Bought 4 accoustics from the Danbury store. Always in stock, in the box models (no showroom…read moremodels), never a problem. I'm looking online at the Danbury store's selection (in stock) of Martins and Taylor. 5 *****.

I wish I could give this a better review. I will start off…read moreby saying that Jake was an absolute rockstar and without him my wedding probably would've fallen apart, so I'm very thankful for him. But the reality of it was that we had paid for a rental package for my wedding that included a wireless handheld mic, a stand for the mic, 2-12 in speakers, stands for the speakers, and the necessary cords. The day of pickup (the day before the wedding-per the rental agreement) they helped put the items into my car and we drove home to set up for the wedding. When we get home and started setting everything up, we noticed they did not include the stands for the speakers, they gave us a body pack mic (which isn't what we paid for nor is it feasible for a wedding with speeches and a ceremony with multiple people speaking) and the mic didn't even work since the inside was corroded. After realizing we didn't have most of what we needed we called the store and luckily for us Jake answered. He came all the way to our home at 10pm with everything we were missing, including the correct mic and made sure everything worked properly before he left. I cannot begin to explain how grateful I am for him and what he did to correct the problem. Unfortunately, the day after the wedding and dropping off our rentals the person who assisted us had no interest in helping us bring the rentals back into the store. We had no idea where to leave them and they were clearly frustrated that we had asked for their help. My husband cannot lift anything due to doctor's orders so I needed help and to be met with the employee's frustration after everything we had dealt with this business was just so disheartening. Overall, I just wish there was some better communication throughout the store. Everything just felt disorganized and it was obvious from the beginning. As someone who also works in customer service, I hate to even leave this review but the amount of stress this caused us was overwhelming. But I do want to give another shoutout to Jake because he really made it happen for us, and I will always be so grateful for him.

Rick is a wonderful man, I've been utilizing his services since the early 00s, and will continue to…read moredo so! I've bought guitars, amps, gotten repairs done, you name it. Rick can do it all. And with a smile no less! He even recorded my high school band's EP with him, and I still get compliments on the quality of it 20 years later. Rick's prices are on point, and he offers quality product. Bring your music needs to him, and you will get the best of service. You will thank me down the road!

I did see some reviews about this place that made me nervous to buy a guitar here but I also saw…read moresome good ones and decided to try it out. I didn't mind so much getting a guitar that had minor issues, what I really hated was the attitude and unhinged behavior of the owner. It's a very "old-school" approach in the guitar and music world for older men to act belligerent, as if they are the only ones in the world with any common sense, when in truth they are simply the loudest and most arrogant. Times have changed and I hope the owner, instead of arguing with this review (which I imagine he will) goes to therapy and learns how to converse respectfully with others. Also the negative reviews where he says "you're referring to a different store " are BS, they are absolutely about this shop and he is trying to gaslight.

OK - so this review is only applicable for those who look for and buy serious electric guitar…read moreeffect pedals. AnalogMan hand builds and wires his own pedals using premium circuitry and parts. He also "mods" mainstream pedals (i.e. BOSS) to make them sound better and to make them more usable. His top of the line pedal, "The King of Tone" is so sought after that there is a two year waiting list to get one when you order one. If you don't want to wait for one you can occasionally find one on Ebay for two to three times the price. I have several pedals of his on my board and I use them all consistently. They are quiet, sound amazing, and built rock solid. Two years and waiting...

Absolutely amazing build quality and even better tone. Mike is a great guy with a lot of experience…read moreand his pedals are the best money can buy. He's literally a pedal genius.

I didn't know what to do with my flute that was not quite right. They gave me good and thoughtful…read moreand advice that helped me make the decision to forego fixing it and purchasing another one for the amount it would have cost to fix it. They were friendly and helpful.

A wonderful little shop that cares about music! Definitely a…read morehome-town vibe going on there. Excellent and knowledgeable staff!

This place is older than I am and I'm pretty old! Russ and Kenny are very knowledgeable. They…read moreoffer sales, service, and lessons.

Update from my November 12, 2025 review:…read more First, that Takamine is still my go-to guitar. But now, I have to extend kudos further for what they've done for my Eastman AR580-CE archtop. As my physical capabilities degrade (hey, I'm getting older...), I find it easier to play lighter gauge strings with lower action. So I tasked Hot Rod 6 strings with lowering the action and setting it up for 10s instead of 12s. The result is fantastic; it's replaced my Tele as my go-to jazz guitar. The price was right, the turnaround prompt, the in-store experience warm and friendly...what's not to like?

I had a great experience with Chris and crew. Very friendly and knowledgeable. They performed…read moreset-ups on a Gibson Les Paul and Taylor acoustic that needed a neck reset. I didn't realize how much an expert set-up improved the payability and sound. I am excited to play again! Highly recommend.

Pick up watch for my husband and they could not have been nice. Andy went above and beyond to make…read moresure that I received the watch on time, he even check with me to make sure that it arrived on time. I would definitely purchase from the again. Thank you Andy!

Very poor experience I went in here to sell a couple of rings and The guy looked at the rings for…read moretwo seconds and turned around and told me what they apparently were worth he said he will give me 100 for my 300$ ring and that my other ring which was white gold with small diamonds was worth 1$ and said they were not real diamonds and the ring was silver when I know it wasn't because I had the receipt for that ring so he proceeds to tell me that it's fake and turns around to grab a gem identifier and the gem pro was very clearly broken because it said it was three different types of materials and continued to change colors so he then tried to tell me that the ring was three different types of material lol and he grabs one of his 250.00 priced real diamond rings out of the draw to prove that mine wasn't real and it identified the diamond as a moissanite and he clearly had it labeled as a diamond and when I tried to negotiate the price of the 300$ ring he said that there's no point in negotiating that's his final price guys something is definitely fishy about this business do not buy from here and if you already have I would go to another jeweler to confirm the authenticity of your purchase

Brought my SG in and it was pretty beat up. I was given an estimate…read more My guitar was returned to me and as soon as I played, it felt like it used. And, the work done came in under estimate. I could not recommend these guys more highly!

Brought in a guitar to have serviced last week and picked it up today. John does great work and was…read morevery accommodating in answering my questions and being patient in explaining details. This was my first time using Mobile Guitars and will be back to drop off my other instruments to be fixed. Even got to buy a cool t-shirt to support and advertise the business.

This place in CT, is awesome. You never know who you will run in to music wise. My brother and I…read morecame here to get a bass and Ritchie Scarlett is the salesman, he is Ace Frehleys bass player. Also, this place is like a catalog with all guitars, right here. And, you can always talk and get a better price!!!!

Was a customer back in the 80s and 90s, sales and service were great. I'm gearing up again and will…read morebe checking them out soon and will report back!