Going for a mammogram could be very stressful. I have been going to this location for a while now…read moreand felt they deserve to be reviewed. The staff is kind and welcoming and very knowledgeable. There isn't a long wait but most of all it was very clean. Highly recommended!

Blondell avenue breast imaging center of Montefiore hospital is the best breast center ever. I have…read morebeen attending this center for 12 plus years or more. Everyone at Blondell, are so professional, sweet and kind. Every single individual, is extremely knowledgeable in their area of concentration. When you go to Blondell, it is truly a family oriented center. But, what I like the most about this center is their on time rating. I give them a 100% on time rating. At Blondell, you are in and out in a timely manner.

They are busy and heavily booked. But I was pleasantly surprised by the helpfulness of the staff,…read moreand the competence and understanding of the technician Esther. My story: I needed special screening for the MRI because of metal objects in my chest after open heart surgery. Their agent Alexis on phone cleared me for the MRI with notes for the technician. Though heavily booked, she got me a timely appointment. I also needed an X-ray, and Alexis said, while there were no openings for this I can try for one at the reception on a walk- in basis. But no such luck as they were overbooked. Esther the imaging expert called me in, and then was thorough and knowledgeable for my MRI. On learning I needed an X-Ray she went out of her way to fit me in between scheduled appointments. The technician running the X-Ray unit and Esther took extra pains to understand what my doctor was looking for, and now I'm set for my next doctor visit. In sum, I found this place to be well run, with decent equipment and facilities, and most importantly, very helpful staff like Esther who went out of her way and saved me an extra trip!

I was referred here for back x-rays. I called the office for an appointment and the message says…read morefor x-rays you can walk-in. I did just that. It took 30 minutes just to be called to be registered. I was told they would call me but they needed to take care of the patients with appointments first. After I was called, I waited another 90 minutes before they called me. By then, anybody who was there when I came in and even after was gone. I knew I would have to wait but at some point, they needed to weave me in the patient list. Otherwise, don't take walkins and make it appointment only. The receptionist I dealt with was patient and very nice. She was in another station across the floor so I'm assuming she's more senior because the others seemed lost. The xray tech was patient as well. However, next time, I'll have my doctor send me elsewhere. And why use the name Lenox Hill? They are not affiliated with the hospital.

Frustrating Parking Experience at Montefiore 1250 Waters Place…read more Montefiore Hospital at 1250 Waters Place seriously needs to improve its parking system for patients. The hospital has two towers, but even though they are part of the same facility, the parking validation doesn't work across both. If you park in Tower 2 and your appointment is in Tower 1, you won't get your parking validated--even though it's the same hospital. To make matters worse, by the time you figure this out and try to move your car, you only have a 15-minute grace period. That's not nearly enough time, especially when navigating multiple floors using two different elevators just to get to an appointment on the 11th floor. There is no direct elevator that goes all the way up, which adds unnecessary delays and stress. In the end, you can end up being charged $19 just because you parked in the "wrong" tower. It's completely unreasonable and makes the entire experience frustrating for patients who are already dealing with medical appointments. Montefiore needs to seriously rethink this process and make it more patient-friendly.

This place is very beautiful the staff is kind and patient efficient and effective. I want to come…read morehere always. Pain management Drs. Are excellent

I recently had a biopsy done in March 2026 at University Diagnostic Medical Imaging at 1200 Waters…read morePlace, and I cannot say enough good things about the experience. From the moment I walked in, the staff made me feel comfortable and at ease. Nyaisha Ruiz, the medical assistant, was absolutely amazing. She took the time to explain everything to me in detail, including what to expect before, during, and after the procedure. Her calm and reassuring demeanor really helped ease my nerves. She was incredibly kind, attentive, and made me feel like I was in very good hands. Dr. Bernstein was equally wonderful. The procedure itself was so smooth and quick that I almost forgot I was even getting a biopsy. The only thing I really felt was the small pinch from the lidocaine, and after that it was completely painless. The whole thing lasted about five minutes, and I was honestly surprised at how easy it was. The level of professionalism, care, and compassion from both Nyaisha and Dr. Bernstein made what could have been a very stressful experience feel completely manageable. They truly went above and beyond to make sure I was comfortable every step of the way. I would highly recommend University Diagnostic Medical Imaging, especially Nyaisha Ruiz and Dr. Bernstein, to anyone needing imaging or a biopsy. You will be in excellent hands.

I always bring my mom here for all her scans. She's had a few of them done. On Friday 10/3 she had…read moreher mammogram done. Scheduling the appt for her wasn't difficult and the check in process was quick. My mom was in and out in about 45 mins and took the van to the MTA bus. There are restrooms nearby and it's close to the entrance. Def recommend coming with an appt and if u come with a car, come with time to park

Toslima Jahan !! What an amazing representative I had the…read morepleasure to speak with today. She was extremely helpful in solving ALL of my issues in a day!! Toslima was caring, attentive and very friendly and professional. Just wanted to take the time to say Thank You

I've never been treated so badly by Victoria Nwokocha she…read morebecame frustrated because of a referral she refused to assist me closed the office door in my face. Then I'm standing outside of the door and I hear her talking about me when she came in to examine me she extremely rough. I explained the other dr Ron who's very kind. Stated I need to have my medical recordeds reexamined that's all I said she dismissed me stated loudly you have to explain this to me. When someone has to get a follow up mammogram it's the most frightening time in a woman life and for the doctor to be so rude refuse to hear anything I had to say. She wouldn't even talk to the nurse assistant. This was not a one time occurrence I can tell from The other staff members. I have never been treated this way I come to starling because I choose to not because I have to. I know I'm not the only paitent comparing about Victoria. She is incredibly rude dismissive and now because she refused to listen to me I have to repeat an exam because the records were not in the system. I will be making a formal Complaint to the medical board about her. She so graciously provided her prudentials. I was so upset today. The only young lady who assisted me was at the front desk. Everything is on camera. I was there at 5:35 PM.9/28/26 and if the cameras are reviewed, you will see how she just went in the office, closed the door in my face, and she and the young lady inside are both talking about me. In my opinion they should be fired if you do not do anything about customer service you will lose customers I personally will never ever be attended by her again. I'm a pain patient and I do know that there should be a certain level of care that each patient should receive and I know that she believes that I can just be rude and no one's going to do anything about it. She has the right one because I'm most certainly am not going to stop falling complaints

The staff was professional. There was a little wait, but not too bad. They get you in, do what…read moreneeds to be done and answer any questions you may have. I recommend this place. They make you comfortable if this is your first time having an MRI done. TV is available in the waiting room as well as magazines.

Hi this is Sonya I went to the location at 1484…read moreWilliamsbridge I loved the advanced and updated open MRI machine. It was a comfort to see that it's totally different from the average MRI machines that are at other places that are not updated . I met Jennifer who basically runs the entire place .A supervisor who makes sure all is correct and professionally done. Consideration and care is something she prioritizes and thats great and thoughtful. She is involved with making sure that everything is done properly there and that the patients receive priority attention and care. I recommend this place for sure and I think it should be listed as a number one example of how an MRI office should run. They have water available . The bathroom is clean even a calming selection of background music to ease anxiety for a claustrophobic person such as myself. Well I don't want to right a book . .however I applaud the location and recommend it to anyone wondering what place to choose.

The Location in the Bronx NY was very sketchy the staff was very loud and obnoxious carrying loud…read moreand disrespectful conversations amongst themselves the clinic was dirty and the examination room was a horror story No Privacy I was asked to undress and I refused because several times my door was opened by patients and workers VERY DISAPPOINTING I was asked by the dr whats more important to me fertility or taking care of my fibroid because with his procedure I will lose my fertility no other choices I ended the appointment at this point I was mortified by the lack of care at this facility. DO NOT RECOMMEND THIS TO ANYONE

From the owner: Our story started with a passion to ensure women had options for uterine fibroids outside of…read moreinvasive surgeries like a hysterectomy. Hearing the stories of women suffering provided the fuel to launch an innovative outpatient center with multiple locations whose focus would solely be in UFE.

it's for Pain management. My Dr. Alexander explained everything so I could understand what was…read morehappening to my body. I do appreciated him for that.

Every time I come to my scheduled appointment I have had to wait more than an hour to be seen by…read morethe doctor. Today I had to wait 2.5hrs for a 10 minute procedure that they set themselves, no updates the entire time I waited. Frustrating to reschedule my work for these appointments and have to wait so long to be seen. It's disrespectful to me and my time. Do they think we don't have lives? We got other errands, we got work to be at, or kids to take care of. Also bring warm clothes even in summer, the rooms inside are cold.

2 weeks and this establishment refuses to send exam information to my doctors. My life is in…read morejeopardy now because of how unprofessional and disgusting this establishment is. I have to expose myself to even more radiation now with a new ct scan because my results are no where to be found and no one answers the phone. Horrible horrible place. Avoid this place like the plague and DO NOT let your health rely on them. Find a new radiology facility.

If you have another choice don't go here. their wait time is…read moreridiculously long. i had a 10 am appointment I didn't get my mri done till 12:30 pm. The staff really isn't that nice either they are kind of stand offish especially at the front desk. they don't even smile. They don't have full attention when speaking to you. They don't explain things in detail and couldn't even find my id card. overall bad customer service.