Under new Management. Lisa and her son are great. The prices are reasonable and they now have hot…read morewater where that was not disclosed before. It's clean and the machines are cleaned frequently. I mean hourly not monthly. You're treated fairly and not on status. It's nice to have good customer service. I live close by and was actually travelling to chestermere because of the previous owner. Lisa managed to get out the stain of dress the other owner said was not worth it. Thanks goodness for new owners.

Fred & Tran are absolutely the best! They help so much, they do so much work to help & I can't say…read moreenough about how very kind & helpful they are!! Thank you both for all you do!! CHEERS! Janet

My hotel didn't have guest laundry. Found Macleod on a google search. Great fast service and they…read moreeven flipped my laundry while I went across the street to Walmart. In and out in an hour. 10/10 recommend.

2 washers and 2 dryers! The parking is horrible. Don't go to that place. Found it on Yelp.read more

I laundered my quilts there. The staff was friendly and…read morehelpful, the facility was clean. I highly recommend this laundromat.

Attentive staff - big picture understanding - customer service - not least common denominator -…read morewell first sir we have to make money - nope - service and attitude are highly in favor of the customer - I'll go back for certain

Fabulous experience! Visiting from Ontario and staying in an AirBnB. Washer and dryer broke down…read moreand I had laundry to do. The Lost Sock picked my stuff up, washed and folded it perfectly, and returned it to me in less than 4 hours. Great service at a very reasonable price. I'll be using them again!

So, I would absolutely hate to have to take my clothes to a Laundromat every time I needed to do…read morewash. I hate laundry enough as it is, never mind having to take all my clothes outside. However, the washing machine in my building isn't big enough to wash a whole comforter, so I was forced to take it to a Laundromat. They've got big washers, which is nice for a large load. Even if I wasn't washing my quilt I could probably fit a lot of dirty clothes in that thing. Royal Laundry has a somewhat 70's style feel to it. They've got green and orange chairs that aren't very comfy but are super cute! It's not a terrible place to spend some time while waiting for a couple of loads to finish up. It's big, they've got a lot of machines, and you can stuff a whole lot of clothes in each load.

I went to the beading store that shares this place. There was an elderly lady there at the…read morecounter(I can't remember her name, but you'll know if you ever encounter her). I asked her some questions about the beading place(she shared the same building so she knows almost everything about the place), she answered very stiffly and almost as if she thought I was the dumbest person in the world. A few seconds later, she went on rambling about some negative energy between us and got really hostile and just plain rude, like "I hate you" rude. The remaining time I was there she followed me like a hawk and scrutinized my every move. At the sales counter, she was ringing up my purchases, all were 50%-60% off. She did not discount them. I would NEVER go to this dry cleaning place or recommend it, I believe customer service is very important, and this was definitely a bad experience. I loved the beading shop, but I don't really want to go again in case I run into this lady again, she gives me really bad vibes. I'm not just some Karen either, and I've had bad experiences in the past, but never actually written a review, and they were nothing compared to this. Other customers seemed to like her, but I definitely did not imagine the worst death glare you've ever received, and multiply it by ten. That's how I felt she treated me the entire time I was there. Would not recommend, go to some other place, ANY other place. And I mean it.

Very poor customer service. I have picked up items that have not been cleaned. The 1st time fair…read moreenough mistakes happen, I did not complain. The 2nd time to the same customer merited a concern voiced to the owner. Owner (Josh) did reply promptly and started out being polite but when I said I don't think it has been dry cleaned he basically, told me it was the jacket being worn out. I have used cleaners before and they have been able to clean to my satisfaction. This fellow argued with me and at no time offered a sincere apology. I am dumbfounded when he said he didn't need my business. I am a manager in a large coporation with large monthly dry cleaning in excess of $200.00 per month which is significant for one customer. When I explained that I would take my business elsewhere: his reply, "I'm sorry you feel that way." My only conclusion is that his business is extremely successful and does not need the business or he just plain does not care. I would say it's the latter. I wish him the best of luck with the future of his business as he wil not have me as a customer.

The facility was very clean, and the staff were extremely helpful and friendly. Would recommend.read more

This coin laundry is great if you need to catch up on laundry, or if you don't have an at-home…read moresystem for this. They have the regular variety small-load machines costing just a dollar or two, and they have machines that will wash up to 3 or 4 loads at once! Plenty of dryers, I have never had to wait for machines to come available. Nice old lady at the counter is able to provide change, soap, and dryer sheets. Pretty decent hours, pretty decent price.