I have to take the time to thank Bradford Marine. We ran into a situation while at the lake with…read moreour Mercury outboard motor on a Saturday morning. I called the service department at Bradford Marine to get help with the problem. I was connect with Adam in the service department. After a couple of attempts to correct the problem through phone conversations the attempts failed. Adam told me I could bring the boat to the service department and he would put it in line to be worked on. My 18 year old grandson went with me to drop the boat off. When we got there, Adam met us and asked to see the boat, saying it may be something simple we could fix without leaving it for service. Adam spent about 30 minutes trouble shooting the motor and finally found the faulty part. Not only did he work hard to get us going again but explained every thing he did to my grandson. Now days this type of dedicated service is hard to fine and will be a customer going forward. Thanks Bradford Marine of Springdale, Arkansas and Adam for all your efforts in getting a 73 year old man and his grandson back on the water.

My jetski had hit a sandy island in 3" of water in the middle of the lake. I called and brought it…read morein. We've previously have had fairly good business with them. "Billy" took the jetski and inquired if it was towed over 5 mph, I replied I didn't know the exact mph it was towed at from the guy driving the boat. Billy Emphasized if it was over 5 mph that water could mix with the oil. When I left, I felt like I was going to be screwed. --- He called a week later, let me know it was ready. - I asked him how much, he replied $874. (!!?) - I was Never given an estimate, a phone call, or shown a part that supposedly was replaced. I spoke with the manager Kyle, he retained my receipt, "ran it to the owner overnight" and reduced it to $800. In fact, I had a picture taken of me with my DOG on the jetski, so NO, it wasn't going over 5 mph, no wake and only went short of a quarter mile. The hourly rate was not disclosed, no estimate, no phone call, no part shown that needed replaced. Point is - the same jet ski had been towed a couple of years ago, due to a broken electrical wire, it was towed over 8 miles, well over 15 mph. That, then, was not an issue. NEVER AGAIN.

I recently bought 2 used Jet skis. Adam was very good at setting expectations and then meeting…read morethem. I found him to be professional and responsive.

From the owner: NWA’S #1 Personal Watercraft/Jet-Ski repair shop Since 2005…read more Categorized under Boat Repairs. Our records show it was established in 2005 and incorporated in Arkansas. Current estimates show this company has an annual revenue of less than $500,000 and employs a staff of approximately 1 to 4.

Daniel was very inattentive to detail. Work was sloppy and expensive; overcharged for amount of…read morework done. Did not provide invoice when requested. Not easiest to communicate with. One + he was polite. Still waiting for invoice.

Wow! What can you say here? It was just such a horrible experience! It literally cost DOUBLE the…read morequoted price plus! It took 10 days for it to even get done. (Done being a relative statement here) I dropped off a running boat motor to have an impeller put on and got back a non-running motor with a "new" impeller. But being as it doesn't run now, who knows!? Please just keep looking save your self a lot of time and anger, find somewhere else,ANYWHERE else!

Thankful that they got our boat of the water (it swamped) but it went way downhill from there…read more Overcharged for parts. After 4 months we finally pulled boat and brought to new mechanic. Discovered that some work was done poorly (wires crossed, etc.) or not at all. Was told they cleaned the boat. When we pulled up the seat cushions, the water, leaves, and debris from the initial swamping was still there, and mold from 4 months of sitting. The upholstery which was pristine was also mottled with black spots. The owner was very challenging to work with. Honestly, the worst business experience we've ever had. There is more concerning how insurance was handled, but just the worst. The 2 stars is for removing the boat which was difficult work.

Overpriced California beach boy! I think would probably be more qualified to run a surfboard…read more Overpriced, acted like they had better things to do. Was hoping that had improved or changed owners from 5 years ago, disappointed they have not. Would have been a convenient location. But rating comments discouraged me.

I paid this man $3200 for a GT 150 motor several days later after trying to contact him to find out…read morewhen he was going to ship the motor I agreed to go up there (7 hour drive one way) to get the motor. I told him I would be there Friday at 9 o'clock when he opened when I got there he was not open at 9 o'clock I waited around a while finally called the sheriffs department had a deputy meet me out there around 10 or 1030 he finally came out the motor he presented to me that afternoon was not Ready to be picked up it had not been prepared as his ad suggested I told him I would be back the following Friday to pick it up I injured my back before that time came and had to postpone for another week I will be going back up there another Which means another 7 Hour Dr. to pick up this motor and I'm not sure that it will even be ready then

I have officially been in touch with the Carroll County Arkansas Sheriff's Department as that's the…read moreone who's handling the case. The detective who I spoke to there is very familiar with Jason Arnold and they have an entire case history on him dating back a couple years, as that's how long he's been scamming people now. This is a fair warning to anybody reading the reviews here, to not send Jason Arnold a single penny of your money. Jason was recently evicted from his house rental in Holiday Island, Arkansas, for failing to pay $16,000+ worth of rent. You can click here to read all about his eviction and summons: https://caseinfo.arcourts.gov/cconnect/PROD/public/ck_public_qry_doct.cp_dktrpt_frames?backto=&case_id=08WCV-22-45&begin_date=&end_date= Again. No one pay this man... Although he might know his way around motors, he knows his way around how to run a scam for greater than 2 years and still going. The sheriff's department has been helping people get their money back by threatening Jason with arrest if he does not comply with the return of people's money. I hope this helps others to stay away...

I have a twelve year old Newmar Motor Coach. I bought this unit knowing that it would need work to…read morethe engine and other systems aboard. Arkansas Diesel and RV Repair was one of the shops I turned up with a Google search and started doing business with them last November 2016. This turned out to be a very good decision. These guys are professionals, not only do they do things right the first time the do them right all of the time. Jacob the owner, and John and Brian mechanics are all well qualified and do repairs the right way, without gouging you, and they try very hard to keep you in the loop with required repairs and won't order parts unnecessarily. Do yourself a favor, try Arkansas Diesel for your next Diesel RV repair. They can fix anything aboard your RV. I'm a satisfied customer. You will be too.

Not very on point. I came in to get an estimate for some RV body work..Jacob got my name and…read morenumber and promised to contact me soon with an estimate... waited till the following week and reached back out after not hearing from him. He sounded confused and disorientated.. he then said he has it and he'll call me back. I never heard back from him. I upgraded from 2 stars to three stars because he did give me a good idea to use truck bed liner on the bottom of my RV..which I did do (myself). This place has the reviews it does for a reason folks..go elsewhere for good customer service.