everyone here is very honest and helpful especially the gentleman who helped me…read morei believe his name was torrey they diagnosed my car and fixed it within an hour and told me to come back to check for a leak which i will be doing this week and getting an oil change at the same time definitely recommend its worth the value i paid way less than i expected to

Incompetence and horrible customer service!…read more I showed the attendant my coupon when I first arrived. They said they would take care of it. Got the oil change and told to pay. I tap my card and then I was given my receipt. I see that the discount was not applied. Attendant starts the conversation by telling me it is my fault and that they can give me the discount next time. Asked if I could get another service and get the discount on that. Originally told yes but manager vetoed that and said I already paid. I literally showed the coupon when I first arrived. Attendant never told me the price nor showed me the final price before telling me to pay. Manager will not let me get the discount on a different service. They must be hurting for business and I see why. I will not return.

I have been going to a competitor chain for years but they are a 20 minute ride away and I was not…read moreimpressed by the staff on my last visit. So I googled oil change and Grease Money popped up -- only 6 minutes from my house. Turns out I've driven by dozens of times but never noticed. So here's the deal: very professional staff. The franchise owner/manager is on site and working alongside the other grease monkeys. They recommended c couple of services I turned down but they did show me the dirty air filter and cabin filter and asked if I wanted to replace them. Of course. DeeDee, the cashier, was very helpful. The work was done in less than 15 minutes. A tip: check on line for a discount coupon before you go. I saved $25 with it. But you have to tell DeeDee that you have a coupon. She is not allowed to ask. As you depart, DeeDee will wish you a blessed day. And we all need one of those.

My experience there. Let's just remember the shop name "Grease". Because you're gonna get...read more

Great service and friendly people. Ms Dee was very helpful! I also enjoyed how they explained the…read moreprocess and the various types of services provided at Grease Monkey. I will be back for future services.

Always feel relieved when leaving this location. Everyone is so kind and polite and willing to help…read moreyou! The man who helped us, I believe his name was Oliver, was awesome!!!

Great place for car repairs. The team is skilled and efficient, and they deliver high-quality work…read more I definitely recommend this service.

If you have a classic car, don't bother. While the guys here nicely tell you they can help, they…read moredon't explain anything they do to your car so you pick it up and you just hope for the best. They stated multiple times over the years that their "classic car guy" was an expert and could handle a classic car. For the first 5 years of living in atlanta, I took my classic mercedes here until they finally told me their classic car guy was leaving and they wouldn't touch my car going forward. Frankly, they did 5 years of changing my oil and nothing else but they'd charge me for what they called "regular maintenance". Regular maintenance on a classic car should include a lot more than just topping up the oil and calling it a day, but every time I'd mention knocking noises or brake issues or anything else to them, they wouldn't address it at all so I had no idea if they thought it was an issue or didn't. Finally 5 years later, thank god their classic car guy left, because I took it over to a place in Decatur and all of the things I had been worried about, they found a reason, they gave me a full breakdown online of what they recommended and why, they answered all of my questions, and I could pay the invoice online and feel good about it. Update: As of 9:30 p.m., Jacob, the owner, repeatedly called and texted me after my review. He first falsely claimed I'd only visited once four years ago, then offered to pay me, which I refused. After that, he pulled up what he claimed were years of invoices that were not real, despite the fact that I have the original receipts for my own transactions. Even after I repeatedly told him to stop contacting me, he continued until I had to block his number. Based on both my experience and his behavior afterward, I would never recommend this business.

If I flipped a coin to guess heads or tails, I wouldn't get it right. NEVER AM I LUCKY…read more BUUUUUUUT, today I took my 2019 Equinox in for a look-see due to an oil leak and message on my panel saying the engine power was being cut to protect the motor. THAT GOT MY ATTENTION. WELL, unlucky me just hit the jackpot. I chose to take my car into ANTHEM AUTO ON PIEDMONT. THEY ARE MY NEW AUTO-SUPER-HEROES. CHRIS my mechanic just called and gave me fantastic news and my car will be ready at 10:30 tomorrow morning. GREAT NEWS. Chris was very pleasant over the phone and I felt great. I had a chance to meet Cody (sp?) service manager...very personable and easy to work with. ALL-In ALL a good day and two new "friends" I can trust to keep me on the highways.

The guys at Anthem Automotive are very honest, efficient and thorough. Dropped it off in the…read moremorning and was done by end of the day. Only place I'll bring my car for services.

Car maintenance and car repairs are never fun. It is one of life's least favorite things…read more That's why I'm grateful for Braxton Automotive. Whenever I have to bring my car here they make me feel less stressed. Customer Service is everything. The space is clean, the drinks are complementary and the lobby furniture is comfortable. I feel like an informed and appreciated consumer. I like that I can drop my car off and leave the key before hours. I like that the same folks have worked there for years. I like that my repairs / maintenance are explained to me and detailed on my receipt. This place is a one stop shop for my car repairs and maintenance. Oil change? Emissions? Tires? Or that weird noise? No problem. Bobbie , Jason, and especially- Anthony, Thank you!

this place charged me 4 times as much as the next auto shop. i almost went through with it and I'm…read moreso glad i didn't. please take estimates from various shops before committing to one.

I had a good experience with this Pep Boys. Something went wrong during tire rotation. I think the…read moredamage might have been there before the service, but not sure. The manager was excellent and immediately made things right, no need for argument or blame. Quick and professional. A good shop.

Coming back for a update after the last incident. I was told I would be able to get a free oil…read morechange for the inconvenience from last visit, per management. Management told me it should be on my profile when I come back don't worry about it. Since then I've had to replace the vehicle so I am in a new car and haven't needed an oil change until now. I thought Id come back to see if I can get that free oil change. I was told I would need some type of card showing a free oil change and nothing was on my profile so I was not able to get the oil change I was promised. They just be lying just to get you out their faces. pep boys is a constant let down. Will never be back.

We had been loyal customers of Midtown Tire for eight years and always had positive experiences…read moreuntil today. In July, my wife had two new rear tires installed. At that time, Midtown offered an alignment check for an additional $160. We declined, believing it was not necessary. After only about 6,000 miles, while driving my family to visit relatives for Easter, I noticed the steel belts showing on the outside edge of both rear tires. That clearly raised safety concerns, so we brought the car in to understand how brand new tires could fail so quickly. We were told the wheels were out of alignment and that because we declined the alignment check previously, the damage was entirely our responsibility. My issue with this explanation is simple. If alignment is truly critical to the safety and longevity of tires, it should not be positioned as an optional upsell, similar to an air filter during an oil change. Midtown then presented us with a quote of $1,060 for two replacement tires and an alignment. For reference, the same tires installed in July cost $694. The most disappointing part of this experience was the store manager, Jerome. He remained in the back of the shop and communicated through frontline employees rather than speaking with us directly. My interaction with Dakota was professional and positive until Jerome became involved. When I finally spoke with Jerome face to face, there was zero empathy and no willingness to offer any consideration or compromise. His message was blunt. This was 100 percent our fault. For comparison, I called Mavis Tires, who installed the exact same tires and completed the alignment the same day for $849. Had Jerome shown even a basic level of customer care or empathy, we would have stayed with Midtown for service. Unfortunately, that did not happen, and they have lost a long time customer.

We got a tire patched here and it was easy and convenient! We came in as a walk in at around 10 am…read moreon a weekday and they had it fixed within an hour. They charged $50 for the patch.