I am extremely disappointed with the service we received today (12/12 around 2:00 PM). We came in to purchase a small floral arrangement for my father's birthday. He is laid to rest in a mausoleum at the nearby cemetery, so this was already an emotional visit for us. The woman working had an incredibly rude and dismissive attitude. Instead of offering help or ideas, she abruptly told us that we needed to "know what we want." We were taken aback by her tone and explained that we were hoping for guidance. After all, she is the flower expert. Rather than assisting, she continued to be curt and unhelpful. What made this especially upsetting is that we have shopped here before and always received kind, thoughtful service. Today was the complete opposite. There was no empathy, no professionalism, and no attempt to help customers who were simply trying to honor a deceased loved one. We ultimately left without flowers and with a very bad taste in our mouths. Someone with this level of poor manners and lack of compassion should not be interacting with customers, especially in a business that serves people during emotional moments. This experience was unacceptable and deeply disappointing. read more

Exactly! AMAZING just what it states above. I'm from California and wanted to send flowers in Queens and I was amazed by Brianna in how thoughtful and respectful she was when I did not know if they where able to provide me service. Flowers by Peter was able to come through for me and the flowers delivered. To be honest I was not sure how they would be and a little nervous. But when I saw the flowers, they looked beautiful AMAZING! THANK YOU GUYS. Tom read more

DO NOT BUY FROM HERE My boyfriends mom just had surgery and was experiencing a lot of pain. I wanted to buy her flowers from a local florist to cheer her up. Ordering on the site was easy, loved how they had next day delivery, and the bouquets were separated by occasions so I found a nice "Get Well Soon" bouquet that I thought she would like very quickly. Next day I wake up to my boyfriends mom sending me a pic of the bouquet saying thank you, but it looks NOTHING like the picture on the website. I told myself to calm down and maybe it just needed to bloom. Did NOT BLOOM and just DIED after a week. So basically I paid $90 for a bouquet that was CLOSED and they threw in RANDOM FLOWERS to their liking that looks NOTHING like what was advertised. Thanks a lot Peter. read more

Flowers By Peter - Nurseries & Gardening Near Me - Flushing, New York

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We picked up some beautiful flowers to take for a Labor Day reunion. Transaction was easy and there are plenty of options. Not only did my friend and I pick up a beautiful bouquet. But the staff went above and beyond. It turns out my car battery died when we got back to the car. We're so very grateful staff helped give us a boost and the car was good to go. From beautiful flower selections to great customer service, you can't go wrong. read more

I've been going to Flowers By Peter for a number of years to buy Christmas Trees as well as wreaths for my parents' gravesite. I have never had a bad experience with them. They always sell quality products. Matthew and his staff are always helpful, friendly, and great to deal with. I highly recommend Flowers By Peter. read more

Hi, My family has been using Flowers By Peter for as long as I know. I recently had to order arrangements for a funeral. Matt made the whole process simple and easy in this difficult time of grief. The flowers are always so fresh and the arrangements were absolutely breathtaking. I highly recommend Using them as you will never be disappointed!!! read more

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Very helpful and kind, knows how to treat customers correctly! Was trying to get a plant for my mom and my room read more

Ordered 2 arrangements and a dozen white roses for my Aunts wake!! They were absolutely beautiful. It was such a pleasure dealing with them! Highly recommend!! read more

Proprietors, Matthew and Michelle, were friendly and caring on my saddest day, the anniversary of my son's death. I called to order flowers for his gravesite, and they offered to deliver them. I was not aware florists provided this service and was so grateful they did. While I was at the cemetery, I was surprised when Flowers by Peter, arrived with the beautiful spray of flowers, fall plantings and pumpkins. I had just called a couple of hours earlier. The gentlemen were kind and courteous, and they cleaned up the area before creating a tasteful fall arrangement. Going forward I will call on FBP for all occasions, and would highly recommend them. read more

Flowers By Peter - Nurseries & Gardening Near Me - Flushing, New York

Customer service was top-notch. The arrangement we wanted wasn't available but I told them I was gonna trust their taste since this is their trade. And they did not disappoint! The flowers were abundant and when unfortunately our balloon popped during delivery (right by our door)... they returned shortly with a replacement balloon. If you're polite to the person on phone she's very friendly. Will definitely be ordering again. read more

We stopped at Flowers by Peter right outside of the Flushing Cemetery. They had a wide assortment of grave blankets and wreaths right outside. (The first florist we stopped at, didn't have any type of arrangements suitable for graves. They wouldn't be made until the next day). We picked out 2 regular sized grave blankets that were very nicely decorated (they also had extra long ones). Inside, the store was neatly organized with potted poinsettias and various floral arrangements and we heard the sounds of chirping birds, quite bucolic. read more

Great service, fast delivery! Definitely satisfied with the quality of service. Also flower is designed beautifully and delivered much faster than expected which is great! Thank you again! read more

I called this place up to ask about particular flowers. I spoke with Jessica who was very friendly and answered all my questions. So I decided to come here to meet with Matthew the owner and go over the list of flowers I wanted for my wedding not only is he knowledgeable about the flowers I wanted he even gave me advice about other flowers for my bridal party. Guys if need flowers come here I highly recommended... read more

Best flowers ever! Amazing service...flowers are super fresh and pretty... they do same day delivery and flowers are always well assorted and put together. Highly recommended... have used their service twice and both times I was impressed. read more

Flowers By Peter - Nurseries & Gardening Near Me - Flushing, New York

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Friends recently sent me an extensive bouquet of flowers. An amazing and beautiful assortment of colors were delivered. The flowers were the freshest I have ever received! Highly recommend this florist! read more

Flowers By Peter - Nurseries & Gardening Near Me - Flushing, New York

I am so grateful to them during this crazy time in the world! I live in California and wanted to get flowers sent in NY. Everywhere was closing or not delivering and they kindly took my order to get it to its destination. Thank you for being open and kind during such a hard time. I will definitely be using them again when I need to send flowers halfway across the state. read more

2 STARS: -overpriced -poor customer service -sad options (not colorful enough/nor a variety of flowers) Just came to this shop on Mother's Day and I will say that the environment is very meh here. When I came in, no one greeted me nor did anyone offer to help me. I say this because they seemed to be friendly and helpful to everyone else that came in after me. This shop has many options available (all seem to be the same type of flowers placed differently) but expect to pay a lot of money for the really nice flowers. I do feel that they're overpriced in comparison to other places so I would say shop around before deciding. I ended up buying the $20 flowers, when I went to the register the lady behind the counter was helping someone else and when she finished she says "who's next?". Umm hello, I'm standing here and the only one standing here. (This made me ultimately decide that I will never return to this place again). I don't expect exceptional customer service but fair and friendly customer service is warranted. I only bought the flowers from there because I was on a time crunch but best believe I will make a better decision in the future. Advice to management/owner - treat everyone equally. read more

Love this shop, it's wonderful staff and how they fulfilled my flower wishes for my wedding last minute! read more

Flowers By Peter - Beautiful Bouquet for my justice of the peace wedding! - Nurseries & Gardening Near Me - Flushing, New York

I have family in my st Mary cemetery, always stop in get flowers and Great bouquets. Staff is friendly & always helpful. They remind me if want A banner which they place on for no charge. read more

Exceptional customer service and always with a smile. You might go in with one idea but after speaking to Matthew, Michele or another of their staff members, you will come out with something you never imagined being so beautiful. They are caring and compassionate and it shows in their work. read more

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Came here to get a graduation bouquet last year. Worst idea ever. The bouquet I purchased looked like ones you'd present to a mourning family or grieving widow at a funeral. This florist is tailored to memorial arrangements, not for gift giving by any means. In hindsight, I should have assumed so as they are situated across a cemetery. But with a name like "Flowers byPeter" with a greenhouse at the ready, I'd assume better quality and variety to be had. Also, their prices are ridiculous. Better off going to the florist on Utopia and Northern Boulevard for a better deal. read more

Bought floweres for my girlfriend, and had them delivered. They were some beauties I must say. The service was excellent and courteous. I had asked them if they could deliver as soon as possible. The staff here was great they delivered the floweres with about an hours time. I called them right away to thank them. Wish we had more business with customer service like this. Thanks read more

Such a lovely arrangement of flowers. Placed the order yesterday afternoon and flowers were received by my Mother today with complimentary delivery. So great!!! She was very happy with them. Thank you for making my mom's day so special! read more

Flowers By Peter - Mother's Day Tulip arrangement. - Nurseries & Gardening Near Me - Flushing, New York

Wonderful selection of gorgeous flowers and plants. I always come back here I love the arrangements they make.

Every arrangement is fresh & beautiful... my go to florist! Courteous and helpful too

I want to thank you for the beautiful sympathy flower arrangement (the Halcyon Heart) you delivered to my cousin in Flushing today. I called from Montreal, Canada and spoke to Brianna on the phone; an hour later the flowers had arrived! Such quick, friendly and fantastic service! read more

When you are ordering special flowers for your father's grave every year from the same vendor, nothing is more uncomfortable than dealing with someone on the other end of the line who is just about business and nothing else. That is the impression I got from the store owner, Michelle, when I tried ordering an arrangement from her store, like I do every year. Yes, it was last minute, so maybe her explicit annoyance can be somewhat understood. However, when you are dealing with customers on a daily basis, much less those who live on the other side of the country and who have been relying on your services every year, a little more cordiality and professionalism goes a long way. To add to that, the store failed to take a picture of another cemetery arrangement from a couple of months ago that was ordered from them, as is requested every time I order. Essentially a customer is paying money (in this case over $70) for a product that he never sees or that bears evidence of being delivered. No apologies or opportunities to remedy the situation were offered from Michelle. It seems business is business for this florist and nothing else. And it looks like I will be taking my business elsewhere. read more

We have a long history with Flowers by Peter -- for the last 5 years, I have been the lucky recipient of many lovely and higher end arrangements on nearly all the special occasions. Recently, we had a disappointing experience and it is only because of Marie Lou that I will be continuing my business with Flowers by Peter and giving them a second chance. I understand that people are human and can make mistakes. I can absolutely state that the negative reviews are real experiences. However, Marie Lou's professionalism and empathy saved Flowers by Peter from receiving the 1 or 2 starts I was going to give. I was very polite but strong with Marie Lou, yet she listened to me and even made me feel better about my negative experience and treated me like I was a friend she was comforting. This was before she knew about how much money we spend at Flowers by Peter. Thank you, Marie Lou! xoxo read more

I stopped by Flowers By Peter when I was in NY last week and couldn't have been happier with the service and the arraingment I received. It was my sisiters graduation and I hadn't ordered any flowers so it was a super last minute deal, but they helped me out!! The arraingment itself was beautifuly done and pretty fair on the price. My sister ended up loving the flowers so I guess they speak for themselves. Next time I'm in the city and need some flowers I will definately be visiting Flowers By Peter!! read more

This was the first time I bought flowers, the lady who helped me was lovely and very helpful. She got me a bouquet in like 5 mins! Awesome and helpful! read more

The family who run this florist are extremely helpful to their customers near and far! Always pleasant to speak to and will help in any way they can. The flowers and arrangements are always beautiful. I have been a customer for 34 years. Beautiful flowers beautiful people! read more

A previous complaint listed this management as flowers by rude. Couldn't agree more. To be kind I will not name the person. She never admitted the arrangement she sent to a funeral home was not up to par. She wanted proof it was a sorry looking arrangement even though I told her two sisters had called to tell me how disappointing it was. I had been using this florist for over 30 years. If you all check other complaints you can see mine is not an isolated occurrence. No wonder she is getting nasty emails by her own admission! I would have apologized profusely and offered a refund. But alas it is obvious this person is not a professional and should not be handling one on one formal complaints. read more

Matthew and Michelle are the owners and I've been there several times. Two of the most important events of my life we came here. Not only are they the most compassionate people they make the most beautiful arrangements I ever seen. I'm truly grateful to them and Always trust you will be taken care of. Thank you read more

Flowers are fine, but i didn't appreciate being insulted and hung up on when the lady on the phone had trouble understanding what i wanted.

I ordered flowers for my mothers birthday. The flowers came on time. They were absolutely beautiful. The service I received in the store, was courteous, friendly, and very willing to hel. I also found there prices to be reasonable. I would very much reccomend them to you. Anne read more

Bad costumer service from a lady with a bad attitude and unprofessional, me and my husband ended up leaving and not buying what we had in mind. read more

My family and I met with Matthew on November 27, 2017 to arrange for flowers for our Mom's wake and funeral. We had looked at his floral book at the funeral home and found exactly what we wanted. We ordered a casket cover and 2 wreaths and we wanted them to match. We also wanted the flowers as shown as we wanted colorful and bright arrangements. Matthew assured us he would take care of everything. He showed us a wreath that was already made so we would have an idea of the actual size, and he changed the greens on the arrangements to better suit what we were looking for. I can't begin to express how happy we were with everything!!! The flowers were just gorgeous-and if you put them next to the picture in the book they would match perfectly!! It was a sad occasion but Matthew was very sweet and did a fantastic job!! read more

I recently sent a birthday arrangement to a friend. She said it was simply beautiful, and it made her day. Flowers by Peter delivered in a timely fashion, as per my request. A few weeks earlier, I, myself, was the lucky recipient of an arrangement by Flowers by Peter, and it is this experience that prompted me to use them. My arrangement was very full and colorful. In fact, I had remarked to my husband that this was the most lovely arrangement I had ever received. Flowers by Peter really puts a lot of care into what they do. I would use them again and again. Also, delivery is free. read more

I'd like to recommend this business in the strongest possible way. I just used them to provide flowers for my Fathers funeral. The flowers were extraordinary. They were appropriate for the occasion but far beyond anything I've ever seen in a funeral setting. We ordered three pieces and we had very specific requests. They managed to meet every requirement, stay in my price range and perfectly coordinate the three pieces to compliment each orher. Actually i was amazed at the number and variety of flowes provided given my budget. They brought beauty into a very sad room. read more

It was my worst decision ever purchasing flowers here. I am not the first customer that felt that way and I will not be the last. I truly feel that I was scammed. Instead of receiving the bouquet AS SHOWN, I was given $49.95 worth of flowers chosen by the shop. At no time prior to making my payment was I informed that I could be given "similar" flowers rather than the flowers that I had chosen. When I called to ask about the discrepancy, I was treated like a non-valued customer. I can only say that the staff is not professional rather impatient and did not make my experience a pleasant one. read more