No faffing around and I wasn't overcharged on the postage…read more Staff are efficient and the queue moved quickly.

I went to the Stratford Post Office on Saturday afternoon to return a parcel but they don't offer…read moreprinting labels service. The gentleman recommended me to visit his colleague in the scanner counter at the end of the shop to print the label and some documents for a registration. After showing him the label and the parcel, he come with an A4 paper bigger than my parcel. When I requested for an smaller format, he complained saying "it your fault because that is the size of the document sent". I asked again if he could print an smaller label and his reaction was speechless....he ripped the paper in my face and started raising the voice! After further argument, he ripped the rest of my documents...I have never seen such a bad costumer service in my life! I went back to the post office counter and the gentlemen kindly helped me to write down the address in a piece of paper and send the parcel. I had to pay a bit extra but I don't have a printer at home. Before leaving the place, I went a second time to the scanner counter to ask the disrespectful gentleman for his license number to put a formal complaint but he and all his colleagues refused to give me any details and come out of the desk to face me in an aggressive way! He told me to leave the shop or he will call security because he was losing it. I have never had such a bad costumer service in my life and such a disrespectful behave towards a woman!

I had a free Evri return to make and it states on this post office's website that they provide free…read moreEvri printing. They took my parcel, however, but then charged me for printing out the free label.

I would like to thank Mrs Sejal for her help to submitted our passport documents . She was…read moreprofessional and kind. Thank you

The two Indian ladies working here are the worst human beings on this planet... they are rude…read moreunprofessional and make racist comments in their language thinking we don't understand... please don't go here... this business should be closed they are horrible And don't trust with your packages I had to take photos of my packages because they tamper with them!

There's no good time with Post Offices just a bad time and a horrendous time…read more This one is no different, I see 12 vacant staff posts yet two members of staff At peak time With a queue of 30 people going out the door. Now once or twice and this would've been ok but I've seen it now everytime I've gone in. I've tried at 9am (less busy but people had been queuing for 20 minutes), 1pm and 3pm and still no better. The staff CAN be helpful until you need forms filling in then they're about as helpful as an ice cube in hell! I've made sure any companies I deal with now can be done via direct debit or direct in branch as I vowed never to go back there.

Definitely one of the bigger shop/post offices that I have come across. Its busy nature can be…read moreattributed to its central location. But when the going gets tough, the tough get going.... Or something like that. What I am saying, is that the staff are able to accommodate for the busy nature of the place. When it's busy they have about 5 staff members, which is not always the case at other post offices. The staff are actually pretty nice as well. I went in there to send a rather large package to Australia, and the lady was not even angry with my about the fact that I hadn't yet written the address because I was unsure of where to put it. It is the small things that separate the post offices in terms of quality.

Extraordinarily rude PO worker on the till at the front of the store. The people who work on the…read morecounters at the back of the shop much more professional.

so nice and clean Post office in my area and they do lots of services like online passport Photos,…read moreScan, Printing , Greeting cards , Stationary , Cleaning Items ect..

I have never had a problem with this post office until this new guy started working here…read more I had a discount Oyster card form which was stamped and signed. I also provided proof of ID and address and he still didn't give me a new Oyster card despite showing more proof than I was supposed to. He accused me of not saying the truth and that I'm not eligible for it. How can that be the case when I have it stamped and signed? I also showed him more proof than I was supposed to. He made me go through so much stress just to get a new Oyster card and I never had to do all this. None of the previous employees ever asked for my bank statement because my ID and form is enough. but this guy made me get my bank statement and on top started looking at my personal things (my outgoing and incoming) The audacity. He kept saying I need to show proof I live in London? How can I not live in London if I literally showed my ID and bank statement? Obviously I got irritated and told him that he isn't doing his job properly and I kept explaining that I'm showing proof of everything but he still said no. He was telling me to provide more than I was supposed to. (He then told me to show a council tax letter to prove I live in London) nowhere does it say I need to provide that to get a discount Oyster card. He was being complicated on purpose. He must get a pay rise for it to be behaving like this. Later, I went to another post office and they gave me a new Oyster card within seconds, they asked no questions and they didn't even ask for my bank statement because it's not needed like this man claims. so after that I went back and showed him that "look you accused me of "lying" so how comes another post office gave it to me" he didn't have no answer he kept saying "I don't know" but still owed me no apology because he couldn't admit he was in the wrong. How are they employing someone like this?