My grandfather clock needed a cleaning. This was the best cleaning it's ever had in 40-50 yrs! My only regret is that it took months to get it back. read more

Ruined one of my very expensive rings. Don't take any ring in there to get resized. Plus they are liars trying to cover their mistake. read more

Serviced my 50th Anniversary Omega Seamaster GMT, terrific service. I've taken several watches here and have never been disappointed with this business. They are highly communicative and very attentive. It feels amazing to have this watch back on my wrist, and it's all due to their care to do the job right. Cannot recommend them enough. read more

Very friendly owners of this business. They take time to speak with you and explain what was done and how to care for your Time pieces. It's an interesting shop with lots and lots of collectible items, not just Time pieces. read more

What an amazing store and service!! I found the store on Yelp and called to see about getting batteries replaced in three watches. They said they would be able to take care of it while I waited. The store is filled with unique jewelry, artwork, purses and I don't what else. It was so much fun and the owner, Ann was friendly and she filled me in about the artwork and many vendors that have items in the store. It took about 20 minutes to get the batteries replaced and I able to browse most of the store in that time. They also fix custom jewelry and their location is great!! Plenty of parking and easy to find. So happy to have my semi-antique watches working again!! read more

I was visiting in the area for a few days a couple pins started coming loose in my watch band. I needed to get it fixed because I was going to be away from home for a couple weeks. I found this place on Yelp and went there to see if they could fix the 15 year old band. I was able to leave it for a couple hours and they replaced four pins that had gotten loose. I was very pleased with the quality of the repair. The price was very reasonable. Highly recommend. read more

I've been a client of the wonderful business for over 20 years. Their excellent service and integrity is superb. Over the years I've purchase amazing and unique items that they offer in their shop. Recently, I decided that I wanted to collect a necklace that I'd left on consignment. My mother had given me this piece years ago and just never had an outfit to wear it with...well now I do. I'm heading to Honolulu to be with my 90 year old mother whole she goes through her surgery. I called Anne and asked if they still had it and may I collect it if so. She knew instantly what I was talking about and offered to have Joaquin clean it up. I was so amazed at how beautiful the piece looked and am more than grateful for their extra service. I highly recommend this reputable company. read more

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Update: we got our kitchen clock April of 2023 and it works great. It now sits in my family room on my dad's old standup radio and whenever it chimes I think of him. As far as his and my mom's grandfather clock, that took another almost year. My mom was able to take it home with her when she came to town for my son's high school graduation in May of 2024. Sadly, my father passed away in June of 2023 and he asked about his clock just about every few weeks and was never able to have an end result. When I picked the clock up from the shop they seemed to be sincere but not enough to even take $50 off the price for having the clock for 2 plus years when saying it would take max 6 months. read more

Very pleased with the job, basically had to re-do the insides of my 35 year old Movado. Had to order parts from a third party so it took a while., for me not a problem. Cleaned up not only the inside but thoroughly polished the outside as well. Reasonably priced, will see them again when the new battery dies. read more

I'm all for supporting the, mom and pop shops, however, the price gouging of this establishment is unacceptable. Ann seems to think she can charge outrageous prices that do not match the services. I took my white gold diamond bangle bracelet in to have it re-sized. I dropped it off on a Friday and I was told I would have an estimate by Monday. I was also told the actual re-sizing would take 5-8 days. Well, I did not hear back from them until Wednesday. It took them 5 days just to give me an estimate. Really 5 days for an estimate. Ann told me it would cost $750.00. She went on and on about how they had to rhodium plate the bangle and it's very expensive. I thought that was a little pricey, but I thought I would give them the benefit of the doubt and support the local mom and pop shop. I gave the okay to move forward with the resizing. A few minutes later I received a call back from Ann saying my bracelet would not be ready until May 6th. That is three weeks from the time I dropped it off. I don't know how she went from 5-8 days to now three weeks. I told her that was not going to work since I will be leaving town for an extended period. This whole process was a big waste of my time. Now frustrated I drove there and picked up my diamond bangle. I really felt like I was taken advantage of. Now in a time crunch, I decided to take my bangle to one of the finest master jewelers on El Paseo. The best in the business. Their custom jewelry is out of this world and simply breathtaking. 'El Paseo Jewelers' is a very high-end store with only the finest jewelry. I was politely greeted by the owner of the store, Raju who immediately asked his master jeweler to take a look at my bracelet to see how much it would be to re-size. Right there on the spot, no delays, I was told it would cost $500, including rhodium plating and repairing the lock if needed. I was shocked that they were priced so much lower than 'AS TIME GOES BY' and they are the best of the best in the business. I was also told it would be done in a week. That was a no brainer, I gave the okay to move forward. Do yourself a favor and skip 'AS TIME GOES BY'. Ann's lack of customer service and ridiculous pricing are simply unacceptable. You can take your jewelry to the finest with reasonable pricing and a reasonable time frame. So much for supporting the local mom and pop shop. I will NEVER go back! read more

My husband has only been going here to get his accutron watch for over 25 years. Hardly anyone works on this stunning brand of watch. Mark's parents gifted it to celebrate his 30th birthday, over 51 years ago. I just started singing: as time goes by. The two owners are the nicest couple!!!! She has filled this adorable store with vintage broaches, art, seasonal decor and much more along with their watch and jewelry store. She said if I'm looking for anything I don't physically see, let her know, and she will make it happen. Her husband is hysterical!!! He will make you laugh out loud when he shares a joke with you. This place is OLD SCHOOL!!!! You have a fantastic visit while dropping or picking up repaired jewelry. Check it out!! :) read more

These people are professional, friendly, efficient and reasonably priced. Add the repair three watches, a bracelet, and a couple other items and they went above and beyond. read more

In early 2018 Joyce Chapman began researching the nuances of a clock she picked-up in a yard sale and discovered that the flaring flowery metal style was deployed during the time in Europe known as the Rococo Era. All Rococo clocks of similar design were made of gold-or silver-plated bronze from the early 1700s to the mid 1800s. Due to her physical limitations, all Joyce could do was look at pictures and read about the Rococo Era on the internet. Her discoveries indicated the clock was of French origin. During late 2018, Joyce made me, the author of this piece, a partner in the Rococo clock project. My priority was to determine if the clock could be restored. This effort involved getting opinions by jewelers in the Coachella Valley about who is the best person to restore the clock? The unanimous verdict was Joaquim Pendleton who owns a shop in La Quinta, California appropriately named As Time Goes By. The clock was taken to his shop in November of 2018. Within 30 seconds of inspection Joaquim rendered a shocking determination that catapulted the research of the mystery clock into high gear and a whole new expansive direction. The reason why the clock is so heavy is because the metal of the case is very expensive STERLING SILVER and not the much lighter, shinier and cheaper plated bronze. Joaquim declared he could disassemble the clock, clean all metals and reassemble the clock in three to four weeks. But like his assessment of the metal, his predicted timetable was not worth very much. Joaquim agreed to allow me to take pictures during the entire process - see photo. In late January of 2019 Joaquim and his wife declared that the cleaning had been completed and the final phase of reassembly would take about a week. As weeks went by Joaquim and his wife stated that had other emergency jobs that needed to be completed so our Rococo clock restoration had to be put on hold. During the first week of March I emailed an article I wrote about the mystery clock that included a picture of Joaquim to Joaquim. I informed him that the article would be submitted to various clock news outlets and auction houses immediately after restoration had completed. The next day Joaquim called me and said that the clock was not sterling silver but silver-plated bronze. Joyce and I were devastated by what seemed to be a bait and switch tactic of Joaquim by telling us the clock was valuable sterling silver so to entice us to have him restore the clock. We would have never had the clock restored had we known the metal was worthless silver plated bronze. Further investigation at that time uncovered the fact that there was a simple test that could have been performed to determine if the metal was pure or plated silver on the day we brought the clock into As Time Goes By. On March 19, 2019 I was in As Time Goes By and paid $695.00 for the full restoration of the Rococo clock with my credit card that had no problems clearing. I then in a very low voice and with no emotion asked Joaquim if this was a case of bait and switch? His head fell towards his chest as his shoulders slumped for a few seconds. He then raised up and shouted at me the entire remaining time I was in his shop. I never raised my voice in response. I never asked for a refund but I very calmly asked him why he did not perform the simple metal test when we first brought the clock to his store? He shouted back "because you did not ask to do the test!" So, Joaquim believes I was responsible for asking him to do a test that at the time I knew nothing about - Joaquim knew that I was not aware of the test. He yelled as his wife to give me a full refund check. When his wife gave me the check he then screamed "Now get out of my store." But according to Joaquim, he told others that he had to kick me out of his store... and that ridiculous false accusation is like his bogus assessment of the clock metal, his absurd restoration timetable and deceptively waiting until the very last moment when his assessment would be exposed as a fraud to communicate that the metal was silver plated bronze rather than sterling silver. Since Joaquim's shouting spree Joequim's wife has made harassing and threatening phone calls and letters to 81-year old Joyce to pay a bill that was already paid and refunded. How bizarre can one get. Things do get more bizarre. Joyce made a totally separate agreement from the clock restoration that involved her paying for display space in the As Time Goes By. The agreement stated As Time Goes By would collect the monies from the customers who paid for items put into the display case and then pay Joyce. Joaquim and his wife are refusing to transmit her earned monies from the sales of her items until she pays for the clock restoration that has been paid for and refunded. Bottom line - you might find something of interest in As Time Goes By to purchase but avoid any kind of service or display case agreements - not worth the grief, wasted time and lost monies. read more

As Time Goes By - Joaquim with Rocco clock parts - Watch Repair Near Me - La Quinta, California

As full-time residents, we have been customers for over ten years. Our "go to" business for watch battery replacement, watch band link removal and more. A professional and friendly business owned by knowledgeable people who love what they do. Highly recommend! read more

I am having an issue with my grandfather clock not operating properly and the store owner took the time to reach out to me immediately with some possible solutions. He also offered to try and walk me though some fixes over the phone. It's nice to see someone go out of their way to assist without asking for anything in return. read more

Highly recommended! They have a beautiful store full of unique jewelry, watches and clocks! I took my wall clock to their store today after it fell and a little piece holding the clock arms was broken and Joaquin spent a long time in the middle of his busy day to explain to me how to affordably get the piece fixed. Ann and Joaquin were both really kind, welcoming, who really wanted to help. I'll definitely visit their store again to browse the beautiful pieces they have and with any jewelry/clock repair. read more

As Time Goes By was one of the lowest quotes I got for a minor service on a vintage Rolex, and the only that was able to offer such a fast turnaround as I was only in town for a few days. They did excellent work and the results were exactly what I had hoped for, they clearly knew their stuff. Highly recommended for fantastic service at a very reasonable price. read more

Ann and Joaquin Pendleton are fabulous people! Honest, trustworthy, professional and kind; and they treat you like 'family.' I recommend this jewelry and watch repair store for all of your special occasion gifts and 'gifts to self!' Ann has a wonderful array of fine jewelry, one-of-a-kind pieces, consignment jewelry, original works of art and even occasional furniture. I hope they are open for business soon. (Covid19 shutdown.) I miss going there to browse. Thanks Ann and Joaquin for your contribution to making La Quinta an outstanding business community. Beth Brown read more

Updating my review from 10/2022. Never did fix our cuckoo clock husband picked up on 01/2023 Like I said in other review they had this clock for 1 year & 3 months. Not reliable read more

Prior to appointment to have our clock set up from our recent move, Anne called to let me know Joaquin was on his way. He arrived promptly and worked diligently to set up the clock and get it running properly. Courteous and professional service. read more

As Time Goes By - Watch Repair Near Me - La Quinta, California

Couldn't be more happy with an antique French clock that I brought in for repair. The owner did an amazing job getting my Clock working again and only charged the minimum amount of money to fix it. As a bonus he told me a lot about the clock and gave me a great tip on how to keep it preserved. Love this store! Very trustworthy and excellent work ethic. His wife is awesome too. She called me at 7:30 at night because she promised to call me that same day with the report on my Clock status. Way to follow through with a promise!! Local small business worth trying for any Clock Repair's or tune ups. read more

My husband and i took my Tiffany's necklace in to get fixed that my dog accidentally broke. It's one of my most prized possessions. My husband suggested we take it there to get it fixed, we did and i am absolutely ecstatic with the results my necklace looks brand new, the price was more than reasonable, and they fixed it in record time. Thank you so much!!! I'm in the restaurant industry, so i will be sure to tell all of my guests about this place!!!! :D read more

Professional clock repair. I have used As Time Goes By twice to repair two different expensive quartz wall clocks. We are completely satisfied with the fine repair work, each coming with a warranty. read more

I've been going to As Time Goes By for years for any thing that has to do with jewelry, watch repair, clocks, etc. and the fabulous items they have in their shop. If I could give 100 Stars to Ann and Joaquin I would! They are professional, knowledgable and just great people who really want to help. Anything I've had done there has been perfect, plus the fact that I get to shop local and purchase one of a kind pieces keeps me a happy gal! read more

A totally honest and expect watch and jewelry repairman. Had my and my wife's watch cleaned and new batteries. Very reasonable price and expertly done. I was worried that another reviewer stated that they were overwhelmed with work and thus could not handle the volume.. This was not true as they had the watches ready the next day. read more

Wow. These guys do great work & have some beautiful estate jewelry & killer clocks. This is the place to go to choose a unique piece for a friend or loved one or just get your watch battery changed. These guys are really nice & have a really good eye for unique pieces! Thanks for being there! read more

I am so glad that I came across this business yesterday here in the la Quinta cove. After an awful experience at La Quinta jewelers I stopped by As time goes by hoping to correct the problem caused by La Quinta Jewelers. I was greeted by two of the sweetest people ever. Very knowledgeable and professional. I was able to pick up my watch early today with the problem 100% fixed and some, at an extremely fair price. Thank you for the wonderful experience and service! read more

Highly recommended for any watch repair or alteration. The owners are very kind and helpful humans, taking care of my husband's watch he'd just inherited from his father. It was an older digital watch from 1980, and it needed a few extra links added onto it to make it fit better on my husband's wrist. The lovely owners of this shop made it happen quickly and affordably. They also have a wonderful collection of vintage jewelry and antiques, lots to look at and shop for if you're a collector. read more

Nice people, but presumptuous and overpriced. Charged $35 to replace a battery that took five minutes - nothing special about the battery but they claimed that because it was a "nice watch " that it required the expertise of the watchmaker. Really? read more

Came here to get a chain cut for my son and my daughter they did an excellent job highly recommended very nice and friendly staff the owner she recommended me changing the link for my daughters cuz it was thin so it wouldn't break excellent job read more

Wonderfull watch repair service! Very professional, highly friendly and refreshingly down to earth accommodating. Took my nice watch in for a battery, and they jumped on it in seconds and additionally offered to clean the watch band and watch. They simply Give A Darn and are a pleasure to deal with! Obviously competent and carring! read more

I love this store. I found a vintage watch there and my mother's gemstone jewelry (as well as other artists) have their jewelry in display cases! Open House Nov 2-4. Gems by Elaine read more

Couple of weeks ago I dropped off a clock that has been in my family for many years. I thought if it could be repaired that would be great, but wasn't expecting such a great service from Ann and Joaquin. I found out that this was a Korean clock, which made sense to me since my grandfather got it when he traveled to Korea, and handed it down to my dad many years ago. They both gave me information about this clock that I had long forgotten about. The knowledge that these two have about clocks, it's such a blessing to know that there are people out there that just want to help the customers. It was nice to be able to thank a Marine for his service from this fellow sailor. It's a very cute and quaint shop oh, and I highly recommend this business read more

This is the best watch repair anywhere. The owner is a watch maker and he can fix anything except the break of day or a broken heart. Yes he is that good... Tom read more

I just happened to be at the dry cleaners next door and I thought I would show them my Bulova watch that needed the clasp on the band fixed. The watch was a gift from my dad and it is very special to me. Every time I took it somewhere to be cleaned, get a new battery, etc I always got it back in worse shape than when I left it. Ann assured me her husband could fix it. He fixed the band and later on I needed my watch looked at because it quit working after another place put in a new battery. Joaquin is so knowledgeable about watches and explained in detail what had happened. In a nutshell, I won't take my watch anywhere else!!! They are wonderful and caring people. read more

I simply needed a new battery for my watch. Found the shop easily and it was replaced in a few minutes. It was one of the most pleasant shopping experiences I have had with shop personnel. I highly recommend a visit for other services and to browse items for sale. read more

Great workmanship with a diamond ring and watch repair. Super friendly and very professional. read more

Brought my antique clock here to have it fixed. It had so many problems, but, he fixed it. It runs perfectly and my Westminster chimes work perfectly now. They always have time or make time to talk to you about your problems. Overwhelmed maybe at Christmas, but even being overwhelmed, they find time to help you. They repair jewelry too. They are honest and the nicest people you ever want to me. They've helped me out tremendously! Can't say enough good things about this shop. read more

I brought my Rolex watch in for repair - the owner repaired it in a timely manner and the cost was very reasonable. I was so impressed with his honesty, hard work ethic and willingness to serve me. I would definitely go back and refer this shop to my family and friends. Thank you for fixing a watch that has meant so much to me. Kelly read more

Anne and Joaquin are terrific folks and Joaquin is a master craftsman!!!