My jetski had hit a sandy island in 3" of water in the middle of the lake. I called and brought it…read morein. We've previously have had fairly good business with them. "Billy" took the jetski and inquired if it was towed over 5 mph, I replied I didn't know the exact mph it was towed at from the guy driving the boat. Billy Emphasized if it was over 5 mph that water could mix with the oil. When I left, I felt like I was going to be screwed. --- He called a week later, let me know it was ready. - I asked him how much, he replied $874. (!!?) - I was Never given an estimate, a phone call, or shown a part that supposedly was replaced. I spoke with the manager Kyle, he retained my receipt, "ran it to the owner overnight" and reduced it to $800. In fact, I had a picture taken of me with my DOG on the jetski, so NO, it wasn't going over 5 mph, no wake and only went short of a quarter mile. The hourly rate was not disclosed, no estimate, no phone call, no part shown that needed replaced. Point is - the same jet ski had been towed a couple of years ago, due to a broken electrical wire, it was towed over 8 miles, well over 15 mph. That, then, was not an issue. NEVER AGAIN.

Do not go here. They mistreated me in every way, from not prepping the boat, not returning phone…read morecalls, attempting to overcharge me for taxes and fees. Others here mention a bait and switch. That too happened to me. At closing an additional $1,010 additional fee showed up. These guys appear to be not only incompetent and rude but also apparently to me, not honest as well.

I recently bought 2 used Jet skis. Adam was very good at setting expectations and then meeting…read morethem. I found him to be professional and responsive.

From the owner: NWA’S #1 Personal Watercraft/Jet-Ski repair shop Since 2005…read more Categorized under Boat Repairs. Our records show it was established in 2005 and incorporated in Arkansas. Current estimates show this company has an annual revenue of less than $500,000 and employs a staff of approximately 1 to 4.

Daniel was very inattentive to detail. Work was sloppy and expensive; overcharged for amount of…read morework done. Did not provide invoice when requested. Not easiest to communicate with. One + he was polite. Still waiting for invoice.

Wow! What can you say here? It was just such a horrible experience! It literally cost DOUBLE the…read morequoted price plus! It took 10 days for it to even get done. (Done being a relative statement here) I dropped off a running boat motor to have an impeller put on and got back a non-running motor with a "new" impeller. But being as it doesn't run now, who knows!? Please just keep looking save your self a lot of time and anger, find somewhere else,ANYWHERE else!

This is a large diesel mechanic shop, they have very knowledgeable, staff and great people that…read morewill treat you fairly. I have used the shop on a couple occasions and they've always treated me very nice. Thanks Latrisha!

From the owner: When you need to get back on the road, trust the professionals at Harlow Truck and Bus Repair in…read moreSpringdale. Our trained and certified mechanics specialize in truck, diesel, and bus repair services. With same-day appointments, we are here to help. We are your source for top-notch repairs for hydraulic brakes, suspension, general diesel repair, and fuel injectors. Call us today and will have your vehicle back up and running in no time!

Overpriced California beach boy! I think would probably be more qualified to run a surfboard…read more Overpriced, acted like they had better things to do. Was hoping that had improved or changed owners from 5 years ago, disappointed they have not. Would have been a convenient location. But rating comments discouraged me.

Thankful that they got our boat of the water (it swamped) but it went way downhill from there…read more Overcharged for parts. After 4 months we finally pulled boat and brought to new mechanic. Discovered that some work was done poorly (wires crossed, etc.) or not at all. Was told they cleaned the boat. When we pulled up the seat cushions, the water, leaves, and debris from the initial swamping was still there, and mold from 4 months of sitting. The upholstery which was pristine was also mottled with black spots. The owner was very challenging to work with. Honestly, the worst business experience we've ever had. There is more concerning how insurance was handled, but just the worst. The 2 stars is for removing the boat which was difficult work.

I paid this man $3200 for a GT 150 motor several days later after trying to contact him to find out…read morewhen he was going to ship the motor I agreed to go up there (7 hour drive one way) to get the motor. I told him I would be there Friday at 9 o'clock when he opened when I got there he was not open at 9 o'clock I waited around a while finally called the sheriffs department had a deputy meet me out there around 10 or 1030 he finally came out the motor he presented to me that afternoon was not Ready to be picked up it had not been prepared as his ad suggested I told him I would be back the following Friday to pick it up I injured my back before that time came and had to postpone for another week I will be going back up there another Which means another 7 Hour Dr. to pick up this motor and I'm not sure that it will even be ready then

I have officially been in touch with the Carroll County Arkansas Sheriff's Department as that's the…read moreone who's handling the case. The detective who I spoke to there is very familiar with Jason Arnold and they have an entire case history on him dating back a couple years, as that's how long he's been scamming people now. This is a fair warning to anybody reading the reviews here, to not send Jason Arnold a single penny of your money. Jason was recently evicted from his house rental in Holiday Island, Arkansas, for failing to pay $16,000+ worth of rent. You can click here to read all about his eviction and summons: https://caseinfo.arcourts.gov/cconnect/PROD/public/ck_public_qry_doct.cp_dktrpt_frames?backto=&case_id=08WCV-22-45&begin_date=&end_date= Again. No one pay this man... Although he might know his way around motors, he knows his way around how to run a scam for greater than 2 years and still going. The sheriff's department has been helping people get their money back by threatening Jason with arrest if he does not comply with the return of people's money. I hope this helps others to stay away...