The shoes department is so bad. Not sure where all the employees are hiding and when you find one…read moreto get your shoes, they tell you to go to the tablet and scan your own shoes and someone will come out 15mins later after you keep on asking for someone. Live 5 min down the street and had to drive all the way to Katy to get good service

I had the worse service here March 16, 2025. Now I can't…read moreeven find my review they somehow deleted it. Tall guy in shoes SO RUDE !! Manager not much better. The rudeness usually starts at the top then trickles down. My recommendation is Find another store where the employees actually like people!!

Lots of parking spaces even in December. Went to Academy looking for a couple of T-shirts to buy as…read morea Christmas gift and the best part was that I had a $10.00 gift card to use. The store was busy as I feel every one was shopping as I was. I found my items and then went and stood in line to buy my items. The wait was fast but checking out took a bit as the computer at check out was a bit slow. Any way the cashier was nice and friendly as she was tell the other cashier which customers reminded her of famous people... I recommend this store.

I visited the store for the first time today looking for a snorkel, and asked a store clerk if he…read morecould direct me to the location of the snorkels. He just looked at me and then kept walking past me, like I was invisible. My daughter was with me and saw what he did. I then found on my own the poor selection of cheap snorkels in the back. Overall a negative store experience and I will look elsewhere the next time I am in need of sporting equipment.

Went into Lululemom at Sugar Land TX mall. Looking for a pair of comfortable pants for my husband…read more What surprised me the most is the lack of customer service at this store. The prices on their items are a bit high so I expect they would have sales people walking around to help. Found a few items but decided to order the items online and get them delivered instead of buying in the store.

the employees are always so sweet to me and every time i go in whether i buy something or not it…read morealways feels like a luxury experience!

Amazing hat selection and customer service was even better. They have an amazing selection of…read morefitted, snap back and dad hats of all teams.

YK Sportsline is for all your blank caps and lower cost street wear needs. I go to YK to pick from…read morethe plethora styles to pick for caps. With reasonable prices for each kind of cap, this place is for your wholesale needs. With much things in retail, cash is king. Some drawbacks of this place is the product is semi lined up in cardboard box/shelves with even more products stacked on the floor. This is haphazard of bending over and maneuvering around the place and hard to search or dig for exactly what you're looking for. Great place if you need to find a buncha blank caps.

Store set up:2.5/5 Selection:3.5/5…read moreService:5/5 I'm annoyed with the store not having prices on about 75% of merchandise which honestly is a disservice to the respect of your customers. If the owner gets the chance to read this... fix it please! For you and all your customers benefit! And what if someone's deaf or has a speech impediment and wants to know a price but can't ask? I will say that the employees were attentive which I really appreciated but when they were all busy I had to look on the subpar website to try and search/find multiple items in the store just to see the price. Other than that, they have a nice small/medium variety of shoes for men and women. A variety of socks( though I wish they had more colors - most were white/blk/gray and some blue). They carry a variety of Goodr & Tifosi sunglasses as well. I'm glad I made the trip to this store to check it out but I'll be heading to wild pear running in Pearland for future needs until this place makes some store setup changes.

The customer service of this particular store is the absolute worst. The location in Cinco Ranch is…read morea night and day experience. The manager is rude and very crass. It was ALOT more welcoming when it was Texas Running Company. The staff is an embarrassment to Sugarland and the entire Fleet Feet brand. Visit another running company or another location except this one.

I came in here for the first time to look for some Longhorn gear. This store is fully packed with…read moreall the Texas teams you would want to support! Lots of caps, jerseys, shirts for all sizes. I was quite impressed. Prices are what they would typically be ($30 cap, $100 jersey, etc), but they have a few hidden things that are on sale - just gotta look for the small tags. No specific sales area. Overall, great place if you're looking for some team gear!

I was shopping for my coworker's birthday and wanted to get something related to soccer. Since I…read morewas in the area, I decided to check out Rally House. When I first walked in, I was in awe! Wall to wall sports paraphernalia! Where to begin! The staff was very helpful. They asked if I had ever been there before and explained the layout of the store; professional teams up front... college teams towards the back. I don't recall seeing anything regarding our Dynamo soccer team or the Rockets but I'm sure that I overlooked it. I had no problem finding the Cowboys, Texans, Astros and even the New Orleans Saints! It's hard finding anything Saints related here which is why I used to travel to Louisiana many years ago just to find something. I know I could have shopped online but it was a good time for a road trip. Rally House has so many fan favorite items to select from; jewelry, Christmas ornaments, board games, LEGOs...even dominos. Compared to what I spent on hoodies and t-shirts about 8 years ago, prices here are a little more than what I want to spend. I consider myself to be a bargain shopper and tend to shop around (online or in-store) before buying the first thing I see. Walmart, Five Below and other low priced stores in Louisiana is where I would shop so I could get more for my money. For those of you who have that Texas or Louisiana sports fan in your life, Christmas is coming up and Rally House should be one of the stores you consider putting on your "nice" list.

Sales prevention is a pervasive disease , it raises its ugly head when a company has no competition…read more. 4 sales prevention specialists brow beat me on simple school logo designs and at the end of the process Informed me it would take 2 weeks to design and print a school logo in house ! Luckily I have a choice so I left . Sales prevention was a success for Brammers today in my case .

I'm so glad this place exist! I've ordered several customized printed tshirts from here and I have…read morealways been satisfied. I love that they don't have a "minimum" amount of tshirts or money to place an order(like online in custom-ink); I've only made orders of 2 tshirts. Surprisingly, the customer service skills of ***ALL*** the employees are lacking. But the products and the competitive prices, make up for the bad customer service; that's why I gave them the full stars. I will absolutely keep buying things from here!

The girl that works in the firearm department seems like she doesn't care to make a saleread more

Don't come here if you're looking for Astros World Series Champs gear. We're here at 10:20am the…read morenext morning after they won and there is nothing here. Manager says another shipment will come sometime today but she has no idea when. Other employees said Mon or Tues, while one employee said within 1-2 hrs. The employees and manager are definitely not on the same page so customers are getting different answers (all wrong) depending on who they talk to. This doesn't make sense to have no more gear less than 12 hrs after winning the World Series when Academy is a Sponsor! A whole group of people just called a different company store and went to Sugarland since they confirmed they have all shirts.