I am a big time smoker and i have my own home herb bar. I have been to hundreds of dispensaries. I…read morevisited the flushing location yesterday I must say. I have never met nicer employees at a dispensary. I drove along way and I'm so glad I did. I actually felt I was treated like a king and was made to feel like family. I want to only go there from now on. They are knowledgeable and we're so wonderful to me Thanks to all the staff. Special thanks to " G" for his kindness and suggestions Oh I'll be back .... Big Dan

My boyfriend and I have been regular customers at The Flowery for quite some time, and I've…read morerecommended this dispensary to many people. Unfortunately, after today's experience, I can no longer do that. The employee working behind the counter questioned my 26-year-old boyfriend's ID, immediately concluded it was fake, and called the police without involving a manager or taking any reasonable steps to verify the identification first. Rather than handling the situation professionally, the employee escalated it unnecessarily. When the responding officers confirmed that his ID was completely valid, the employee's response was, "So you're not going to do anything?" Even after being proven wrong, she still appeared determined to have a paying customer arrested. That was honestly the most shocking part of the entire experience. Mistakes can happen, especially with different forms of identification such as enhanced driver's licenses. However, there is a significant difference between asking questions or involving a manager and immediately calling law enforcement while falsely accusing a customer of using a fake ID. He was treated like a criminal over a legitimate ID, and it was embarrassing, unnecessary, and completely avoidable. This experience reflects a serious lack of training, professionalism, and customer service. There are too many dispensaries with knowledgeable, respectful staff to tolerate being treated this way. We will be taking our business elsewhere, and I will no longer be recommending The Flowery to friends or family.

Very happy with the service, selection and professionalism of the drivers. I called and spoke to…read moreTremaine, who help me place my online order, as I was having difficulty using aeropay. He was so sweet and helpful, I will definitely use TCS for all my future dispensary orders. By the way, on delivery day, I spoke with Eric, one of the managers. He gave me specific delivery help. Thanks to the entire team, including the delivery person!

Stay far away from this dispensary if you expect customer loyalty to mean anything. I have been a…read moreloyal, high-spend customer since day one, reaching their top "Elite" tier and accumulating nearly 10,000 points through thousands of dollars in lifetime spend. Their rewards program is a calculated bait-and-switch. They heavily market "$1 = 1 point" with up to a 2.5x multiplier to incentivize continuous spending, while actively concealing the fact that you cannot redeem your points for money off your order subtotal, cash discounts, or any regulated cannabis products whatsoever. There is zero option to apply your banked balance as a discount at checkout. What makes this completely insulting is that they actively advertise 10% off real products for college students 21+ with a valid school ID, yet their highest-spending, top-tier "Elite" regulars are barred from getting a single dollar knocked off their purchases. Instead, points can only be redeemed for an arbitrary stash of cheap plastic and merchandise: they charge 1,000 points for a $19.50 rolling tray, while simultaneously demanding an absurd 500 points for a single $1.50 box of paper matches. That means spending $200 to $500 in real cash earns you a buck-fifty matchbook, with zero ability to use those points to save a single dollar on weed. When I escalated this deception directly to their manager, Domingo, I explicitly explained that I only consume high-end indoor flower and solventless concentrates. Domingo promised me that their CEO, Osbert Orduña, would personally call me, and then specifically told me: "I got you, I know what kind of smoker you are." Handing that entire bag of trash to a high-spending customer after saying "I got you" is the ultimate sign of disrespect. Instead of an executive call or honoring actual monetary point value, they dispatched an insulting "sample bag" of bottom-tier corporate vendor junk--a cheap promotional beanie, mass-market Stiiizy and Ayrloom distillate gummies, a Tune infused seltzer, a Stiiizy liquid diamond disposable vape, and a Stiiizy 40s distillate-infused pre-roll. Dumping cheap promotional sweepings, mass-produced distillate, and sprayed weed on a top-tier regular to settle thousands of dollars in spend is a complete slap in the face. When I immediately called the store back to tell them the bag was completely unacceptable and that I wanted my account permanently closed, the staff claimed Domingo wasn't there and that they had no idea when he'd be back. When I had them take a message detailing the whole issue with the bag and the points, the employee on the phone casually dismissed me with a flat "cool." Written support messages have been completely ignored since. To make matters worse, their online menu shows complete carelessness--listing solventless Rythm Tier 1 Live Rosin at an identical $47.50 flat rate to hydrocarbon BHO live resin diamonds. There are plenty of other licensed dispensaries that actually value high-spending, loyal customers without playing games with their points. Take your business elsewhere. Formal complaint submitted to the NY Office of Cannabis Management with full documentation attached.

Bobby made me feel welcome he give great customer service and explained everything to me I will…read moredefinitely let my friends and family to stop by this place and I will definitely be coming back again

I first started with Columbia Care but they were crazy expensive and very inconveniently located…read more(this was 8 years ago and they're store in Brooklyn is ALWAYS closed!). Then I was with Verilife but they're out of the Bronx and stopped servicing Brooklyn. THEN I discovered Curaleaf. Well, that was a game changer. They are SO GOOD!!! I am a chronically ill and disabled. They have such great products and are so kind. Shout out to Tai, Yah Yah (sorry if I spelled it wrong) and Chris. I love them. Knowledgeable and SUPER nice. Love Curaleaf! I highly recommend it!

Service is top-tier great recommendation, friendly staff clean environment. They have great…read moreselection great value would highly recommend.

Such a great team! Everyone is friendly and so knowledgable…read more I always leave with the best advice and products.

It's a bright store in a dark area so you can't miss it, the guy behind the counter was cool he…read morehelped us pick out a couple of items and also provided us with something to try so A+ on customer service. He doesn't have a huge selection of vape pens but definitely a good amount. Airbars are the regular price varying from 10-25 depending on the amount of puffs. I will go back and take more photos of their selection on my next visit.

A fresh take on the business of recreational barbiturates. The decor is west coast dispensary style…read morewith a wide selection of products.

Very lowkey spot, call when you're outside. It's in an apt building. Copped stizzy pre rolls as per…read moreusual. Open till 2am which is lifesaving.

I came here to get exactly what I needed but the young guy that helped me at the time [back in…read moreNovember a week before Thanksgiving] looked like he didn't want to talk at all nor be there. Very short and weird with me and my friend that was there. I would ask questions and it was like he didn't know anything or he was high as a kite and didn't know how to gather thoughts. I purchased some things but decided to try another place later on where people would be friendly and would answer my questions. I was only in town for a few days.

Service is always quick and fast, they have a great selection for the size of the store. Prices are…read morealso pretty fair compared to other dispensaries in the area! I highly recommend this place to friends, all the workers there are super chill

I am writing to formally report an extremely unprofessional interaction I had with the manager at…read moreyour store. I called the store because I wanted to ask what types of cannabis products the store currently carries. When the employee answered, I politely asked to speak with the manager. Instead of simply transferring me, the employee repeatedly questioned me about why I wanted to speak with the manager. I explained that I simply wanted to speak with the person in charge, yet I was still questioned and had to wait approximately 5-10 minutes before being connected. Once I was finally transferred to the manager, the interaction immediately felt unnecessarily hostile and confrontational. His tone and attitude toward me were disrespectful from the beginning of the conversation. I was calling as a potential customer with a simple question about the products the store sells, and there was no reason for the interaction to become confrontational. When I addressed his attitude and explained that I was simply trying to get information as a customer, rather than attempting to de-escalate the situation or professionally address my concern, the manager became even more upset. He ultimately told me, "We're not going to sell you anything" and stated that he did not like the way I was speaking to him. I found this interaction extremely disappointing and unprofessional. I understand that employees and managers have the right to refuse service in certain circumstances, but the way this situation was handled was completely unnecessary. I contacted the store intending to potentially make a purchase and simply wanted information about the products available. Instead, I was treated as though I had done something wrong simply for asking to speak with a manager and questioning the manager's attitude toward me. I am requesting that this incident be reviewed by the appropriate person in management or corporate leadership. I would also like the conduct of the manager and the employee who initially handled my call to be addressed appropriately. Customers should be able to contact a business, ask reasonable questions, and expect to be treated with basic professionalism and respect. Regardless of whether the manager agreed with me or liked the way I responded to his attitude, his position as a manager should require him to remain professional and de-escalate customer concerns rather than escalate them. I am not writing this complaint simply because I was refused service. I am writing because of the manner in which I was treated and because I believe the interaction fell far below the standard of customer service that should be expected from a manager representing your business. I would appreciate a response regarding how this complaint will be handled and whether the incident will be reviewed.

I've gone out of my way to travel to the dispensaries in Farmingdale & it's a breath of fresh air…read morehaving one much closer. It's never super crowded compared to the dispensaries on Long Island. The store itself is smaller but they still have just as much of a selection as the other ones I've been to. As of lately they have had amazing sale prices on some products, been saving close to $100 on an ounce because of it! The staff is always very friendly. There is a parking lot in the back so you don't have to worry about street parking like some of the other dispensaries on the Queens boarder.

SO GOOD IM HAZZZED ! Highly reccomend please go ! They helped me out a lot and give military…read morediscounts

Had a great experience at House of Strains! The staff was friendly, welcoming, and helpful, and the…read moreoverall atmosphere was really nice. Everything was organized and the service was quick and professional. Definitely a place I'd recommend to others, and I'll definitely be coming back! Also that flower was good!!!!

With all the dispensaries that have opened in my neighborhood House Of Strains dispensary is by far…read moremy favorite. The attention to selling quality products is superb and I've always been happy with my purchases. The service in the store is always great and I just love the atmosphere there. Home delivery is always easy, but it's alwaysworth a trip to House Of Strains.

I've been coming to this establishment for some time now, and I must say that the experience every…read moretime is seamless and enjoyable. They recently have done renovations to expand the shop and all the decor looks amazing! The shop is owned by a husband and wife which are very helpful and down to earth individuals. They inquire all they can about a client and give options as to what is for them. Their selection is very vast and you will not leave disappointed! If you're in the area, please stop by and check them out! You won't be disappointed!

I was looking for a vape shop in the neighborhood and came upon this awesome place. The girl Jen…read morewas knowledgable patient and friendly. She gave great suggestions and was real cool and down to earth. I never felt rushed or stupid since I'm new to vaping she answered all my questions and let me taste some good juice. I totally recommend this place