Run-down, dirty, rude. That's all you need to know. Your best plan is to skip this place when…read moreconsidering any remodel.

At first I was incredibly pissed off at this company as one of their representatives were amazing…read morewhile we were getting ready to spend money with them, then after we spent our money we were like an island and he was no help. Fast forward months later I decided to call and speak to a manager to give one more chance vs. giving a negative review. The assistant manager immediately involved the manager. The were all in contact multiple times with us. They actually involved the cabinet representative and scheduled a trip to my home to go over my concerns. They are standing behind their product, well them and the cabinet manufacturer. Yes, there are a few things I believe I should have been refunded or gotten some kind of credit for, because due to misinformation, I am now out well over $500 that was unplanned. I believe some of that could have been handled way better, but overall am still pretty impressed with how it was handled. Would definitely recommend them and am absolutely considering them for when I start the remainder of our home remodel.

Bought a patio door from this place and used the owner's recommended contractor. This contractor…read morehung the door improperly (sticking terribly on the bottom upon opening and closing). Brought him back to fix it. Eventually he blamed the store for selling us a door which was the wrong size for the opening. I had to hire another contractor to reinstall. When I called the store's owner to enquirer about voiding any warranty on the door, he became angry and told me it had nothing to do with him. Wow. One of the worst experiences ever. As a female, it's always intimidating when a man gets angry, even if it's over the phone. Bottom line, this business and his recommended contractor failed to measure properly. I'm out over $1500 dollars to fix their mistakes. Upset doesn't begin to cover how we feel. Use them if you must. I never will again.

Right down the street from me, a one stop shop. This is a great resource for referrals of…read morereputable contractors and local handymen-types. I got the best roofer ever through them after the damage done to our gable from the ice storm. A nice showroom, things that aren't inside can be ordered. They are also a full service lumber yard, and have free local delivery, which we've taken advantage of quite often. And the order has always been correct--never pieces missing, and always delivered first thing in the a.m, sometimes before you're even awake! That's VITALLY important when you compare shop with places like Home Depot and Lowe's, who DO charge a delivery fee and keep you waiting around for a window of 8 am to 2 pm....when you want to get a project done, you want to get started!!!!

I wasnt going to post. However ive had few days to sit and process my experience. After seeing…read morereviews from the Dryridge location I can now understand why the Elizabethtown location is the way it is. My experience was with and the amount of disrespect he shows to everyone especially his female employee which I dont remember her name. However she was the most helpful lovely person ive ever dealt with and if she didnt know she was honest and called another employee to answer my question which was very helpful of her. This is where the man came in I believe his name was Joe or Jim I dont remember However this man made me feel incredibly stupid for asking questions im here to learn what the best route for my remodel would be. I dont need talked to like im an idiot and I certainly think its very unprofessional to talk to his employees the way he does and its not ok to call them idiots in front of customers! I dont know why anyone would want to deal with him and I certainly dont care of you were a department head at lowes. All in all horrible manners very disrespectful to everyone and employees honestly he could learn alot from the female who works there when it comes to patience, understanding, and the helpfulness she brings to the table. If we ever go back she will be the only one we speak with. I advise others if visiting this location to find her as well..

Very unstable person working here. Now he's accusing others of being arrested after he verbally…read moretaunted them. I would suggest you get your facts straight. We came in and were treated like dirt. Left. Shared our experience here so others could see what kind of service to expect. He said we were arrested No sir, we left. Now reporting your false statement to the BBB. You shouldn't be interacting with the public.

We were confirmed for a delivery this morning between 8am-12pm (delivery was set up 2 weeks ago)…read more We received a call last week to ensure we were still wanting the delivery. My husband called this morning after the 4 hour window and he was told by a young lady it was on the truck out for delivery. Never received any call stating they were running behind. At 3:30pm on the supposed day of delivery, I call and was told it was not being delivered today and all they had available was for an evening delivery the next day. The lack of communication for those responsible with contacting the customer is inexcusable. If you're not able to complete a job, let someone know and do the right thing. Lowes employees should have accountability with their jobs, not dropping the ball.

No customer service anywhere to be found. I walked through each isle looking for someone to help…read moreme with a question. No one! Plus. It was so hot in that store. Whats up with no air conditioning? Or turning the temp up so high to save money while the customer and few employees have to deal with that? This store has really gone down hill. Why? It use to be a nice store to shop at. Not now.

I have shopped here for decades, I love this business. Recently I needed some 2 inch round river…read morepebbles and some larger smooth rocks. Picked up what I needed in my kitty litter pails, they were weighed and my bill was $2.70. You need gravel, rocks of pretty much any kind, pavers, retaining wall stones, check out Bushelman Supply.

Cannot recommend this business enough. Fantastic stone products, great supply, great guidance on…read moreselecting the right product, fantastic customer service and excellent installation services. All this while desperately low on workers due to Covid and our wonderfully misguided government. They will find a way to get it done for you.

Called for a garage door issue on Tuesday. We had a broken spring and cars in the garage…read more Young man who answered the phone listed to my problem and said " the soonest we can get to you is Thursday or Friday. I explained this issue needed to be resolved ASAPractical, we really could not wait until the end of the week. His response was "OK", there was nothing open before then. So I reached out to another vendor for assistance. Seems their attitude was one of we don't need your business...

Just had garage door installed today. Brady showed up on time. The door looks great. Tressa was…read moregreat to work with as well.