I went here with my mom and my grandma this week to order a casket arrangement for my grandpa. We…read morehad been to a different florist in Douglas the day before, and our experiences at each were like night and day. The women who helped us at Thomas Flowers spent time talking to us, showed us a book with photographs of arrangements (all of which had a price sticker right on the photo), and made sure to tell us each arrangement was modifiable to fit our preferences and budget. My grandpa was to be buried on his and my grandma's (many year) wedding anniversary. The person who helped us choose an arrangement went out of her way to give my grandma a "happy anniversary" card to fill out, and attached it to a single rose that was placed in my grandpa's hands in the casket. They also included boutonnieres for the pallbearers and pastors. I called literally the morning of the funeral and asked if I could purchase three more boutonnieres because we had last-minute backup pallbearers, and they wouldn't even let me pay for them or pick them up; they had them delivered, free of charge, to the funeral home for transport with my grandpa. I have literally no experience prior to this past week with florists or funeral homes or casket arrangements, but at such a painful time, Thomas Flowers really showed compassion and respect for my family. Thank you.

One of our family members passed away in Douglas she was 93. We live in Florida and needed to turn…read morean arrangement in 1 day notice. Thanks to google I found Thomas Flowers. I literally called this florist at 4:50 the day before the funeral. I had zero hope that I was going to get anything this nice delivered to the church the next day. I asked for them to send me a picture just so I could tell my mother-in-law which floral arrangement was ours and I was blown away. They sent me this picture at 8pm the same night I ordered!! They stayed after to make this arrangement up so it could be delivered in time the next morning. I'm just blown away! Don't hesitate to order from this shop. They are amazing!

I never write these, however this florist was so helpful I wanted everyone to know. I called to…read moreorder balloons for my 18 year old daughters birthday. She is in college at ABAC. Not only did they do an AWESOME job on the balloons they helped me order a cake and EVEN picked it up and delivered it to her with the balloons. This made her birthday very exciting since this is her first Birthday to not be home. They also delivered the cake and balloons at the exact time they told me they would. I will be using this florist again. The order was perfect.!!!! Thank You City Florist.

I was very pleased with the results and time of the service , my good friend was extremely…read moreimpressed by the arrangement

Beautiful floral arrangements prepared at this shop!! Kara was phenomenal and designed the perfect…read morearrangements for my daughter's wedding. She also coordinated the wedding. She was professional and kind.

I ordered flowers for a birthday delivery and - when the recipient was out of town- the flower…read moregallery offered delivery after the recipient's return. I'm so thrilled with the customer service!!! And the bouquet is beautiful!

The selection for funeral plant baskets was limited but ones available were beautiful. I would have…read moreliked to have had the opportunity to include an angel keepsake but wasn't offered. Price was spendy but worth it. My Sister absolutely loved it so no need for more to be said.

The owner Kathleen is the best person ever. I recommend this florist to anyone and spoke to her and…read moreshe is the real deal. If anyone needs flowers in this area I would get them from her again!!! Kathleen like I told you your customer service skills there are no words for what you did to help me. Thank you from the bottom of my heart. The flowers were beautiful for what I paid for them.

KATHLEEN IS AWESOME! She was super attentive and kept updated from the moment she got my order. I…read morelive in Las Vegas and needed a florist local to Lake Park to handle an arrangement to send my mom for Mother's Day. She sent me photos ahead of delivery to confirm that the design was what I wanted due to being out of a few flower selections (completely understandable, this is a very busy time for any flower shop) and she did an amazing job with it. My mom loved them and was super excited to receive something from me while being so far from her. I highly recommend Kathleen and her shop! Top tier arrangements and service!

I hope y'all fired Kalee the driver. She delivered my arrangement and it was completely broken, no…read morewater in the vase, smashed bowed and she was seen sitting in her car snorting some white powdery substance off a CD case. I hope she gets the help she needs in rehab. As for my flowers I am so disheartened it was for my mothers 85th birthday, she has cancer and we think this may be her last. Please hire better people this is so sad.

They made a beautiful basket with flowers and plants and provided excellent service. Great…read morearrangement for my best friend's funeral.