Rats, lack of medical care, poor diets, unfiltered tap water, mold, and mixing bird species placed in the same cage and attacking other birds are just some of the things that bird owners should be aware of when thinking of placing their bird in this facility.
The intake room where the bird is kept in their cage for 3 to 6 months isn't bad. The problem is when the birds go outside. They throw the smaller birds together and put a dog tag with the bird's name and owner info on the outside of the cage. When there are 50 birds in one cage that all look alike, how do they know which bird is which? Disabled birds (missing a leg, for example) and birds deemed "no-flight" - different species that attacked or maimed other species of birds (that should never have been placed together in the first place) are kept in their small cage indoors indefinitely. For something that isn't the bird's fault. Ask how many birds die every month in their care.
Our bird was there outdoors for less than 3 months. He was attacked on more than 4 occasions by other species of birds that we advised them were aggressive. Every time, they pulled the birds out, but only after they attacked our bird and other birds. Our beautiful bird suffered a bite to his foot - more a permanent scar, and we had to notify them that his foot was bleeding for them to treat it. He suffered gashes to his head from attacks by other species of birds. Our concerns were ignored. Then our bird received a deep gash just above his eye, prone to a nasty infection that could get to his eye. Again, we advised them that his head had a deep gash and was bleeding. The owner stated it was nothing and refused to even put antibiotic on it. Then they tried to ban us from visiting him. Only after we sent a letter, listing in detail all the false promises that we were told during the initial visit and threatening legal action, did they tell us that his injury was treated. However, it was treated three days after the attack.
Two lies we were told during the initial visit were that a standard pellet diet would be provided, with seeds given as a treat only on Fridays. I observed and voiced concern that the diet given every day consisted mostly of seeds and macaroni. Every time I complained about the diet, they promised to change it. I even offered to buy the pellets, but the owner continued to blame the volunteers for the "mess-up."
We were also told that our bird would be placed in a new aviary cage with only birds of his own species. However, our bird, and only one other bird of the same species, were the only same species in a cage of approximately 27 birds.. Afterwards stressing to the owner that this is not what we were promised, they moved two more of the same species into the cage. Definitely not enough for the birds to create their own flock - which they need to protect themselves and live a happy life.
After the last attack, we became increasingly concerned for the health and welfare of our bird. We removed him from the sanctuary and brought him to the next appointment available with an aviary veterinarian four days later. Lab results taken revealed that our bird had very high bile acid results that were consistent with liver disease, which, if not recognized in time, can be fatal. It should be noted that diets composed of mainly seeds and peanuts are commonly associated with fatty liver disease in pet birds. One of the things I noticed were that they often provided peanuts to the birds to bring them up to the front of the cage as an attraction to the paying visitors m. Our bird's condition was the result of either his diet, unfiltered water, mold in the rocks below (where the bird scavenge for food), or rat feces, or a combination of all four. The vet wanted to put him in medication but I asked for a month to give him his normal pellets, which is the standard diet for our parrot species. The vet agreed, and exactly one month after bringing him home and reverting to his normal diet, our bird's blood results all came back normal.
Blood results don't lie. Please make an informed choice. read more