Exceptional service from the onset the delivery. Product ordered via the phone with Andrew Dewar, &…read morekindly authorised by the boss, Posh. Even though Sonic did not list the item for sale, they went above & beyond the call of duty to source it & an incredible price.....wiping the floor with all other stockists. The product was delivered in 7-days Minde & Machine who could not have any more to be of service with smile. Keep up the great work, you've gained a repeat customer; I shall most definitely be coming back...:-)

We paid an extra £15 for the delivery of this chest freezer and definitely did not receive 15…read morepounds worth of service. In total I believe the staff were here for 4 minutes and were itching to leave as soon as they looked at my doorframe and refused to attempt to try and find a way to get the freezer into my living room and informed me multiple times "we arent paid to do this". This is unacceptable considering I paid money to deliver it so yes, they are paid to do this. They lazily informed me that I should take the hinges off but when I asked if they would I was shot down with a "no. I'm not paid for that". Clearly the staff have an attitude problem and zero customer service skills. Taking advantage of the fact that people require delivery of items and charging them only to have the staff almost leave it in the hallway is disgraceful. I asked if taking the hinges off would guarantee it would go in, as if it didn't it would mean we would have to return it and I'm guessing the company wouldn't have accepted it if the hinges had been removed. They did not give me any sort of guarantee that it would fit in. One person suggested tape measuring but the staff did not take this into account and just verbally said "I'm sure it would fit" I understand they have other jobs to get to but this attitude is disgusting and they shouldn't have a time frame that's less than 5 minutes to deliver this item. The staff forced my elderly father to lift the sofas and push the door and pretty much get it in ourselves. I would hope the staff members would go through some sort of disciplinary service as I myself have worked in retail and if I had spoken to customers like your staff did today I am 100% sure I would have been dismissed.

In days gone by, Maplins was predominantly an electronics part supplier selling all sorts of diodes…read moreand transistors and capacitors. Although still selling parts and equipment such as soldering irons and all manner of switches and sockets, they have branched out into toys, games, and audio/video equipment as well as computer upgrades. If you are looking for a cable to connect your new TV to your gaming system, then maplin's probably have it in stock cheaper than your local electronic superstore. Although the wide range of products offered has 'watered down' the maplin store slightly, it is still a treasure-trove for out-of-the-ordinary electronic items and weird and wonderful bits you won't find anywhere else.

I don't often write bad reviews but here goes…read more Working as an assistant to a CEO turning over millions, I was given the task of finding a UK to India adapter as my boss is leaving for India tomorrow. Phoned a number of stores in Leeds as it was easier for me to commute to, with no success. Decided to try Maplins in Bradford after Maplins in Leeds suggested the idea. After waiting on the phone for 13 minutes to speak to someone in store found they had one, yay! So I reserved it. Arrived in Bradford, couldn't find the store so phoned them - another 7 minute wait. When I entered the store the item I had reserved earlier was produced only to find it was an India to UK adapter! I explained that wasn't what I asked for and that I'd emphasised on the phone it needed to be the other way round ie UK to India adapter. What a waste of a journey, waste of time queuing on the phone and left without even an apology. Sorry but you really need to brush up on all sorts here Maplins.

This is a really good shop up the top of town but has recently changed its name to ss digital now…read more Its still the same owners and staff though, just the name change. This is a separate run shop - not a chain and i think that makes it more individual and original. They stock some good bargains on tvs and washers and vaccuums which they have an impressive choice in store. They also do other electrical items at decent prices too and they also sell accessories and spares and have a repair service too. The shop is like a little alladins cage because they sell so much stuff. The interior of the shop is nice and spacious and clean and easy to get around by disbled persons. There are no steps at the entrance so that is ok for disabled access too.. The staff are nice and friendlyl.