I never in life had a cracked windshield til now. I've owned like 3 cars. So, when my windshield…read morehad a bad crack in it - I panicked. I didn't want to use Safelite due to bad reviews so I turned to other shops. I personally prefer mom and pop shops anyway! Jesse is soooo responsive with email and calls. I kid you not. Such a nice guy. Especially when I had a small meltdown on the phone, lol. Horacio and another team member (I am so sorry for blanking on name) came by and fixed my windshield. Super great guys and very dialed into their jobs. The job itself took less than an hour. They even saved my car stickers!! :)

Full windshield replacement on my Toyota Camry. Clear communication, high quality work, and…read moreOUTSTANDING customer care. Price was good, but the service and completed work is where the value is. HIGHLY RECOMMEND!

I originally tried to go to Pro Setters Auto Glass, but he told me that he didn't have an…read moreappointment available for another week. He made the recommendation for me to use this company instead, and they sent out Bernard Cook (technician) within 24 hours. This company will come to to you for no extra charge, and repair your windshield for a reasonable price. I know I have used Safelite and in the past it as gone through insurance and I didn't want to keep doing that because my premiums are through the roof. So their quote of a $75 flat rate was so refreshing to see, as Safelite was $125 and I had to go there. Since I work from home right now due to COVID, I went with with Bernard and it was totally worth it. The entire process took 20 minutes. It's not perfect, but it is filled and with a lifetime guarantee- which is good enough for me. It was a STRONG strike from a stone, so I am just thankful that it wasn't worse. Thank you for your professionalism, Bernard came out with a mask and was working on this right away upon arrival. I CANNOT RECOMMEND THIS COMPANY ANY MORE THAN I AM RIGHT NOW! WELL WORTH THE TIME, COST, AND TROUBLE....a happy ending to a sad accident. Thank you Bernard...

Showed up on time, provided excellent customer service and left work area clean. I highly recommend…read morethis business and would definitely use them again. They did a superb job on my headlight restoration and provide warranty on their services.

Amazing, patient, and quality service. They knew I was on a time crunch so the team pre ordered my…read moreparts and were able to finish the install insanely fast!!! Would 100% recommend!

Top notch experience. Fair price. Great communication (Katherine rocks!). Friendly Service. Great…read morework. Happy customer. I'll undoubtedly return here for my car repair needs!

Second time using this service, this time to replace a rear window after it was busted in our…read moreneighborhood. Thanks for the great support and fast turn around!

I was driving on 20 and a rock flew up from recently done roadwork and caught under my windshield…read morewiper. What was a ding turned into a crack overnight! I called Auto Glass Tech and asked if they could come to my workplace since I was out of their service area(I live in Conyers and work in midtown), they said no problem! Scheduled an appointment for 2 days later. Simple, easy phone call. David and his partner kept me apprised of their ETA on the day of and I was able to come out on my lunch when they got there. Superior customer service! I so appreciate the convenience of them being able to come to my workplace and replace my windshield! I also would MUCH rather support small businesses than these big corporations and shops! Choose Auto Glass Tech! You won't be disappointed!! Thanks David!!

I was in an at fault accident and had to pay for my repairs. They did an outstanding repair job…read more My car looks like new. They came to my house to fix my fender liner so I could drive my car without any grinding while they ordered two doors. A few days later they drove my car and brought it in for repairs which took only three days. They then brought the car back to me. Highly recommended.

If I could give Mike ten stars, I would! Had a broken side mirror and needed a replacement asap…read more Mike's response was immediate - I texted him pics and gave him some basic info, and he had us all fixed up in just a few days. Fair price, great guy, and he came to us! No making an appointment at a dealership, no waiting days upon days, no rental car mess. It was super easy - I cannot recommend him highly enough! Thank you, Mike, for making what could have been a miserable situation into one that was a breeze!!

I didn't know what to expect going to an auto shop on cascade rd but I rest assure you that Cards…read moreAuto Service on Cascade Road is the place to go. I recently had to replace the windshield on my girlfriend's 2018 Honda and we couldn't have been more satisfied with Cards Auto Service. We were greeted with a warm smile and friendly conversation from the mechanic, Card. He quickly assessed the issue with our windshield and provided us with extensive knowledge of the lane assist system associated with the replacement. His expertise and attention to detail gave us peace of mind that we were in good hands. What impressed us the most was how quickly and efficiently Card was able to replace the windshield. He predicted that the service would take longer, but to our surprise, it was completed in no time at all. It was clear that Card takes pride in his work and goes above and beyond to make sure his customers are satisfied with his service.

Yeah it's a no for me. First red flag, he wouldn't confirm who he was when I called. Wanted to…read morefirst know who's speaking as if I'm a bill collector or something. Is this your business line? So I've been talking to this guy for days about the appointment. He told me today at 3pm to which I told him I land at 2 and I would come straight there. At 2:45 I texted, no reply. At 2:50 I texted to tell him I'm 15 mins away which would mean I would be 5 mins late than the appointment time. He first says he doesn't know who I am, what car etc... very short and rude. Then I explain and he says well you can come and I'll start on you after the car I have now. How did you give me an appointment at a time that you already had someone booked? My gut told me not to show up so I didn't go. Buyer beware.

I was given an estimate of $775 for something that was fixed at another shop for $20 within 30…read moreminutes. Would recommend getting a second opinion.

They had my car over 3 months after telling me it would take about one week. I was charged $3,800…read moremore than I was quoted, and my car was unsafe and barely drivable. Difficulty turning the steering wheel, intense grinding and scraping sounds, vibrations, etc. And little to no body/cosmetic work was actually done. After taking it to another mechanic, they recommended not driving it at all because of safety concerns and continued damage due to improper and incomplete repairs. THEY ALSO FOUND A RUSTY PAIR OF PLIERS LODGED BETWEEN THE FRAME AND THE CONTROL ARM WHICH WAS CAUSING MUCH OF THE STEERING AND GRINDING ISSUES. The compressor was incorrectly placed and was shredding the timing belt. The control arms were bent and causing gouging and damage to the brakes. I paid another $3,330 to get those things fixed. I have now paid over $7,100 OVER Kong's initial $9,000 estimate just to get the car in safe driving condition. So all in I have paid over $16,100... and that's just under the hood. After several requests and sharing paperwork and all details with Kong's, they are unwilling to reimburse me for these expenses. If you have had a similar experience, I recommend filing formal complaints with: GA Attorney General, Secretary of State, Federal Trade Commission, Better Business Bureau, and local and state criminal fraud/negligence departments. *notes and pics are from the reputable mechanic that finally got my car into a safe and drivable condition.

So I have a Mazda Miata 2007. Couple of rocks hit my windshield on the freeway and nicked my…read morewindshield. Being from Cali, I did not take it too seriously. I did not expect the Georgia weather to turn something so small into a 12 inch crack. So I had a bit of an issue. Everyone I spoke to wanted 360-450 for a replacement window on such a little car. I refused to accept that, and that's when I got in contact with Kieth. He was very responsive, followed up with me when other companies would not and worked with me to find the best day for him to come out. He gave me a VERY good price that was so much better then what I was offered initially. The best part? When I asked him when he would be here, he was right on time with his ETA and he finished almost exactly when he said he would. I was working from home so I could not come out to greet him but he was willing to interact with my spouse and I got to speak to him after the installation. Very nice and professional, and the workmanship was stellar. I am planning to sell this little car and this company gave me a chance to make it look it's best for a price that was reasonable. Thank you kindly.

Great service! Trustworthy. Discussed best options time, quality, and price wise. Highly recommend!read more