Words cannot begin to describe the thanks and appreciation to Jill's flower shop in Charlton mass…read morefor their endless efforts and dedication to be there for my family at this sad time. This was the absolute most amazing arrangement I have ever seen. From my family to yours, thanks again Tom H.

Ordered a "Bright Puppy Arrangement" (order #R147015771) for delivery on a specific date -- August…read more22 -- to a friend recovering from knee surgery. The flowers were not delivered that day, and I received zero proactive communication from the shop about the delay. I had to call and email repeatedly over several days just to find out what was happening, and even had to call my friend to ask if the flowers had shown up, which ruined the surprise entirely. The shop's only explanation was that "a few deliveries came back to the store" because people weren't home -- but my friend confirmed she was home all day and in the same spot the whole time. The flowers were finally redelivered on August 25, three days late, and by then the arrangement showed clear signs of age (fully open, flattened rose petals) -- it appeared to be the same arrangement that had been sitting since Saturday rather than a fresh one. I tipped the driver $10 in good faith at checkout, which in hindsight I regret given how this played out. The flowers themselves may have been fine originally, but the lack of communication and failure to honor the delivery date turned what should have been a thoughtful gift into a stressful, drawn-out ordeal. I would not recommend this shop for any time-sensitive order.

I called a few days prior to Mother's Day for a last minute order & Sue was sweet enough to squeeze…read moreme in. What first caught my eye were the fair prices; unlike other places that were charging an arm & a leg. However, it's not like anyone could tell because the flowers were absolutely beautiful & lavish!!! I asked Sue if she had any other arrangements I could purchase & she led me to a refrigerated room with more stunning options. I picked up another arrangement, & brought my boyfriend here a few hours later so he could buy 2 more sets for his friend's mothers'. Sue even made sure the flowers were up to par by replacing some roses with fresher ones. She was so patient & accommodating! I'm glad I found a high quality florist shop within a ten minute drive away. Needless to say, this is my new go to!

I contacted Creative Florist in May to arrange funeral service flowers. I called the store as I had…read moresome questions- the person I spoke with was helpful and professional and after answering my questions I let her know that I would be submitting my order through their online form. I then purchased a floral bouquet and an urn adornment totaling $297.50 to be delivered 6 days later. I received an email with my order confirmation and an email confirming delivery 4 days later. The day of the service we arrived to find no flowers. The funeral home director promptly called Creative Florist who said they had no record of our order. I showed the funeral home director my order confirmation and delivery confirmation and he communicated the details of our order to Creative Florist. They then put together a floral arrangement and a wreath (not an urn adornment) and managed delivery about halfway through calling hours. While the flowers we received were nice and we appreciated their quick response, they were not of the quality I'd paid for. I emailed Creative Florist a few days later to ask about the miscommunication and for a refund of the cost difference between the flowers I'd ordered and what was delivered. I received a quick response from Sue saying the flowers actually had been delivered and the confusion was due to the way I filled out the order form. She apologized and said she would be back in touch the following day. In receiving that message we reached back out to the funeral home director who insisted that no flowers were ever delivered. Since then I have contacted Sue 3 times and have heard nothing. I was patient as I know May and June are very busy times for florists but it has been two months without response or resolution. I want to reiterate that I appreciate how quickly Creative Florist was able to get floral arrangements to our service. The reason for this review is not because of a mistake but because of the lack of response and accountability since.

Mother of 11th grader: What kind of flowers does Mandah want?…read more 11th grader: dunno...all she said was she wanted a wrist thing... Mother of 11th grader: Well..what color is her gown?? 11th grader: *looks at florist* What colors you got? Mother of 11th grader: *rolls eyes* Thank GOD for the assistant that helped this poor mother of this sad child!! No matter what the problem was (read above) Millbury FLorist always came through and never waivered or sighed a heavy sigh with all our business we had done and will do there. I love poking in this shop. So many things to look at, to touch, to smell and to desire. So many things so little money. But they always came through with all my son's proms, anniversaries, birthdays, funerals....you name it.

I wish I could post the picture of the flowers my mother received for Mother's Day. $50 PLUS $20…read morefor delivery when my parents live 5 minutes from the florists' shop. I try to do the right thing during this time and support a local business and I am sorely disappointed. They should be ashamed.

Best flowers around. Will never buy from 800-FLOWERS again!…read more They listen to what you want, and take the time to get it perfect!

The shop was clean and smelled amazing and they played soft music which made the whole experience…read morebetter

Called to have some Spring flowers sent to my family in Worcester. The man I spoke with on the…read morephone listened to what I wanted and really delivered. I asked for a simple Spring arrangement with pinks, whites, greens. I specified some of the flowers I liked and what ones I didn't. I am so pleased with what they put together! I asked if they would text me a photo before they delivered and that was no problem. Happy to order from Bloomers again, I recommend calling if from out of town and expressing what you are looking for, they seem to nail it! Note: Not long after I received the text from Bloomers with the finished product, I received another happy text from my family once delivered. They loved them! Thanks Bloomers!

I asked for flowers that last long and they recommended some with thicker petals it really made a…read moredifference

I ordered online. They delivered three hours later! Great service! Fresh product!! I could go on…read moreand on, these people are the best! My wife loved the flowers and the treats they sent. Great concept. They are the standard Thanks

Called for a very last-minute floral delivery and they, well, they delivered. I gave a few…read moreparameters and my credit card and, in less than 90 minutes, my hospitalized aunt received the MOST beautiful arrangement. Thank you, Petal and Crumb!

My mom was in medical rehab and her coworkers sent her this bouquet called "Garden of Grandeur". I…read morehave to say, this is the most stunning bouquet I have seen in real life. It truly is gorgeous! So much so, that visitors, doctors, and nurses alike were stopping in to see the bouquet and take pictures and videos of it. What an excellent job done by the florists at this shop! It has made my mom incredibly cheerful and has brought smiles to so many here at the rehab! Well Done!!!!!

Don't go here. Paid $48 for a bouquet, all the full size + bud roses got moldy, shriveled up and…read morebrown and had to be thrown away within a day, leaving a very sparse and ugly bouquet. For $48. Totally overpriced, not worth the money. Very poor quality. Won't ever return.

Brenda went above and beyond with the arrangements for the wake we attended. She took extra care…read morewith the choice of flowers, the custom-made sympathy banner and every little detail. The flowers were fresh and just beautiful. Thank you again for everything!

This was my first time ordering from Sunnyside Gardens, one of two florists listed on the website…read moreof the funeral home handling a family member's out of town funeral. I started to place the order on line, but had a question about delivery time and didn't want to complete the order until I got an answer, so I called. No one answered, and I realized it was just after 2pm closing time on a Saturday. I was disappointed because I wanted to get the order placed, and I'd have to wait until Monday when they reopened. A few minutes later, my phone rang. It was the owner (I think), who'd seen the missed call and called me back. I really apppreciated that she took the time to do this. She answered my question, and I placed the order. At the funeral, I saw that the arrangement was really beautiful, and the message on the card had been hand written. I would recommend Sunnyside Gardens.