I am very disappointed in what transpired here.
For those who have read my reviews, you will know that it is a very rare occassion that I rate a business poorly. Therefore, I am certain you will understand why I was frustrated enough to tell the world what happened last week when I walked into Deer Point Alterations and Repairs.
I walked into the business and it was a busy place, which is always a good sign that you are in a reputable business in my mind.
I walked in with three items of clothing. Two coats and a costume.
I ask her if she can help me with the first coat. A few of the buttons disappeared over time. She was pretty deadpan and said that she doesn't have any buttons, so if I want them, I have to go and buy them across the street at Zellers and she can put them on.
Then I pull out the costume. Its a white roman costume that I wore for Halloween. A few of the seams didn't last, and I was hoping to have it repaired, so that I could wear it to the Taboo show for their toga night.
The lady tells me in her deadpan voice that she only does alterations, not repairs.
I didn't show her the third coat. I thanked her and left.
I can understand that she is running a busy place, and I can see the buttons.... If she doesn't have any, she offered an alternative - for me to buy my own and come back. That gave her two stars instead of 1.
However, the roman dress comment upset me. Simply because I went out of my way to go there, because it is one of the few seamstresses that are open outside of regular business hours. From her expression, tone of voice, and barriers, I felt like she simply didn't want to do business with me.
No problem, Deer Point Alterations & Repairs. No problem.
13/30 read more