Is it possible to give negative stars? I was forced to put at least one in order to post this. I actually rate it -5 stars!! This is not only the worst floral delivery service but the worst customer service as well. They took money from my bank and didn't deliver flowers on delivery date of the 14th. I tried to be compassionate they received some snow (a few inches in the state of delivery)so I gave it a day , or two, or three , now four. In the meantime I have left a ridiculous amount of voice mail and emails and the only response I received was "due to high volume they cannot respond at this time" the flowers finally arrived today and were not even that good, but the part that really gets me, is when I spoke with the florist they sublet through, she informed me they never got the order until Monday the 17th to be delivered the 18th. I am outraged with this company and will hope no one else makes the same mistake I did in trusting this horrific company. They have not refunded my money or returned any of my messages thus far. I am now taking legal action through the bank. Don't use this crappy company!!! read more