What a beautiful job on the flowers I ordered for a friend. Wonderful communication, sent a photo…read moreonce the bouquet was finished. Went above & beyond on customer service will be back!

Based off my experience, they are disorganized and could use a better ordering system. They…read moreattempted to make this right but it was beyond infuriating. Editing due to owner response: 100% was this place as I have text messages from the number she responded with. I have zero interest in discussing this further.

Absolute stellar locally owned small business. Best around! Thee only choice for fresh, fast,…read moreFABULOUS floral arrangements. 10/10

I received a basket filled with all types of goodies from my girlfriend for me on the Passing of my…read moreSister. I was truly overwhelmed the thoughtfulness from her and for the Beauty of the Basketfilled with all mu favorite goodies Thank u so much Audrey and Thank you Buddy's for such a Creative Lovely Basket !!! LOVE LOVE LOVE IT

This order was for an arrangement of roses for our table at Dyrons Restaurant in Crestline Village…read more The owner of the Mountain Brook Flower Shop made an elegant arrangement for our table and it was a beautiful surprise for my bride. Thank you for your sense of style and the beautiful result of your floral arrangement. I will definitely be back!

I love Norton's Florist! I have used them for years and they are hands down the best local flower…read moredelivery service. Their flowers are always fresh and beautiful, and I have never had any issues with delivery. I have seen arrangements from other florist, and they are really a level above. Especially for how much you pay for an arrangement and delivery.

Norton's is a beautiful, local flower shop. They work hard and produce beautiful things right out…read moreof their downtown warehouse! I ordered online and scheduled my pick-up for about a week away. It was all ready when I got there! I ordered a larger arrangement and then two smaller "mystery" arrangements, which they made sure matched the larger one! I appreciate that attention to detail, as I was going to use them all for the same event. They have a cute little gift store, too. Some childrens toys, bottles of wine, cards, kitchy hand towels, candles. It's an awesome one-stop-shop for gifts. Everyone loves receiving flowers! I did think the website could have been a little bit easier to navigate, but it wasn't too bad. They also offer delivery which I believe is free of charge! The staff was very friendly when I picked up, and even helped me out to my car.

I can't say enough good things about this florist! I needed to get a bouquet for my granddaughter…read morewho was in a pageant. I wanted a colorful spring bouquet. When I called to place my order, they asked all the right questions: What was the occasion? What are her favorite colors/ what color scheme would you like? How old is she? What price range would you like to stay within? I asked for pink and purple flowers and told her what my granddaughter's dress looked like. I was blown away with how beautiful this bouquet was when I picked it up! And it smelled so good, too! I wanted it to be special for her because it was her first pageant. For $40 there were a dozen roses that were pink, purple and fuchsia. Also included were Gerbera daisies which were SOOOO BEAUTIFUL and in the same color scheme. They also made sure the bouquet wasn't too long since my granddaughter is only 8-years-old. This way, the flowers didn't overwhelm her since she's still so small. Can't say enough positive things about this experience and if I need flowers for any future occasions, I will use Hoover Florist!

Happy Birthday to me!! My sister ordered a Christmas mailbox topper. I think the plan was to pick…read moreit up, but there was a car wreck and she lives out of town and thing started to go sideways, especially the surprise component. She worked with the staff at Hoover Florist and someone came and installed the mailbox topper the evening of my birthday! What a delightful surprise! Also, it's gorgeous! Thanks to the staff at Hoover Florist for the beautifully crafted topper, and the above and beyond delivery! Thanks also to the staff for being so kind to my sister when she had a really rough day!

My wife purchased a pusher amethyst plant for our sister n law. I went by to pick it up. I was…read moregreeted by a really nice man. Charles! He was helpful and then some! Great attitude and wished me a blessed day. If every business had a Charles, our world would be a better place. Charlie and Becky Murphy

I just wanted to let y'all know that my plant from here is thriving and doing well. Love this…read morenursery. Staff was friendly and not pushy. They greet you and direct you and go on to tending to the lavish supply of many outdoor and indoor plants. My friends helped me pick this out. I forgot the name but she is doing well and requires minimal attention just water once a week and a sunny place in my house. Prices are a bit more here but quality and longevity of plants last. I'll be back soon to get some more. Store itself is just heavenly and tranquil. I wish I had more of green thon to do some outdoor stuff. But indoor plants really zen out a home if you get the right ones.

Their arrangements are SO too notch. They called my…read morerecipient to verify MY order. Great work, horrible customer service. literally threw away $200 on their behalf......if you like spontaneity and romance

The employees here are so cheerful and welcoming! I had a very odd request and they were so…read morehelpful! If there were more stars to give in this review I would give them! Thank you Wild Things for helping me! You are all awesome! I will definitely use this shop again and again and again.

My wife was delighted with the flower arrangement that I ordered from Kay's for her birthday. The…read moreflowers were fresh and beautiful. Thanks!

Called Kay's and asked for a dozen roses. Me being a simple "man" I am thinking of a bunch of…read moreroses in a vase and nothing more. They added so much more. The process was simple and they handled the delivery with ease. I will be using them again.

Horrible experience. I respectfully must say I would NEVER use this florist again. I ordered…read moreflowers for a funeral. I ordered them 2 days in advance and spent a significant amount of money ($150). If I could attach a picture of the standing spray they sent on my behalf I would.... It was horrible. It literally had 10 carnations a lot of half brown greenery, and a few stems of snapdragons that were wilted and literally leaning sideways. Not to even mention, they did not arrive to the funeral home until after the funeral was over. WORST experience EVER! Beware!!

It was a pleasure working with Greg. I knew I didn't want flowers delivered in a box un-arranged…read more Greg went above and beyond assisting me with my not so traditional order. The arrangement sent to my dear friend for her birthday was absolutely gorgeous and she loved it!

After giving Bloom and Petal a second chance, we are now done with them. On Valentine's Day, my…read moreroses were over opened and one of them was broken and held together with a wire. The owner messaged me and assured me they don't put wires in their flowers. He sent over a new arrangement with fresh flowers. The arrangement I received Monday for our 35 anniversary was even worse! It was an almost $400.00 arrangement and it was dead by Tuesday. I took it apart to try and salvage some of the flowers; only to discover that two of the orchids were just the bloom wired to a florist pick. Not in water! I certainly don't need to hear from the owner.

We live in TN and wanted to send a beautiful plant to some dear friends in Birmingham Thanking them…read morefor a blessing the gave to us. We searched the florists and choose Bloom and Petal, for their prices, location, and the looks of the images of their offerings. We called shortly after they opened and the lady was very friendly and most courteous with taking our order. She said it could be delivered today and that was awesome. We chose the 8" Peace Lily. Just before noon we received picture from our friends. It was stunning! Absolutely a perfect plant with 8 blooms. Thank you Bloom and Petal Sincerely, Kim and Peggy Atoka, TN