numerous hairs left. I immediately called and went back today for a "retouch" with Kristin. She was kind, professional, and quick--exactly how it should have been the first time. At checkout, I brought up the situation and requested a refund for yesterday's service. Unfortunately, the front desk employee was too new to process it, so I was told management would call me. As of now, I'm still waiting for that call. I used to love coming here, but all the skilled waxers seem to be gone, and management's lack of communication and follow-up is disappointing. For such a personal and vulnerable service, clients deserve to feel safe, respected, and cared for. Sadly, I can no longer recommend this location.

Kateryna was amazing! Very professional, quick, and left me feeling great! I felt very comfortable…read moreat my appt. 10/10 would recommend!

This was my first time at the studio and upon walking in, everything felt so cozy and calming,…read moresetting the mood for the rest of my visit. I was gifted a gift card and decided to book the head spa crown ritual service with Nicole. Nicole was so knowledgeable and professional and made me feel welcomed and as relaxed as ever. The service started with looking at my scalp with a special camera and talking through any areas of concern. The service itself, you have the option to wear a weighted jade eye mask which was heavenly in itself. Nicole then went through a series of scalp treatments and then focused on head/neck/should and arm massage as well. After the service, you get to see your scalp again on camera which is fascinating. Couldn't recommend this service with Nicole enough!

Since I've discovered sugaring, I don't think I'll ever go back to traditional waxing! All of the…read morestaff make you feel so comfortable. My skin is never irritated afterwards and the results last for weeks.

I had the opportunity to meet Jackie this afternoon and she did an amazing job ! The pain was non…read moreexistent. I'd you are on the fence of trying sugaring but are afraid of past bikini wax that HURT, i recommend you DO IT! It's nothing like wax!! You won't regret it.

Jenny is amazing! tried NYC sugar and had a terrible experience, started to see Jenny and haven't…read moretuned back. amazing service, amazing place and so clean!

Re'nea is amazing! One of the few places in town that offers…read moresugaring which is way better than waxing. She's professional, personable and quick! And prices are reasonable as well. Her little spot is clean, private and easy to get to. Glad I found her!

This was my husband's (and mine) first experience with sugaring, and he went to his appointment…read morevery apprehensive. He got his shoulders, back, and butt done, and when I asked him afterwards somewhat nervously how the visit went, he said it was great and that Re'Nae was so professional and immediately put him at ease. This is a win-win-win because he is willing to return for a maintenance service, I get to enjoy snuggling up to a hairless back, and Re'Nae now has two repeat customers (cause now I have to try it!). Ladies, if you are tired of being tickled by your man's hirsuteness, send him here!

Went here for the waxing service . Met Tatiana, she is very nice and professional. I was satisfied…read morewith their services. Their prices are very competitive but on top of all the place is extremely neat and clean. Tatiana was nice and easy. I highly recommend going here. I will be going agains

I've been seeing Tatiana since they opened and she has always been wonderful and good at her job…read more I've tried multiple waxers in different locations, but only she and one other girl (who no longer works for sugaring nyc) have done a great job without either hurting me or leaving wax all over the place. Highly recommend this lake Zurich location!