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Forest Pointe

3.0 (12 reviews)
Closed • 9:00 am - 6:00 pm

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3 years ago

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Hidden Creek Apartments

Hidden Creek Apartments

(4 reviews)

Living here has been the best experience that I have had living in an apartment. Each apartment is…read moregiven access to a garage which is such a bonus during the winter. The pool area is great and always kept clean. The staff is wonderful and accommodating, I cannot say enough great things about hidden creek!

I had the opportunity to live at Hidden Creek for just a few months but had to relocate to another…read morestate for work. But, I think my short time is worth noting. First, let me start with the staff. Laura and Jennifer are AMAZING! Anytime I had an inquiry, a request, or the very select few times I had a concern, they always made sure to take care of it. And forgive me for not knowing his name, but the gentleman in charge of maintenance is AWESOME! Always quick to take care of an issue you may have (minus normal hours - that's normal!). It all starts with attitude, and this staff has the best! As for living, if you are looking for a place that helps you feel secluded, peaceful, but close to everything, this is the place to live. The only concern is limited parking in front of your unit, but that only happens if you are coming home late at night. Morning and throughout the day is no problem, and there are other spaces available across the complex if something isn't in front of your unit. You might have to walk a couple minutes, but again, only if you are trying to park late at night (around 9:30-10). The appliances are up to date or new, there is plenty of space with the garage (snow...think about it) and it is a very relaxing place and community. Plus, you will have a nice welcome kit waiting for you (won't spoil it) Thank you to the staff for my short, but enjoyable, stay. You are VERY good at what you do!

Ridges of Cascade

Ridges of Cascade

(11 reviews)

This is going to be long. After living in California all my life. For a job, i decide to uproot and…read moremove to Grand Rapids, Michigan. moving from California to Michigan was a big transition, and having a comfortable, welcoming place to call home made all the difference. Honestly, my two years in Grand Rapids would've been rough without it. Choosing Ridges of Cascade was easy. Here is the reason why.... Office Staff - Nicole and Dottie both have been absolutely amazing. The level of communication and care you provided was more than I've ever experienced anywhere else. No matter what I needed, they were always there to help in some way. From quick replies to clear and thoughtful updates about changes, road work, community events, and more -- they kept everything running smoothly and made me feel truly looked after. Maintenance Team I'm pretty sure I kept them the busiest! There were times I felt like I might've been a bit of a handful with my requests, but they always showed up with professionalism and care. The quality of work they put into maintaining the apartments really shows -- from the precise painting on walls and baseboards to clean flooring, solid cabinet hinges, rust-free fixtures, and spotless faucets. Even the thermostats looked new! Seriously, it's the best-maintained place I've ever lived in. The entire team at Ridges of Cascade does an outstanding job, and it's obvious to anyone who lives there. My only (very small) complaint is that no one ever accepted water or a cold drink from me on those hot days. Highly-recommend this place anyone looking for a nice quiet hope to live in. Ps..I moved out in May after 2 years.

Just want to let anyone who is looking for the Best apartment living experience not to go any…read morefurther than Ridges of Cascade! I have lived here going on 7yrs . Beautiful, well maintained and quality apartment living. I thought it would be a big adjustment but with the awesome attention and genuine care of the management .. Nicole , Dottie and Aaron I felt like I was Home within the first week. Aside from the extremely well kept surroundings the floor plans are very creative and well appointed. Also, very friendly community with every age represented.. no need to look any further... this is the One.Eileen Bertsch

Walnut Hills Apartments

Walnut Hills Apartments

(4 reviews)

It's been almost a year since we moved out of Walnut Hills and we just found out from a collection…read moreagency that Walnut Hills is trying to bill us $218 to replace carpet in one of the bedrooms due to stains. As a perk of signing a one-year renewal (we lived there approximately three years), tenants are supposed to get a professional carpet cleaning. The property manager at the time told me information would be posted on my door about how to schedule the cleaning appointment but that never happened. They never made any effort to send someone out to clean our carpet. Had I known they would try to bill me for carpet stains later, I would have made sure they followed through. When my wife brought this up with someone over the phone, they admitted it never got done but said it makes no difference. Regarding the part where we are finding out about this debt almost a year later, they claim they did not get our forwarding address and were unable to mail us our bill. This is an absolute lie as they had me come into the office and fill out a "move out" form prior to us moving out. I gave them all our future contact information as we knew exactly where we were moving. Additionally, I included my phone number (even though they already had it on record) in a brief "thank you" letter that I included when I turned in our key. If they lost that form I completed, that is on them but it is my credit score that is taking the hit. Now we are getting the run-around because Walnut Hills claims they don't have our information anymore and the corporate office claims they can't even share our own records with us. Hilariously, the collection agency has been sending all correspondence to our old Walnut Hills address. It's a total mess. Other than that--yes, the dumpsters were always overflowing. Keep your windows shut unless you live on the third floor. The building AC units are incredibly weak so we had to run the AC constantly just to get the unit temperature down to 85 degrees in the Summer. Our electric bills were twice as high (~$250/m) as the electric bills in our new house. Factor that into your budget if you are considering living here. On the plus side, many of the people that live here are very nice and this complex is a quick jog from Tokyo Grill, First Wok and Horrocks. There are beautiful walking trails nearby which we walked many times as a family. We had only positive experiences with the maintenance staff. They were always prompt and took care of any issues we had. The one star I'm including in this rating was earned by our five-star experience with the maintenance staff. It's a real shame that Walnut Hills has resorted to such crooked shenanigans especially after my wife helped prevent a building fire from breaking out by contacting the proper channels after one of our neighbors left a pan of food on the burner before leaving her apartment. At least one other person heard the smoke alarm and did nothing. I guess no good deed goes unpunished.

I have lived in apartments managed by the same company for going on 8 years. They changed the way…read moreto pay rent in December. They got rid of the drop box and are only open when I am at work. It took 4 months of saying I can't pay online to finally be able to pay online. I received a confirmation that my payment was processed while sitting in the office with the property manager. Then over a week later I get an email that my payment did not go through from the payment service. The office never let me know my payment was late or didn't go through. Being a good and honest person, I called the office to let them know I would be in to make the payment the next day. I was informed that I know owe more money in fees! They are horrible people who don't know how to treat a good resident!

Woodbridge Apartments - There are even cracks in the bathroom

Woodbridge Apartments

(10 reviews)

I have moved all across the Grand Rapids area over the last 10 years and this is BY FAR the WORST…read moreapartment I've ever lived at. I haven't even made it a year, and am forced to break the lease. The water pipe burst in the wall and it took them 3 months for the FIRST maintenance person to check the damages. Mold is growing in the walls and they're refusing to fix any of the damage. The second they have your money they are completely disconnected from you. They will not fix anything, and the apartments are overpriced and disgusting. Bugs crawling through the walls, mold in the trim, pieces of the apartment falling to ruin. Pick anywhere else.

This place is the worst. I lived here for 6 months and had to break my lease early because my…read moreupstairs (felon) neighbor literally threatened my life and tried to jump my roommate (that is not an exaggeration). Management is not helpful at all - all they do is make excuses and try to extort as much money as possible. They promise a plethora of amenities but none of those are maintained in the slightest - the "pool" literally was closed for the entire summer of 2021 and opened for just 2 weeks at the end of August. Our apartment itself was also infested with roaches and the maintenance did nothing about it despite multiple email exchanges from us asking them to just come inspect the apartment. Overall a terrible place to live. Don't be fooled by the old positive reviews, we lived here in 2021 and I have trouble believing it's improved even marginally since then.

Forest Pointe - apartments - Updated May 2026

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