Took me about one hour to get my two necklaces fixed. Service was friendly and quick! Didn't pay…read moremuch for the repair. I'm really satisfied with my repair!

Been in here about 3-4x. Only had one notable good customer experience seeing things in the cases…read more The stars I am giving it are for uniqueness in inventory but otherwise service is mid and prices are beyond high. You can find almost all the same items on Etsy, 14k gold for half the price.

Great small shop with wonderful service. Needed my wedding ring resized and thought I'd have to…read moreleave it for a while. They did the job in one hour and the ring looks like new. I now have a favorite place for jewelery and watch repairs.

Went in looking for a watch and after seeing one we wanted to potentially buy we asked if the man…read morecould grab it out of the shelf for us and his was response was basically "eat shit and leave". He said " look...I have so many clocks I can't get to that, it would take me 30 minutes to grab it for you" we sort of stood there in shock and said "oh..okay" and he responded " you see all the clocks!? I can't." What a sure way to NOT make a sale... I'm honestly still in shock from this interaction. I would give zero stars I would. Service, quality, and value could definitely improve.

I called and they gave perfect directions and they were very nice , i took my husbands watch in and…read moreit was fixed in twenty min and I was happy with the service and you will be also. Thank you Nancy V

Called ahead, asked what the cost of battery change for my watch. They asked what brand watch, I…read moresaid Cartier...they said $50. I thought, ok, fine. Drove to the mall. Get their, the tech takes my watch, looks at it and say, $120!, I am like, wait I called in and was told $50. Tech said, he does not set the prices, owner does, owner has already left. Discuss it more, he wont budge. I watched a YouTube Video...did it my self in under 10 minutes.

i was looking to replace the batteries in my wife's cartier and movado watches before a wedding…read more and found this place through reddit a user highly recommended About Time & Mo and for good reason i could tell he is extremely knowledgeable and a master of his craft we chopped it up while he was changing the batteries and got me in and out in under 20 mins. super friendly and amicable gave me a discount despite me refusing. will most definitely come back. thanks again mo! -Jay

This place is the absolute best place to take your Movado or your Breitling. Knowledgable, and…read more trustworthy and with repairs and maintenance and a great place to find a nice worthy gift for a birthday or other occasion without having to be concerned about selection and quality. I have used only this service for years. Always will. So glad I was introduced to About Time.

I had links taken out of two watches for a total of $20. I was helped right away and I was very…read morepleased with the service I received. I'll be back!

What a great gentleman. Great shop a little difficult to locate but his expertise is worth it.read more

El Paseo Jewelers is truly outstanding. The service is warm, knowledgeable, and never pushy, and…read morethe selection and craftsmanship are top-notch. The team takes the time to listen and make sure you're completely confident in your choice, which is rare and refreshing. If you're in Palm Desert and want a jeweler you can trust--whether for a special occasion, a repair, or just browsing--this is the place. Highly recommend! Thank you Raju your team is amazing

Thank you for your nice and flexible service. I am super…read moreHappy with the new beautiful Bracelet. We will see you soon.

Just had my wedding ring examined and cleaned and what a difference !!! Beautiful shine and all…read morestones were checked. I have been going to the Jewels of the Desert since I moved to Palm Springs but was not aware the former owners retired. The new owners are amazing !! Not only was all the work completed while I was looking at all the amazing jewelry in the store, I was not even charged. Extremely happy with my interaction with the new owners and how amazing my ring looks.

I would recommend Lauren, David, Carolyn and Dianna the new owners of Jewels of the Desert. They…read morejust sold my diamond ring on consignment within a week. They were honest and trustworthy. I got my money as agreed and fast. It was a beautiful diamond and platinum setting. I had dealt with Mark last year and he was not honest and bounced a check on me, took weeks to get my money. He sold this business and I'm sure the locals are happy. Please give David and his daughters a look, it is a welcome change for Palm Springs. The daughters are really professional and kind.

I've been wearing my broken watch for some time and finally decided to bring it by here on a whim…read morebecause I had dinner reservations nearby. I see a sign that they are closing/relocating on July 15, to reopen in August, so I was worried they wouldn't be able to fix it. They said they couldn't take special repair orders right now but could take a look if it was a quick fix.... it ended up taking less than 15 minutes (and $35) and I had a fully functioning watch again. Did not expect to have it fixed same day so I was super grateful. "Just in time" is right! Will be back next month after they relocate to replate my other watch, which I got a quote for that sounded fair in pricing. They also had a good selection of watches, including one I had been eyeing online. I would come shop here in the future when I'm in the market.

Good costumer service. Very polite workers. Did not take long to change battery for warch. I would…read morecome back.

I went in to get a battery replaced and my husband had 2 band extended for his watches. Great…read morecustomer service and very fair pricing! Both were fixed in 15 mins!

Very happy with the service received! Just walked in and got some links added to my new watch…read more Fast and easy while I waited! Thank you

This is an update...Clock has been running perfectly and keeping exact time. Thank you Josh! I…read morehope Yelp fixes it communication issues!

Had Joshua over today for a house call to service our 13 year old Ridgeway. Josh was on time and…read morewent right to work inspecting the clock and said it did not need a cleaning and proceeded to just lubricate the gears, latches, etc. adjusted and tested the chimes. He could've told me it needed cleaning when it really didn't but because of his honesty I paid only for the house call (very reasonable) and my clock continues to run better than ever now. He also educated us on a few points on caring for our clock and answered questions that we had. We will have Josh back again in 3 years as he recommended. We now have a lifetime "doctor" for our beautiful timepiece!