WORST experience I have ever had with a business. Christina Lloyd the owner is rude and unprofessional. I complained about the class my son was in because the teacher was always late so we weren't getting our full class time and when I sat in on a class to observe she didn't even know half the kids names (Even though they had been in her class for 4 months at this point) and she was teaching them dangerous moves that she herself could not perform. Some of the kids couldn't do the move and were in tears feeling inadequate.
I pulled my son out and let Christina know through e-mail what was happening. She wouldn't respond... I was asking for a refund of the recital fees (for the recital 6 months away) and the costume fees. it took NUMEROUS unanswered e-mails before she would respond and tell me she wouldn't refund them even though it was their bad service that was making me leave, and she even admitted she hadn't started shopping for the costume. I would understand keeping the money if she'd already bought the costume but she hadn't. She then became SOOO RUDE and told me that the reason we were unhappy was because my child was SLOW and unable to pick up the choreography!!! HE WAS 5 YEARS OLD!!! She said the teacher and her had discussed him before I'd pulled him out. BUT THIS WAS A TOTAL LIE! THE TEACHER DIDN'T EVEN KNOW MY SONS NAME! She kept calling him the wrong name in the class I watched.
DO NOT GO HERE! THERE ARE LOTS OF GREAT PLACES TO GO TO- SAVE YOURSELF AND YOUR CHILD THE HEARTACHE! read more