This by far has been the worst experience. First, I live in Richmond VA. I placed an order online this morning at 9:48am. After the order was placed I received a confirmation email detailing the product and recipient. I just decided to call and spoke with a lady that stated they didn't have the product to deliver. It's 3:00 pm and no one thought to call me, text me, email me etc when the order was placed at 9:48am. The lady also went on to say she had both numbers to contact me and my email address. She also stated that the website shouldn't be up and they only take orders over the phone. HMMM! This puzzles me because I was able to google local florist that deliver in the Douglas GA area and their website was the FIRST one to pop up. Not only did it pop up but it allowed me to place an online order. I'm not sure what kind of business this is but I'm very unhappy. Now because of cut off times in these areas my recipient won't be able to receive her special gift. My family lives in Douglas Ga and I will tell everyone that I know there not to do any business with this company. Their Customer Service and Communication ranks a ZERO! read more