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Follow The Flag

5.0 (2 reviews)

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8 years ago

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The Lights Fest - Extremely overpriced food.

The Lights Fest

3.0(23 reviews)
2.1 mi

It has now been nearly a full year since I purchased two adult tickets for the Light Fest Lantern…read moreFestival, originally scheduled for July 2024. At the time of purchase, I also paid for the offered insurance, which clearly stated that a full refund would be provided if cancellation was necessary. However, my experience could not have been further from what was promised. The festival itself was canceled due to a fire ban -- understandable given safety concerns -- but it was then rescheduled for October 2024. Unfortunately, I was going to be out of town during the new date, and I immediately took all the necessary steps to cancel my tickets. I canceled through their website and sent multiple emails as directed. Each time, I received automated responses claiming that someone would reach out to me to process my refund. That outreach never happened. Despite my repeated attempts -- over an entire year -- to obtain the refund I was owed, I have still not received a single dollar of the $150 I paid. Instead, I was continually given empty promises and automated emails. The so-called "insurance" I paid for turned out to be entirely fraudulent. It exists purely to make customers think they are protected when in reality, Light Fest seems to have no intention of honoring it. This operation is nothing short of a scam. If the event is canceled or rescheduled for any reason, do not expect to get your money back, no matter what the insurance policy claims. Light Fest took my money and ignored my refund requests for over a year. In conclusion: Avoid Light Fest at all costs. Their customer service is nonexistent, their insurance is a scam, and their business practices are deeply dishonest. Save yourself the time, frustration, and financial loss. These people are crooks, and they should not be trusted

Me and my boyfriend just went to the Lights Fest 10/12 in Grantsville Utah. This was by the Lights…read moreFest, not the Night Lights Event!!! To start, parking was $30. The tickets were already $47 so what the hell?? At the Night Lights, you don't pay for parking (at least we didn't). Okay now to the fun stuff! I know it's cold, it's October, but omg, it was freezing. They only had some tiki torches towards the front and that was it. At the Night Lights, they had heating lamps scattered through the whole area. We get there and I already knew off the bat that the security wasn't good because they didn't check in any bags that I saw. At the Night Lights, they made us shake our blankets and checked our bags. With everything going on in the world, a shooting could've easily taken place. We sit down and realize that there's only 5 FOOD TRUCKS.. 5.. for hundreds of people.. a churro one, an argentinian one, Mexican food, Juice, and American food (tenders, fries, etc.) We waited in line for a little over an hour.. for 3 tenders & a little bit of fries.. $26 EACH?? It said on the menu "pick your own side" so we did just that but when we got the receipt, they upcharged you for some of the sides (we got garlic fries and it was $2 more). At the Night Lights, there was countless food trucks, i'm going to estimate around 20. We spent about $60 for churros, burger and fries, plus drinks. I understand that the event coordinators aren't responsible for that but still. Very overpriced food. Side note, the music was damn horribleee!! At the Night Lights, the music was great. it was upbeat and different genres. At this one, it was just plain BAD. Anyways, as soon as we sit down, they're already talking about lighting the lanterns, barely any time to eat, decorate our lanterns, etc. When everybody was just about to light the lanterns, they say over the speakers to go buy lighters at the merchandise table.. ARE YOU SERIOUS?? That's so damn frustrating. When they said it was time to start lighting your lanterns, half of the people couldn't because they had no lighters.. At the Night Lights, they gave you a lighter, prayer flags, and a pen in the lantern kit. You also get a cute Golden Ticket for memories and a cute wrist band for each person. Luckily, me and my boyfriend brought a lighter and there were surrounding people that were asking us to use ours which we had no problem sharing but it's so sad that all of these people got scammed.. couldn't even light their lantern. Coming out of the parking lot to our car, there were no directions on how to get out. We went the wrong way TWICE and there were maybe 40 cars following us because they didn't know either. The coordination was horrible. At the Night Lights, they had people directing traffic as the cars came in and went out. This event was just plain bad. If you ever want to go to a lantern festival, I 110% recommend the Night Lights Event. You can also buy a s'mores kit and cute blankets at the Night Lights!!

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The Lights Fest
The Lights Fest
The Lights Fest - So many beautiful lanterns lighting up the sky!

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So many beautiful lanterns lighting up the sky!

Fox School of Wine - Utah Olympic Park group tours w Gold Medal wines

Fox School of Wine

4.6(13 reviews)
22.7 mi

We had the pleasure of doing wines and mines through a corporate event. Our tour guide Angela was…read morethe best, we couldn't believe it was her first day. She made the experience even better than we expected.

Although Kirsten was a very kind, cheerful and knowledgeable woman with an amazing personality,…read morethis tour was unfortunately not even close to worth the $3000 we had paid like we hoped it would be. We spent most of the time in the van and when we did stop at the locations, we weren't able to go inside to tour any of them or even use a bathroom at them, we just stood in the driveways to learn about them. I admire her passion for teaching, but we cannot for the life of us figure out how our $3000 was spent. The wine was limited to an ounce every time, and whenever we asked for a second "glass" the lady pouring would say "well we want to make sure everyone gets some!" - the "snacks" were two tiny pieces of cheese inside of a ziplock baggie and there is no place to use any restroom throughout the course of the entire tour... mainly because the tour takes place only in a van and standing in driveways. For $3000, a nice suggestion would've been a charcuterie spread INSIDE of one of the locations with some tastings and every person at that price should at the very least have been able to go home with a bottle of wine from the tour. I give her credit for starting up a creative business in an extremely competitive tourist city, but I can't in good faith allow anyone else to pay so much money to go into this expecting a luxury experience, and end up getting yelled at by a bus driver and having to sneak around an old hospital just to pee. I really liked her as a person and hope she can take this advice and use it to work on creating a better experience for all.

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Fox School of Wine - Wine in a glass

Wine in a glass

Fox School of Wine - At the Utah Capitol building

At the Utah Capitol building

Fox School of Wine - Dedicated faculty of FSW

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Dedicated faculty of FSW

Christina's Corner

Christina's Corner

1.0(1 review)
2.4 mi

WORST experience I have ever had with a business. Christina Lloyd the owner is rude and…read moreunprofessional. I complained about the class my son was in because the teacher was always late so we weren't getting our full class time and when I sat in on a class to observe she didn't even know half the kids names (Even though they had been in her class for 4 months at this point) and she was teaching them dangerous moves that she herself could not perform. Some of the kids couldn't do the move and were in tears feeling inadequate. I pulled my son out and let Christina know through e-mail what was happening. She wouldn't respond... I was asking for a refund of the recital fees (for the recital 6 months away) and the costume fees. it took NUMEROUS unanswered e-mails before she would respond and tell me she wouldn't refund them even though it was their bad service that was making me leave, and she even admitted she hadn't started shopping for the costume. I would understand keeping the money if she'd already bought the costume but she hadn't. She then became SOOO RUDE and told me that the reason we were unhappy was because my child was SLOW and unable to pick up the choreography!!! HE WAS 5 YEARS OLD!!! She said the teacher and her had discussed him before I'd pulled him out. BUT THIS WAS A TOTAL LIE! THE TEACHER DIDN'T EVEN KNOW MY SONS NAME! She kept calling him the wrong name in the class I watched. DO NOT GO HERE! THERE ARE LOTS OF GREAT PLACES TO GO TO- SAVE YOURSELF AND YOUR CHILD THE HEARTACHE!

Follow The Flag - festivals - Updated May 2026

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