It just keeps getting better and better. Even more doctors are spending a day or two at an office…read morethey opened in this complex. It is clean, it is convenient and there is plenty of parking. As opposed to going to North Austin and fighting traffic, this is a dream come true. Note that these are independent offices located in a complex, rather than a clinic. Further expansion appears to be in the works.

I would personally like to make a recommendation for Dr. Michelle Gooch. She was really…read moreinformative, experienced, and took a lot of the anxiety out of this type of visit. If you are looking for a new gynecologist, definitely schedule an appointment with her.

Dr. Michel Rie, my Family Physician at One Medical, is first-rate! He has all the qualities you…read morehope to find in a physician--compassion, experienced medical care, excellent training and judgment; and he also manages to be efficient and on-time! I've had excellent experiences with other One Medical physicians and nurse practitioners as well. The medical office is new and well-appointed--albeit with fake plastic plants; I appreciate the on-site laboratory & phlebotomist and x-ray availability as well. The overall corporate influence on office decor is off-putting; I miss the personal touches--no Medical diplomas, nor favorite art work in physician's offices--which I find dystopian. One Medical is owned by Amazon; I hope they don't mess it up. The corporate influences are invasive: "membership" costs $100 for Amazon Prime customers--apparently $200 without Prime membership; with neither, you can still be seen, but forfeit complete access to the "patient portal," and don't have access to after-hours medical phone advice. A few months ago, I missed an appointment, because I was notified of an appointment "with Michael." I didn't remember any such appointment! I failed to understand they were referring to my physician, Dr. Rie. Apparently, they've started using doctor's first names, "so that patients will be more accepting" of nurse practitioners and/or physician assistants. I'm writing as a retired Family Practice doctor. I find this insulting to physicians--I have worked with a number of nurse practitioners and physician assistants; I appreciate and respect their skills; it wasn't necessary in any of the several practices where I've worked to dispense with the traditional title of "Doctor" for physicians, in order to elevate other professionals' status. Any physician who has completed four years of medical school and a minimum of three years of internship and residency training; a minimum of seven years of medical training in all, has earned the right to be addressed as "doctor." I have not thought any less of the nurse practitioners or physician assistants I've worked with; they play a legitimate role, worthy of respect. I do think less of Amazon's management and decision-making though; I've never found insulting professionals to be a winning strategy. Regardless, it is unnecessary to downgrade the traditional manner of using the title "Doctor,"--a matter of respect--in order to artificially upgrade the value of other medical professionals. I would think it is an insult to them as well--their performance speaks for itself. I've been pleased with the care I've received from One Medical nurse practitioners. Perhaps, rather, they deserve their own titles? I think the military could offer insight into that. Everyone has a title, from "Private" to "First Classman" on up....

I recently started using them and I am impressed how fast they are with filling prescriptions,…read moregetting appts, and the staff. The location is only 3 minutes from my house too and lots of parking. They do have a portal that links with your Amazon for apx 60 to 70 a year. I don't like that feature. Linking to Amazon may be the future for prescriptions but so far they use my pharmacy and they are fast. You don't have to use the portal but you do go through a phone tree but it's easy. And I've never waited more than 5 minutes to get a person. I'll check back in a year to say how it's going.

ARC has always done a great job for me in my general medical needs. The staff is helpful in…read morecheck-ins and have even stepped up to the plate in minor medical emergencies where I really needed to be worked in. I appreciate having a great business like this to work with for my medical needs and the needs of my family.

In and out pronto to! Great doctor and actually seen early. Perfect podiatry care! This location is…read morevery convenient to us and everyone knows our name. :-)

Always correct and always ahead of the curve. I couldn't ask for better!…read moreGreat communication and follow up!

A few years ago, I was unhappy with the company that I was dealing with for replacement supplies…read morefor my bipap plus they were not local so my friend Larry E. suggested Monitor Medical and only had songs of praises for the company and they were here in Austin, TX. When I gave them a call, I was told that I would have to do a sleep study before they could be of service to me. I was not interested in going to a sleep study center to do a sleep study so I put it on the back burner. Last year, my PCP strongly suggested that I do a sleep study because my sleep apnea was not getting any better. I learned that after Covid, a sleep study could be done from the comfort of my own home. Unfortunately, the sleep study outfit that I chose turned out to be a bit unsatisfactory but in the end, Monitor Medical was very useful in getting the approval for my new cpap. Last week, I went to Monitor Medical here in Austin and Tobie Galban, CMA was great with helping me setup my new cpap and now I can join Larry's choir and sing only songs of praises for Monitor Medical.

My mother was brought to the ER after suffering from severe diarrhea for two weeks. At the time of…read moreadmission, she was extremely weak and unable to retain any liquids. Despite her visible dehydration and the difficulty staff had establishing an IV, she remained in the ER for approximately four hours without receiving any IV fluids. Before being discharged, she suffered a physical setback, yet she was still sent home. The following day, we were notified that she tested positive for C. diff. It is deeply concerning that a patient in her condition, with what turned out to be a serious infection, was brushed off and discharged while still thirsty and weak. We now have to wait several days to see her primary care physician for follow-up care that should have been initiated or supported by the emergency team. I am disappointed by the lack of effort and the dismissive attitude we encountered during this visit. I would appreciate a review of her case and an explanation as to why standard interventions, such as administering saline fluids, were not provided given her symptoms. We can do better for all patients.

Oh my gosh. I need more than 85 characters to describe what an awful experience my friend stay has…read morebeen at St. David's South. She was left hours upon hours laying in her urine and fecal matter. Over her 13 day stay she has developed major breakdown of her skin on her buttocks and vaginal area. She is as red as can be and has developed a horrendous yeast rash, and is in a lot of pain when you clean her. Hardly saw the nurses at all. When she called for someone to come clean her it took them many hours to show up... up to 6 hours at times. I could go off about many other things about her time here but I am running out of characters. So incredibly outraged! When I spoke up about the care, only excuses were made and no accountability was taken. Still she sat hours upon hours in her own feces after I spoke up and advocated for her. Unacceptable!!!

Horrible - won't be coming back…read more Took me two hours the day before to get appointment after 4 phone calls. Nurse triage called and scheduled appointment. I came 9 min late and apparently I broke their 10 min policy that they never told me about. They said it takes 10 min to fill out forms which took me 3 min. I counted. And they would t budge. So it's ok to have me wait several hours but I make them wait 9 min and their next availability is a few weeks from now. Right?! And on top of that, my PCP is just leaving the place. And they didn't tell me - no phone calls. Apparently I got something in the mail that they supposedly sent. Nobody should come here.

Finding a good PCP in Austin can be challenging. Many doctors I've tried here either take an overly…read moreholistic approach (avoiding modern medicine), or quickly go to prescribing medication without exploring other options. I found Dr. Mike Sellechio who was able to see me the next day. He was attentive, easygoing, and truly listened to my concerns. He took the time to identify the root cause of my medical issues rather than offering a quick fix, making me feel valued as a patient. The office was clean and modern, and the staff was efficient. You can check in online and complete your medical forms in advance.

I had a very disappointing experience at Baylor Scott & White Medical Center's Emergency Room. My…read moredaughter was crying in severe pain from what appeared to be a migraine or severe headache, and before deciding whether to check her in, I simply wanted to ask if the hospital had the appropriate equipment and specialists to treat her condition. If not, I was prepared to take her elsewhere. Unfortunately, the receptionist, Jessica, was on her phone when I approached. When I asked my questions, she was rude, dismissive, and spoke in a condescending tone. Rather than showing empathy or helping us understand our options, she responded, "This is an emergency room hospital," in a way that made it clear she didn't want to be bothered. As a parent with a child in tears and obvious pain, compassion and professionalism matter. Instead, I left feeling like my daughter would not receive the care or attention she needed. Because of that interaction alone, I made the decision to drive 40 minutes from Kyle to Dell Children's Medical Center in Austin. The difference in care was night and day. From the moment we arrived at Dell Children's, the staff was compassionate, attentive, and made us feel like my daughter's well-being truly mattered. I understand working in an emergency department is stressful, but there is never an excuse for treating worried parents and children with such a lack of empathy. First impressions matter, especially in healthcare. I sincerely hope Baylor Scott & White addresses this, because no family should feel discouraged from seeking care due to the attitude of the person greeting them.

Had a couple of health issues this past year and BSW Buda ER was top notch in getting me treated…read morequickly. The receptionists are a bit slow to process things sometimes and it can come off as cold. But the nurses and doctors really do go above and beyond here to treat you. I was given IV fluids quickly for nausea and dehydration. While on my second visit they didn't seem to find anything concerning i wish they would have given some pills to take home vs waiting for the pharmacy to open at 8am to get them. Otherwise all good and recommend if you need quick treatment.

Nothing is more important to me than being seen quickly when someone I love is suffering. Recently…read moreit was my turn to be in the health crisis. When the ambulance asked where I wanted to go, i knew from previous experience that Ascension Seton was the only place I wanted to go. Fortunately the emergency was an IV and antibiotics so a quick turnaround but I felt well taken care of and was confident in the diagnosis due to the thorough testing and information.

I have been trying to get information about a charge for $43.50 (Laboratory) . I took my husband to…read moreER in Seton Southwest; he did not want to be treated without an idea of how much the visit would cost. After 20 minutes fighting to have a estimation, someone said the amount of $$ and he decided to leave without being treated. I have been trying to get information about this charge, but they don't keep record of me being authorized so they can talk to me; I work 8 to 5 ; I don't have him with me to authorize each time I call asking them to explain the charge for a "ghost service". Just be careful driving by 1826. You might get a bill! Thankful for the person who gave us a figure.

They have caring staff and several lab services offered in the same building, as well as some…read morespecialized services.

Terrible experience! Called to get a Referral, they said it may take between 24-72 hours. Called 24…read morehours later to check on the referral only to be told they couldn't work on it because they needed the name of the Dr. before they could proceed. Called 24 hours later with the name of the Dr. only to be told they're "working" on it but now i was told it was gonna take up to 10 days. The communication is terrible and someone may tell you something one day and someone else is gonna tell you something completely different the next day. I wish these things could be said the first time instead of having to call 3 different days to get 3 different answers. The communication is terrible and seems like they don't know what they're doing. I wouldn't have an issue if these things were told in the first call i made. Ive been needing PT and its been beyond a hassle to get a referral after they recommended someone. I had a good experience in my first visit but this just voids that good visit. If you decide to go with them, make sure to ask every question and find out everything before hand so there's no surprised later.