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Flow Rentals

5.0 (1 review)
Closed • 9:00 am - 5:00 pm

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2 years ago

Had a great experience with Flow Rental. Christian is very Professtional,Reliable he exceeded my expectation. Will be contacting him soon.

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Alamo Rent A Car

Alamo Rent A Car

4.7(3 reviews)
5.5 km

We had a death in the family so we had to immediately fly from Phoenix, AZ to the Richmond…read more(Virginia) airport. We spent the night packing and making arrangements so we only had two hours of sleep that night. After traveling all day we arrived at the Richmond Airport around 11:00 PM. When I went to Budget to get our car, I was told it would be two hours before they had a car ready for us. The agent told us they had a car for us, but for some reason we would have to wait two hours and he would call our name when our car was ready. There were about 75 people all waiting for their Budget rental cars standing around the Budget counter. While I was at the counter, another customer asked if they had called his name. The agent's response was that he had not called anyone's name yet. So with only two hours of sleep in the last 36 hours, we were stuck waiting for our Budget rental car. We were seriously considering calling an Uber to drive us to our hotel which was 1.5 hours away. We had gone over to the Alamo counter, but they had a sign stating they were only taking customers with a current reservation. I had booked the Budget car through Costco and wanted them to know about the terrible position Budget had put us in. After calling Costco Travel, the agent cancelled our reservation with Budget and made one with Alamo. We went to the Alamo counter and spoke to the extremely friendly agent, I wish I could remember his name. He reminded me of Morgan Freeman! Twenty minutes later we were driving out of the airport in our Alamo rental car. I will never use Budget again. Costco and Alamo saved the day.

I rented from Alamo and it was probably the best car rental place I've been to. I've been to…read moreenterprise and hertz which are way more expensive than Alamo. Friendly staff too.

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Alamo Rent A Car
Alamo Rent A Car
Alamo Rent A Car

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Hertz Rent A Car - She tore up my contact because I complained about their dirty car!

Hertz Rent A Car

1.5(25 reviews)
5.2 km•Sauer's Gardens

This is a response to Mr. Gilbert. Since he wanted to post my picture and tell a bunch of lies…read more First off y'all were extremely aggressive and did absolutely have me bullied into a corner. I being the employee could only do what I was TOLD I could do by my bosses at the time. Yes, bosses there were 2. My big boss was a MALE and did get involved after the way you were treating me. I was there by myself that day and have restrictions on what I can do and can't. Which is why after you continued to be extremely rude and call me out of my name I let you speak directly to my STORE manager who was a FEMALE. Calling me a lier is DEFAMATION. I was scared because not only were you cussing at me but you were also videoing me and being aggressive! I really wanted you to post it but I guess you couldn't cuz it made YOU look bad. During my time there y'all were the WORST humans I had to deal with. Sometimes you can't get your way and bullying people won't do it for you. I hope you've learned to treat customer service representatives with respect. Have a life you deserve.

Hertz is the slowest least efficient car rental experience of all time. Go wait at one counter in…read moreone line then go to a different counter outside to wait in a second line to the get service from a slow apathetic employee. Saved like $10 cuz they had a deal but will never ever again cheap out to save a few bucks for such a horrible experience.

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Hertz Rent A Car - The line that hasn't moved in 15 minutes thanks to a terrible operation

The line that hasn't moved in 15 minutes thanks to a terrible operation

Hertz Rent A Car - The dirty car

The dirty car

Hertz Rent A Car

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Flow Rentals - carrental - Updated May 2026

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