This branch of Samsung is a "Samsung Experience Store" and it is located in Leeds city centre on…read moreBriggate, on the topic of Samsung Experience stores, these stores are different to other Samsung stores as they tend to showcase the latest and larger selections of Samsung technology, including exclusives. The only other time I visited a Samsung Experience Store was back in the Summer of this year, where I visited a branch which was laid out fairly similar to this one, yet slightly larger in Newcastle Upon-Tyne. Moving back to this branch in question - it is in a good location located on Briggate, perhaps not as central or easy to find as the Apple Store which is located in Leeds Trinity, but the store is still in a decent central location and easy enough to find. The staff in this store didn't stand out as much as other stores, for example at the Samsung branch mentioned earlier in Newcastle, or most Apple stores in general. The store seemed to have a good, yet not fantastic range of product, and there wasn't a huge amount of detail about the products, such as by saying why the product is special, its USP and what it can do that other device can't etc, there wasn't even a really obvious way of displaying the name or prices of the devices throughout the store. The selection of products on show, as mentioned was decent, but it was merely satisfactory. The store layout was average yet again, it was similar to other Samsung Experience Store branches such as Newcastle as mentioned, yet different to both branches in Manchester. A two-star rating as this store is decent and in a good location but to many points hit the boxes of average, rather than above average or even fantastic to warrant a higher rating, which is of course a shame.

I was having issues with the zoom on my note 9. I popped in to see what they would say. They sat…read moredown and plugged a connector in the phone which with the aid of software interrogates the whole functionality of the phone. They agreed to take the phone in for repairs free of charge. I provided proof of purchase and arranged to collect it the following day. They did a full software update and swopped out the camera module. It's now as good as new. All done inshop in Leeds. Brilliant service

In the centre of Queen Street there are one or two useful shops that will save those long bus…read morejourneys into the city centre, the PhoneGoods shop is one such shop. There is a lot crammed in here. Loads of accessories from cases to new fronts of phones, you can get phones cracked to use your handset with a different company. New handsets, earphones and other phone related gubbins can be purchased for a reasonablish price.

My beloved mobile phone departed this world and I was left in that awful situation where you need…read moreto replace it outside of an upgrade, i e pay for a new one( Am not very well informed digitally, in fact I have been described as a "digital immigrant" by my Niece so initially went into another branch for advice. Ended up purchasing a phone that was far from suitable and did not meet my needs at all. Was in a bit of a tizz and was considerably lighter in the pocket to say the least... I went into Briggate CPW store and spent a considerable amount of time having "phone counselling" with Tim, he was very helpful well informed and patient with me and nothing was too much trouble. I left the store far better informed and with an action plan to solve my problems) A couple of days later after getting no further with my issue, there was a further development and I called into the store again. As Tim was not available, I was assisted by Luke. I found Luke to be understanding, helpful and supportive and he was really helpful. As it appears I had been mis-sold a phone by the first CPW store, Luke and his Manager agreed to allow me to return the phone. Really impressed with Briggate store and found Customer service to be at it's finest on both of my visits. Have previously kind of avoided CPW as it always seems so full of happening young cool guys and that's just the staff) Would fully recommend the Team here to all and especially Tim and Luke, well done Guys!

Bought a new phone contract with Danni, really nice and helped find me the best deal for my phone…read more Also got a very good deal and price! Really good customer service.

If like me you tend to keep using a retro brick phone until you get to the point where you have to…read moreadmit that if the inner workings of the thing have become temperamental to the point where callers can only hear you 5% if the time, it is not really performing its key function, and therefore finally and begrudgingly must be replaced...and you then proceed to scout around for family members or friends from whom have you can scrounge spare unused phones...and you then discover the scrounged phone is not on the same network as your sim....then you may fancy a trip down to the Phone Clinic to have said phone unlocked! And at a fraction of the cost of a new phone it is well worth it! Unless of course you are the type who prizes above all else the fact that they always have the newest, flashiest, top of the range paper thin gleaming device (that can no longer really be called a 'phone') complete with interplanetary messenger service and pop up teleportation booth and pimped to the max with cute little accessories and cocooned in a protective case. In which case you may also fancy a jaunt down to The Phone Clinic where you can pick up a range of phone makeover accessories that will ensure that your baby doesn't resemble anyone else's (unless they've been down to Phone Clinic or similar and plumped for the same glittery pink phone case)!

Every town has one. Somewhere you can go to get your phone unlocked. Whether you've changed…read morenetwork, or picked up a second hand locked phone from Computer Exchange, it's always reassuring to know that for an extra tenner or so, you can get whatever phone you want, regardless of the network it's supposed to be on. What I tend to find is that the owners of these shops are actually very friendly indeed, and furthermore, know what they're doing! How they learned their skills is best unanswred, but nevertheless, for cheap accessories that don;t cost the earth, as they tend to from phone shops, Phone Clinic is your best bet. Just look out for the quality of some of the items, as they might not be top notch.

Yesterday I sold 2 mobile phones and was told the money would be in my bank by 12.00 the next day…read more The CeX site also states the same. On arriving home, I checked the receipt of goods ticket with both amounts totalling £0.00. I can only assume that the store have decided that I don't deserve the money for the items I sold. Should have sold on eBay. EDIT: further to the response from Cex. Both phones were immediately priced with the HTC U11 being labelled at £82.00 and put straight on the shelf for sale. I was told I would receive £46.50 for both phones. £5.00 was deducted per phone to add a charging lead. As I haven't received a penny for the phones, technically I still own them. I'll let any reader of this review draw their own conclusions re the ramifications of such actions.

The staff at this Leeds branch today were absolutely fantastic! long story short, they cleared up…read morethe right mess another Cex store, in Derby, had made. They went beyond what they had to to help me and I couldn't be more grateful

TradeMeIn is one of the few, independent stores which buy and sell games, mobile phones and tech…read moreitems, it's most similar rivals include CeX and Game, both of which have stores nearby, for me this store is much more modern and vibrant than other trade-in retailers with a blue theme, it just felt clean and modern inside which you generally don't get with CeX. The location is in Leeds centre, although being in St John's it is a little isolated and doesn't get the footfall which the main city centre and the likes of The Trinity does. The quotes here for trading in items seems rather generous, although for my phone I had been quoted higher from both Mazuma Mobile and Music Magpie, the quote I was given was much higher than any mobile phone networks recycle scheme and their nearest competitors, Game and CEX. The store was a little small, so the selection could have been better. There was a large selection of more older games and DVD's compared too new-ones. I don't like their website, it makes it rather difficult to set up an order and the database just doesn't work online, for example, if you searched for an iPhone it would come up starting with 3GS first, with around 20+ pages, and if you search the iPhone name and model exactly, it doesn't come up so this filtering system just isn't working and needs work, to improve the customer experience before coming into the store. With trade-in prices on average better than its closest rivals, yet not the best overall and a good store feel which is how a trade-in store should be, of course, it can improve based on making sure it is easier to get a quote, and perhaps the size of the store and location to a certain extent, it still is a slightly above average store in general and anything less than a three-star rating would surely be an insult for a store which I see high potential in to be upgraded in the future.

Akin to Chic Flowers this handy little stall sized shop is situated in an easy to get to locations…read more- about a minute from the elevators of the St. John's Centre car park, and not two or three minutes from the entrances near the Post Office of the same. What this shop lacks in size it makes up for in gadgets and gizmos, stocking all the quirky mobile phone related regalia that one might covet for one's mobile telephone! After all, the shop is called 'Rocking Mobile Phones and Accessories', and if you could rock out with your mobile phone this is where you would do it best. They also do mobile repairs, replacement batteries and any other general mobile-handyman style requests. A useful shop to know about, especially with such unreliable technologies as mobile phones. Mine died recently and had I not destroyed it in a fit of rage, 'twas the third time mine Sony Eriksson hath died proper, this would have been my first port of call. I hate Sony Eriksson, that's official. Their useless K800i is good for naught but firewood, and even in that task it would be utterly useless and bad for the environment. Grah. Anywho - Rocking Mobile Phones and Accessories is pretty rockin'. Aw yeah!

I've been using a USB charger to charge up my phone for well over a year now. The other day, my…read morephone died just as I was in the middle of a heated conversation with Howard at Halifax. For the record, it probably wasn't Howard, I just like to think I'm speaking to that annoying man - it makes me vent my banking-based frustration at an even higher pitch. Nice. This capitulation of my Nokia 6500c happens all too often. And I suddenly decided that it was because of my means of charging it. Not that it's just a phone with a poor battery life because I go on Twitter all the time. Where else would anyone go if they had a charger to buy? Nope, not the Orange shop. Not Phones4U. Not Carphone Warehouse. Rocking Mobile Phones, oh fo sho. The man's a genius. I managed to haggle. I have a working charger. Not a proper official Nokia one, a cheaper one, thanks. Rememnber my frustration with Howard? He'll appreciate the pennies I saved. My battery life is still rubbish though. The End.

I found out that I could call them and they could send me a technician at my home to repair my pc…read more I used their website for contact and booking www.ots-its.com