I took my little guy here for new shoes and I needed some myself. We both wear wide width and both…read morehave "picky" feet that tend to hurt when we go on long walks if we don't have decent shoes. I was happy wit how they treated us both and they got us in and out quickly because they knew what size and style would be best for both of us. They have a huge selection in their store, even though it looks like a small place from the front. I've been to another shoe store in a bigger town and Miller had just as good of a selection of sizes and styles as the bigger store. One of the few remaining little shoe shops around - support these small local businesses!

I am so glad that Miller did not want my business today. After returning home, angry at the rude…read moreand condescending way I was treated, I decided to go through my closet. Lo and behold, I did find my "lost" boots and realized I had been wearing "last years model" for some time. Now I once again have the support and comfort I needed, without having to spend the several hundred dollars I was willing to dish out to the Shotwells. I should have looked at the various reviews first, instead of relying on this generational stuff where my parents were customers of the parents who once ran the store - and were probably very polite and more cordial back then.

Always liked coming to Genco Boot Shop. Friendly staff. Comparable pricing and great services…read more Always prefer the mom n' pop shops over big box stores.

Locally owned and family run for generations. I bought my first pair of boots here in the 80's, a…read morepair of ANSI rated work boots for work, and recently had a pair of casual boots repaired. Awesome store where you won't be waited on by a no-nothing teenager. They know boots and how to find the right fit.

Once again, another review for terrible customer service. We have only been to this store a few…read moretimes but every time, it's trashed. The isles have the paper from inside the shoes everywhere. And the employees just follow you around. It's Jackson MI-what do you expect. Today was no exception. When there are at least 3 people working, and a huge check out line---open another register! There was only 1 person checking people out! Really? It's crazy back to school parents! And yeah, most of the sizes we needed were gone. But it was just the rude employees. Even the guy that seemed like the manage was not friendly. I don't get it. It's a national chain. I know what comes with this job---it's not so you can pay on your monthly yacht bill. But, if you have employees that can't do the bare minimum at their place of employment, you will lose customers to other stores just due to that. That was me today. A lost customer-actually a lost 6 customers.

From the owner: Kids' Shoes, Women's Shoes, Brand Name Athletic Shoes, Sandals, Boots, Sneakers, Dress Shoes,…read moreCasual Shoes, Work Boots, Handbags, Backpacks

AnnMarie was wonderful! We came sort of last minute to find my mom a dress for my wedding day and…read morethe stock here is fantastic! Prices are great and the dresses are gorgeous. We definitely recommend coming here!

I'm so happy I found this little shop. I was looking for a formal dress and I found it . I felt…read morewelcomed and helped .

This Mall is one of my favorites - I like the architecture of the building. There are a wide…read morevariety of stores, but the one my 7 year old & I like the most is "Bouncin' Play". The entrance is kind of hard to find though; it is on the north end of the building near JC Penney's and there's a closed storefront that is misleading to thinking the place is closed. If any questions, call their number 517-748-7855. The fee to get in is worth it with many games & bouncy houses. Wal Mart is right next door too!

Westwood mall still has Hot Topic, JCPenney, Walmart, pearl vision and cricket and Maurice's. But…read morethat's the last of the chain stores. The rest has all left. Last year rue 21, fye and bath and body works left and earlier this year we lost GameStop. I'm not sure this mall will make it much longer. The rest of the mall is either empty or mom and pop type stores and there's an arcade on one end and one small tiny closet sized one on the other. And it's always quiet and vacant inside the entire mall. It's sad. Ten years ago this mall was very busy. Across town meanwhile Jackson crossing mall is entirely full of stores.

They split the coordinating sets up and sell them individually. Shoes and Clothes were extremely…read moreworn and dirty. Never again will I waste my time here.

This store is so well taken cate of and clean,its so much more once you get inside.The staff is…read morekind and helpful,always pointing out their in store specials so I dont miss out on them.they are selling their building but thats just to go into a larger one.The prices are within reason and cothing items are pressed and well displayed. I love shopping here.

Kohl's has awesome deals some things are pricey but you can find some really good buys and Kohl…read morebucks wow what a deal ! You can find anything your looking for we'll just about !

I have never been treated so disrespectfully at a retail store. My husband, myself and my son…read morestopped in to do some back to school shopping, but I also had an Amazon return. The store recently remodeled, so now all purchases, returns & Amazon returns are at the same area. I have done Amazon returns recently, and learned that they are completed at register 1 only, and the other associates handle kohls purchases & returns. There was one person in line, and I asked them if they were doing an Amazon return, and they said no. I then asked them if I could go ahead as they are only done at register one, which they agreed. and approached register one. I asked the associate named Kevin is this where you do Amazon returns, he said yes. But you need to get back in line and wait your turn. And told me to go back to the line, to which I did and more people joined the line. I then waited my turn, another 5-7 minutes, and Kevin did not assist any customers during that time. I was called to register 8, and told them I was doing an Amazon return, and they told me I needed to go to register 1, where Kevin told me he cold now assist me. I asked him why he couldn't assist me previously, when he never assisted any other customers while I waited in line. He said he was not going to help a non paying customer before a paying customer. That was extremely disrespectful and I let him know I spent plenty earlier in the day and was back to spend more. He scanned one of my barcodes, and told me I was done and was annoyed when I told him there was 2 separate items. I asked him to get me a manager as I was not happy with how I was being treated. He told me he was the manager, and the only one working, even though his name badge did not say manager. I told him I wanted the number to customer service and told me I could look it up online. I told him to write it down for me. He refused and stormed away from the desk. I never received my Amazon return confirmation and do not even know if it was completed. I'm so frustrated. They obviously don't care about their customers. I do a lot of Amazon returns there, and almost every-time I buy clothes for my family

Caleb and Hayley helped me out, and these people deserve raises!…read more Hayley was very welcoming and helped me ease in to the whole process of getting the suit I wanted to the tee. This was huge for me because I don't dress up, and I don't care to, but a wedding kind of calls for it! Anyways, she made me less anxious about the whole process. Caleb had a very calm but serious demeanor, and I could tell that he really cares about making sure you like the way you look. He remeasured me a few times on my waist and asked me how i normally wear my pants to make sure the slacks would fit right when I come in for my pick up. Amidst all of this, they were dealing with other customers while it was just the two of them, and worked together well as a team. There was one person who had an issue with their pick up, and the two of them jumped on the issue immediately while the system processed my order. I would've probably given a lower review if not for these two, but their service made up for the managers short comings.

If I could give 0 stars I would. Get a new staff. I purchased a tuxedo on October 6 2025 I was told…read moreit would be in just after thanksgiving. My tux was sent to Troy for alterations. No one knew where my tux is my event is December 13 I've been calling the Jackson store since December 1st now on the 9th the best they can do is refund my purchase leaving me stranded before my event.