Going for a mammogram could be very stressful. I have been going to this location for a while now…read moreand felt they deserve to be reviewed. The staff is kind and welcoming and very knowledgeable. There isn't a long wait but most of all it was very clean. Highly recommended!

Blondell avenue breast imaging center of Montefiore hospital is the best breast center ever. I have…read morebeen attending this center for 12 plus years or more. Everyone at Blondell, are so professional, sweet and kind. Every single individual, is extremely knowledgeable in their area of concentration. When you go to Blondell, it is truly a family oriented center. But, what I like the most about this center is their on time rating. I give them a 100% on time rating. At Blondell, you are in and out in a timely manner.

Horrible place to go the girl who attends to you in the front desk who wears different wigs is rude…read moreand catty has an attitude problem and thinks it's okay to play around with individuals whom she doesn't know instead of being kind attentive and understanding please go to this MRI clinic if you would like to be disrespected

I just finish doing my xrays, came in at 830 in the morning and im already on my way to work…read more Great service, excellent customer service. Clean office and great technology. A place I really recommend yo get your Xrays, C-scan MRIs etc done...

They are busy and heavily booked. But I was pleasantly surprised by the helpfulness of the staff,…read moreand the competence and understanding of the technician Esther. My story: I needed special screening for the MRI because of metal objects in my chest after open heart surgery. Their agent Alexis on phone cleared me for the MRI with notes for the technician. Though heavily booked, she got me a timely appointment. I also needed an X-ray, and Alexis said, while there were no openings for this I can try for one at the reception on a walk- in basis. But no such luck as they were overbooked. Esther the imaging expert called me in, and then was thorough and knowledgeable for my MRI. On learning I needed an X-Ray she went out of her way to fit me in between scheduled appointments. The technician running the X-Ray unit and Esther took extra pains to understand what my doctor was looking for, and now I'm set for my next doctor visit. In sum, I found this place to be well run, with decent equipment and facilities, and most importantly, very helpful staff like Esther who went out of her way and saved me an extra trip!

I was referred here for back x-rays. I called the office for an appointment and the message says…read morefor x-rays you can walk-in. I did just that. It took 30 minutes just to be called to be registered. I was told they would call me but they needed to take care of the patients with appointments first. After I was called, I waited another 90 minutes before they called me. By then, anybody who was there when I came in and even after was gone. I knew I would have to wait but at some point, they needed to weave me in the patient list. Otherwise, don't take walkins and make it appointment only. The receptionist I dealt with was patient and very nice. She was in another station across the floor so I'm assuming she's more senior because the others seemed lost. The xray tech was patient as well. However, next time, I'll have my doctor send me elsewhere. And why use the name Lenox Hill? They are not affiliated with the hospital.

Frustrating Parking Experience at Montefiore 1250 Waters Place…read more Montefiore Hospital at 1250 Waters Place seriously needs to improve its parking system for patients. The hospital has two towers, but even though they are part of the same facility, the parking validation doesn't work across both. If you park in Tower 2 and your appointment is in Tower 1, you won't get your parking validated--even though it's the same hospital. To make matters worse, by the time you figure this out and try to move your car, you only have a 15-minute grace period. That's not nearly enough time, especially when navigating multiple floors using two different elevators just to get to an appointment on the 11th floor. There is no direct elevator that goes all the way up, which adds unnecessary delays and stress. In the end, you can end up being charged $19 just because you parked in the "wrong" tower. It's completely unreasonable and makes the entire experience frustrating for patients who are already dealing with medical appointments. Montefiore needs to seriously rethink this process and make it more patient-friendly.

This place is very beautiful the staff is kind and patient efficient and effective. I want to come…read morehere always. Pain management Drs. Are excellent

I recently had a biopsy done in March 2026 at University Diagnostic Medical Imaging at 1200 Waters…read morePlace, and I cannot say enough good things about the experience. From the moment I walked in, the staff made me feel comfortable and at ease. Nyaisha Ruiz, the medical assistant, was absolutely amazing. She took the time to explain everything to me in detail, including what to expect before, during, and after the procedure. Her calm and reassuring demeanor really helped ease my nerves. She was incredibly kind, attentive, and made me feel like I was in very good hands. Dr. Bernstein was equally wonderful. The procedure itself was so smooth and quick that I almost forgot I was even getting a biopsy. The only thing I really felt was the small pinch from the lidocaine, and after that it was completely painless. The whole thing lasted about five minutes, and I was honestly surprised at how easy it was. The level of professionalism, care, and compassion from both Nyaisha and Dr. Bernstein made what could have been a very stressful experience feel completely manageable. They truly went above and beyond to make sure I was comfortable every step of the way. I would highly recommend University Diagnostic Medical Imaging, especially Nyaisha Ruiz and Dr. Bernstein, to anyone needing imaging or a biopsy. You will be in excellent hands.

I always bring my mom here for all her scans. She's had a few of them done. On Friday 10/3 she had…read moreher mammogram done. Scheduling the appt for her wasn't difficult and the check in process was quick. My mom was in and out in about 45 mins and took the van to the MTA bus. There are restrooms nearby and it's close to the entrance. Def recommend coming with an appt and if u come with a car, come with time to park

They are very professional and understanding. They take care of different medical issues one may…read morehave and the have doctors as well too on premises.

Toslima Jahan !! What an amazing representative I had the…read morepleasure to speak with today. She was extremely helpful in solving ALL of my issues in a day!! Toslima was caring, attentive and very friendly and professional. Just wanted to take the time to say Thank You

staff seems very courteous but terrible scheduling process. my appointment was scheduled for 8:30am…read more& came 10mins early. Another patient complained about the wait & receptionist told the woman that the techs come in at 9am seems ridiculous that we come in before the techs but I had to wait until 11am to get attended with just 2 persons ahead on me.

This place is a nightmare . The waiting time is unbelievable if you have a 12:00 appointment you do…read morenot get seen till 4:00 who the hell wants that kind of an appointment you want to be able to get get your MRI done and get the hell out but not in this place and the staff seems very uncaring that patients have to wait long hours before they are seen this place should be closed down it is disgusting I will never ever go there again I have an appointment and I am canceling it and going elsewhere but not to this dump this is a real dump sorry but true first impression was a sad one . If you're smart don't go to DDI ..

it's for Pain management. My Dr. Alexander explained everything so I could understand what was…read morehappening to my body. I do appreciated him for that.

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2 weeks and this establishment refuses to send exam information to my doctors. My life is in…read morejeopardy now because of how unprofessional and disgusting this establishment is. I have to expose myself to even more radiation now with a new ct scan because my results are no where to be found and no one answers the phone. Horrible horrible place. Avoid this place like the plague and DO NOT let your health rely on them. Find a new radiology facility.

If you have another choice don't go here. their wait time is…read moreridiculously long. i had a 10 am appointment I didn't get my mri done till 12:30 pm. The staff really isn't that nice either they are kind of stand offish especially at the front desk. they don't even smile. They don't have full attention when speaking to you. They don't explain things in detail and couldn't even find my id card. overall bad customer service.