Clean, well stocked store with a great selection. Stopped in on the evening of 2/6 & was warmly…read moregreeted. The store didn't have the size I was looking for, so the sales associate suggested I order them-they ship to your home for free! What an excellent service! I highly recommend!!

They're on the higher side price-wise but have a decent selection of shoes and helpful staff. I…read moredon't often find what I'm looking for but my husband has purchased from here several time over the years.

Store staff helpful but overkill on the accessories trying to meet their hourly sales point. Sales…read moreperson not happy because family giving input, does not know how to respond to feedback that is not in her favor. Giving fashion advice when wearing sandals and pedicure is not perfect , really ?

I had a great time in the store today. Rachel was so incredibly helpful. I needed some work clothes…read moresince I am changing professions. I found some really great pieces or I should say Rachel suggested some great pieces. I bought things I never would have even tried by myself. I will definitely be back when I need some more.

Overpriced clothing that no one can afford How this location stays open is mind boggling…read more Staff is more than helpful when you need help with different sizing

This is my favorite Loft store. The store is smaller, but they carry items that often the other…read morestores in the area do not carry. The staff here is wonderful! Very helpful and they tend to retain their staff which makes it nice to see a familiar face.

It's like a more sophisticated Hot Topic, and I love it! Everything is pretty niche Disney or…read moreWarner brothers with some other franchises thrown in. Star Wars, Harry Potter, Rick and Morty. Some trinkets, but there are a lot of Loungefly bags and wallets which I wish I could buy all of... shirts, mugs, Funko Pop's, pins etc. As an adult, I didn't feel like I was out of place. Prices were reasonable and there was a large selection of good to choose from. The employees do s great job of keeping things tidy. Definitely coming back!!

Brand new store to the mall. I truly like the fact that this company actually gives back to the…read morecommunity with a purchase that you make. My only concern is how narrow it is to walk through. If you have a walker or in a wheelchair you will be out of luck to come to browse or even pick a gift out for anyone. Definitely not a physically handicapped store let alone for people who comes with strollers.

This place was so great!! The place i went to was at mayfair and the person who helped me was Sin…read morehe was amazing he helped me lace up my shoes and everything!! I would definitely go back and i would really like to have Sin help me again!!

I do like the selection on the men's side. But as far as the selection is concerned for the…read morewomen, it wasn't as impressive. Being that it's a weekend it was rather busy with people. Prices are okay for " mall prices ". I'm sure that you can find it cheaper online after trying a few shoes on.

I had issues with my giftcards at the store today, and without the help of Keith I wouldn't be…read morewriting such a positive review. Keith spent his time calling district managers, customer service and more just to resolve this issue. Not only was the issue resolved but he gave us a discount for our troubles, I will definitely be coming back now that I know Tilly's puts their customers first. I tried looking for a spot to review employees on their website but I couldn't find anything so that's why I'm writing it here. Thank you Keith!

Asked a worker if they had a certain shirt in medium. He asks where I got it, I told him. I then…read morethought he was going to proceed in helping me for we started walking towards the back of the store. What he does next is turns around and asks a lady if she needed help. She accepts his help and I was left standing there like a fool. Completely unacceptable. I don't know if it's because the lady was going to buy shoes or what. I asked another worker and he was far more professional. Night and day compared to the stupid ass that 'assisted' me. Didn't give me a bitch face. Neither did he give me the Impression that he hated his job. The second guy charismatically and professionally told me that what they had there was all they had and that he apologized for the inconvenience. There was no miscommunication nor misunderstanding. The second guy that helped me had to apologize for the first guy's behavior. As for me, I went to a different shop to buy myself shirts.

I saw these super cute joggers on my way in and thought they would look amazing with an outfit,…read morehowever the store was out of my size. My hopes were down and I thought I'd just have to go without them but thanks to the amazing, kind, and helpful employees, I was able to get my size online without a problem at all! Everyone in the store is super friendly and I loved the experience even though it was short. Plus, the joggers were extremely comfortable and I received so many compliments when wearing them with my outfit!

I went to the Greenfield location needing to rent a tux & suits for my wedding after experiencing…read moreterrible service at the Brookfield location. I was greeted the minute I walked in the door and was assisted by 2 sales associates - a gentleman who appeared to be in charge and a young lady by the name of Cheyenne who was in training. Both of them were so helpful and I was able to order everything that day for the groom and groomsmen in less than an hour. The next time I went to this store (a month after my first visit) with my fiance for his fitting Cheyenne was again working and remembered me immediately and assisted us on her own with the fitting and was able to answer every question we had - very impressive considering she was still fairly new- and in such a pleasant, friendly manner!! I again had to visit the store a week later as we had a change in groomsmen and wasn't sure how to do it. I walked in and immediately was greeted with a warm welcome and there was Cheyenne ready to assist and again was able to make all the changes I needed quickly and efficiently as if she'd been doing this for years - it's such a relief as a customer knowing you have someone to service you who knows what they're doing and is on top of everything - having been in customer service for over 10 years myself I have no doubt Cheyenne's abilities along with her personality will continue to be a great asset to the Greenfield store!!!!

I had never had to leave a business like that. Went in to get my fiancé fitted for a tux. They had…read morea new system to create groups which was confusing for the associates. Don't blame this on them though, seems like a corporate and lack of training issue. When we finally got asked what we were looking for, she threw 2 options on the table and didn't say the word. No help with anything else. No follow up questions. We asked if we could try it on and if there were any pants to get a look of a tux versus just putting a jacket on to decide a wedding outfit. She kept reiterate everything comes from Texas. Manager finally told her to grab a pair of pants and shoes (she only brought 1 shoe). Ended up leaving due to poor service. Will probably go to a different location.