Excellent Customer service, reasonable price . Mr Carlos and his sons took care of my car . I had…read morean accident and I went to ultimate touch up to fix it . They did an amazing job , I was worried that how I go back after leaving the car for repair . Mr Carlos offered me a ride and the same way his son dropped me to home when I was picking up my car after service because I had to give the rental car back . They are the best .. no doubt. I highly recommend Ultimate Touch up paint and body shop . You will not regret it. Two year warranty also for their work . Excellent customer care and Ultimate Satisfaction

Got a dent and some scratches fixed on my hood and fender, these guys were great! I'll be using…read morethem if I ever need more work done. Fair price, good work, and the guys working there were super chill.

They did really excellent work! My car come out looking like how it looked before the runway car…read moretire hit me. I'm very pleased with there work and I would recommend them to anyone. Their customer service is very friendly and ready to answer all your questions about your car.

My car was rear-ended in Nob Hill on Valentine's Day (after a nice dinner out with my hubby…read more.. sigh). The good part: the guy who hit me had the same insurance company as me, so claim processing was pretty easy. The bad part: the insurance company steered me to their associated collision repair facility, which declared my car a total loss (ARGH!) only because the cost of repairs exceeded 75% of the value of the car. I wouldn't have been able to buy a new (or even used) car of the same quality with the insurance buyout, and I just KNEW the car was repairable. I found Southwest Collision Craftsmen here on Yelp, read all their good reviews, and went to them. Bottom line: except for a few factors (which were relatively minor in the long run), I'm VERY happy I did! Manny (the owner) and a manager both did thorough inspections to arrive at a repair estimate that was significantly lower than the insurance company's facility quoted. (Of course, it helped that I provided a copy of the other place's estimate!) I had several long conversations with Manny about the pros and cons of going ahead with the repair. We faced a substantial risk of them getting way into it, then finding (after ripping the car apart to the point of no return) that it was not repairable after all - at which point I'd have to pay for the work to date, then scrap it. Manny made sure I understood the risks from all angles in advance. We took the chance, and it paid off. YAY! The downsides: 1) I had to make multiple appointments and come back multiple times to get SWCC's estimate finalized and get the work going. 2) The work took MUCH longer than they anticipated (several weeks longer!), even with built-in timeframes for ordering & delivery of parts. There were delays in starting the work, and delays in promised completion dates. 3) While Manny is a very friendly, sociable guy, that sometimes leads to in-person and phone conversations that are way longer than necessary just to get updates. The upsides: 1) SWCC stuck by their repair estimate, and did not add extra costs or any work we had not already discussed. No surprises on the final bill! 2) When I finally got my car back, it looked GREAT! Better than it did before I got rear-ended! 3) I got to keep the car I loved, and the repairs were ALL covered by insurance and then some. WIN-WIN! In the end, I was VERY happy with how everything turned out. Despite the relatively minor glitches, Manny and the staff at SWCC are very helpful, friendly, thorough and professional. And the technicians' work is EXCELLENT. If you need top-quality collision repair at a fair price, I highly recommend Southwest Collision Craftsmen.

Excellent work and a very reasonable price for their services. I have used them in the past and…read morewill continue to do so.

They provide a quality service, but with poor communication and scheduling. You'll find easier…read moreoptions out there in terms of booking.

The owner is very unprofessional just wants to make a quick buck off of you doesn't have the best…read moreinterest in the customers very unprofessional and over priced found multi places that have done just as good if not better for half the price

The guys runs it out of his house. It was a bad job and not done on time. Very unprofessional.read more

Took in my clients truck couple of times and they got the job done. Front service was friendly. Ran…read moreinto Chris he was very nice and explained everything to us.

I wish I would have taken my truck to Jay Walton right after the accident in Jan 2024, but I took…read moreit two other places that tried to rip me off and had the worst experience of my life! They and the other driver's insurance company totaled my truck and even tried to convince me that my truck's frame was bent! And after 7 months dealing with those 2 other companies and giving them almost $10,000 my truck still wasn't fixed! A co-worker told me about Jay Walton and promised me they would take care of me and my truck.....and Jay Walton to the rescue! Even though they were given a truck that was missing the entire front end, they were brave and knowledgeable to take on the challenge! Not only did Jay Walton do the diagnostics to discover if my truck's frame was bent, they proved it was not! And they never tried to take advantage of me or be dishonest. Ryan kept in touch with me with updates and was always quick to find out answers and address any issues that came up. Best of all, Jay Walton had my truck completely repaired in 2 months! And my truck looked better than it did before the accident! I can't thank them enough for turning a horrible nightmare into a positive experience with a very happy ending!!!

I took my car in for them to paint and install a new fiberglass hood on my car. They went above…read moreand beyond my expectations making my car look as good as possible.

First off this is the best tint, paint and body shop in Albuquerque and surrounding areas! I know…read moreyour thinking how can this be? There are more body shops in town than churches. The experience of dealing with any shop that's automotive related can be a burden. The customer service from James is above and beyond. He will answer or explain anything you ask. To were a non automotive inclined person would understand. The shop is small with a crew to match. However the work done is extraordinary. The tint and all other work done comes warrantied by James. The prices here are not the cheapest in town but are the cheapest for the quality that is done. The shop works on your average vehicles all the way upto high end luxury cars. If you need your vehicle fixed from an accident or just a sprucing up call Hames and make your appointment! I will be doing tons of business here from now until well I can't drive anymore!

if I could give this place 10 stars I would. I was traveling for work when I had an accident I…read morestopped here and I must say I was highly impressed. I was greeted by Darryl and I explained my situation, he worked fast and was very efficient in getting my car done. I truly appreciate this shop and would highly recommend.

I actually went to DLM southwest collision off Carlisle but they are owned by the same :)…read more So it was about a month ago when my neighbor smashed into my car while it was sitting in my driveway. I was incredibly stressed because I couldn't get my car in an collision shop earlier than 10weeks out and places were even so busy they wouldn't look at the estimate from my insurance... I called DLM and they told me to bring my car in asap.. Not only that but they whole process was very smooth. They had my car done in under two weeks. They finished my car and washed it not once but twice due to the rain that occurred the day before.. they were so kind and I really can't speak highly enough of Darryl and his team!

Highly recommend Crown. They were very professional, communicative and went above and beyond with…read moregetting my car repaired. They even washed my car inside and out before returning it to me!! Very pleased with my experience!

Searching for a Body Shop to Repair, some minor damage on my passenger side door of my 2024…read moreCorvette convertible. I chose Crown Couchworks. In hindsight, it has been one of the worst decisions I've made concerning my automobile . Initially I was told by the estimator/service advisor the repairs would take three weeks, possibly four weeks at the most. This was due to the complexity in repairing a C8 corvette. My car was taken to Crown CouchWorks in mid March 2026. Today is August 26, 2026, my car is still not completed.So April,May, June, July now August have almost passed....5 months I've been waiting for the completion of three or four week minor repair. They have been paid over $10,000 by my insurance company in addition to another $1,000 that I have paid them. They collected 80% of these funds in March 2026. By my estimat,Body Shop technicians working on my car accounted for three of the five months. GM sending a defective passenger door panel added two weeks maybe 20 days. The Estimator/ service writer who was the lead on this job has for certain added a month and a half in delays. Countless trips to the shop voicing my concern have been met with, "we are working on it" to "the ones working on your car have called in sick"to "the Body Shop personnel working on your car both have quit" to " the owner of the company and I am personally going to come in and make sure your car gets finished" Finally the latest comment was" do what you Gotta do" This was in response to my demand that my car be returned to me immediately. although my.car was not completely repaired. I took of possession of it one week ago. They did say they would not release my car unless I paid $500 and sign a ridiculous statement stating that the car was not repaired correctly and they were not responsible for the consequences that could arise out of their not completing the work they contracted for.I did not sign it, I paid the $500 they demandedI to release my car. I do want to add this Crown CouchWorks specifically their Painter did a great job in the painting of the car and also the matching of the paint. I asked that the owner call me, and was hungup on by the estimator/service writer. Perhaps he will reach out to me when he reads this review. Fortunately, I have the resources to get my car repaired correctly, it is currently at the dealership where the car was purchased and advised it's going to cost me $490. I'm not angry at Crown ChoachWorks. Although I'm.I'm certainly disappointed. I don't know if anyone else has had an experience like this with this company, I hope not. Therefore,,in good conscience, I could not recommend this company to anyone repairs.