Always helpful serving the needs of my pets. Variety and selection and pricing are typically good.read more

I went to the location in Oswego when I used to be married and they carried the best in pet food…read morefor my former dogs at good prices. Today I went there and a very nice lady helped me get a sleeper cage for my new Quaker so he can sleep in our bedroom at night. The cage is large enough for him and he's comfy at night! I highly recommend this store!!!

Ever since they changed nail trims to walk-ins, it has made it much easier for me to get it done…read morewithout having to call and make an appointment. The nail trims are quick and efficient here which is why I continue to come here. The people are great too!

The service is friendly to both humans and pets! They have so many nutritional treats and food. I…read morejust love it & my Pomeranians just love going there.!They also have grooming and nail trims. What more do you need to come visit Pets Etc...

We are relocating and I will no longer be a customer of Blackbirds Bowl unfortunately. I figured…read moreI'd update my previous review which gave 4 stars due to my own feelings about what dog food should cost. As you can see by my updated rating, I have gotten over it. Tammi and her team are outstanding. We have come to trust their recommendations on everything from dog toys to treats to medication type suggestions. We have truely appreciated the guidance. When we alerted Tammi we were relocating and asked if she might know of any similar stores in our new location, Tammi did some research for us and found us another store that carried the same brand so we did not have to change dog food. THIS IS CUSTOMER SERVICE!!! Very pleased with Blackbirds Bowl and recommend them highly. Great staff, great advice, great store.

Phenomenal store and service! They carry a wide variety of natural pet foods and supplements. They…read moredidn't have a particular flavor of natural cat food that my cat prefers. The owner special ordered me a case of the food and even offered to drive it to me (at home or work) when it arrived from the supplier. Love it!

Had an amazing experience! I've been looking for puppies for a while and the staff here have been…read moresuper patient with me as I kept calling and inquiring. Today I chose my puppy and came in to purchase! Super smooth and informative process. I'm so excited to bring my new puppy home knowing how good of care the staff has taken of him.

We had a wonderful experience here. Very professional people. We spent a lot of time discussing…read morecare and follow-up. They patiently answered every single question I had, even though it was a busy day. Our Malshih puppy is super happy, healthy and very cute. Not a single health issue after check-ups. I have a full record of where he came from and the entire experience exceeded my expectations. He's asleep on my feet as I write this. It's not cheap, but we got exactly what we wanted and what we paid for.

Got 2 Puppy's from here and gave one to a friend than kept the other, the dog was the sweetest boy…read moreever we only had him for 7 months and he was just still a puppy and he died from a heart attack would do anything to spend more time with him they sold us sick puppies

Workers are really sweet but the conditions are filthy. All the animals I have adopted from there…read morehave either died or have been sick and infested with fleas. Overall the animals are sweet and so are the workers but their living conditions should be reevaluated

The vet technician there with black hair and glasses is extremely rude. Was overly rude to me…read moresnotty tone and horrible attitude towards me and my dog.

Put me on hold for 10 minutes without ever getting an answer. Terrible customer serviceread more

Visited here for my first time last week and was amazed in how well I was treated! I have a senior…read moreextremely picky cat and was looking for a specific food brand for him. The lady that was there showed me all the foods available and told me the protein contents and other info. She was so awesome! I was amazed at the great customer service here. I also got a great deal on cans of cat food and didn't overly spend. Their prices are fair. I will definitely be giving them my business again!

Everyone was very friendly and professional. They do a awesome job grooming and the people upfront…read moreare helpful and concerned to me my needs and questions

They were the best couple and very knowledgeable of the products sold in their store. Hated to see…read morethem go.

I had the BEST experience here today. I have never had anyone so knowledgeable about dog food/dog…read moreproducts help me like Tim did. I had no idea that I was feeding my dogs the complete wrong food. He showed me all of my options and also showed me their great loyalty program. I will be coming here for all of my pet food & treats from now on! If you're looking for a place that really cares about your animals, this is the place to go! Bonus-they make adorable dog birthday cakes and cookies!