We worked with Jen who was great and then we sent him for the week long board and train with…read moreDeanna. She communicated wonderfully, sent us videos and pictures all the time. He is already doing amazing at just a little over 3 month old thanks to her. Their positive reinforcement approach really helps with his stubborn Chowski breed, as we want him to be confident and sweet. We can't wait to continue to work with her and eventually get him started on water sports they offer training for.

We are so incredibly grateful for Angelica! She is hands down the best trainer and dog therapist…read morewe've ever met. As seasoned dog owners, we've always been successful with our training methods--until now. Our current dog has different needs and Angelica helps us to understand them and build a deeper connection. Angelica has been unbelievably patient, not only with our dog but with us as well. She takes the time to teach us how to be successful just as much as she works directly with our fur-baby. She is also very encouraging and supportive of us. Thanks to her guidance, we continue to improve and learn every time we meet. We feel so grateful to have her in your corner in this journey. We can't recommend Angelica and her staff enough--they are truly one of a kind!

I sincerely wish I could leave a negative star rating because the grooming team at this location…read moregenuinely earned it. I have a 9-month-old Alaskan Malamute who HAD a gorgeous reddish-brown top coat with a full plumed tail. Her hair WAS long and thick and that tail was luscious. After a rushed - less than 3 hours - grooming experience, I now have a mostly cream-colored puppy with a ratty tail. Her coat is choppily cut and uneven all over which is frustrating since I SPECIFICALLY stated that I did not want her hair cut. I also SPECIFICALLY asked whether the FURminator product - that is advertised as one of their principal tools for de-shedding, - would cut her hair. The groomer assigned didn't know; which was concerning. Another groomer adamantly stated it would ONLY remove the loose hair. Her top coat was not loose hair. Red Flags: 1. There were only small crates and small dogs at this location but the site allowed me to book my puppy's appointment there. 2. The wide eyes and glancing back and forth at each other when they saw how big she is. 3. The groomer was flustered when she saw her and admitted to having difficulty handling her. 4. The groomer was unavailable to release the dog to me leaving that task to the receptionist. 5. Being required to pay before I am allowed to see or pick up my puppy. If this location is not accustomed to/staffed to handle large [breed] dogs - with or without double coats - that should have been clearly articulated when I was checking in. After paying for a bath and finishing spritz, she still stinks. As a consumer, I don't mind paying for services that I can not/don't have the expertise to provide for myself. This is not one of those service and I will be grooming her myself from now on. Why pay someone to do something that I can actually do - and do better - myself? I'm not angry, just disgusted with the glaring lack of knowledge care, and pride in the work. If there's no actual understanding of how to properly groom different coat types, no care in the tools selected/utilized, and no concern for customer outcomes then this is not a service the company should be offering. This is the second time I've attempted to utilize Petco's grooming services and have been left disappointed and waiting for her coat to grow back. There won't be a third time.

Since I reviewed PetSmart, I'll review Petco now. We have been going to Petco a lot. We always…read morepicked up Mocha Coconut's food here. If there is ever a problem or Mocha is being picky and doesn't like the food, it's very easy to return here. They are super friendly and remember you here and acknowledge your pet like family as well. I love visiting the cats here too. They are so cute and I always hope someone can take them home soon. Definitely a great place to shop, & get great service with a smile.

I have been using Max's Pet Salon since they opened. I have an 8 year old dog named Cannoli. We…read morehave never really had any good grooming experience since he was a puppy. I've picked him up from other places and the grooms were so bad I didn't even recognize it was my dog or he came out shaking. That all changed on my first visit at Max's. We have had DeeDee as our groomer and I can not say enough good things about her. From day one she could sense she would need to work hard to undo all the stress he had before. she takes her time with him and now he is excited when we pull up. If I could give 10 stars , DeeDee deserves them all. The place is spotless and the staff is very friendly. The prices are a bit high but it's worth it since I know how well taking care be is.

I bring both of my dogs to Max's Pet Market & Salon for grooming. Alyssa G is such a patient and…read moretalented groomer and I can tell that she truly cares for my dogs. They actually get excited when we come here for their bath and haircuts, and they have ALWAYS come out of there looking amazing with EXACTLY what I asked for!

Our dog, Chloe, has been going to Tampa Bay Canine retreat for 1.5 years now, and we couldn't be…read morehappier with the services provided! Amber and Jeremy treat Chloe like their own dog, and she gets SO excited to see her second family at daycare once a week. They provide a very comfortable home environment with plenty of exercise, rest time, and a LOT of love and affection! My husband and I are very protective over our dog, but we feel at ease knowing that when we need to travel, she will get quality care and attention at Amber and Jeremy's. We also receive regular updates and you can see how happy Chloe is with them and her friends at daycare. In addition to their regular services and phenomenal training programs, they have gone above and beyond by cooking Chloe chicken and rice/providing medicine when she wasn't feeling good, bringing her to my wedding so she can be apart of our photos, and throwing a birthday party for her with all of her friends and a dog-friendly birthday cake. Amber and Jeremy are more than business owners, they have become family to us and know Chloe just as well as we know her. This type of personalized care is not offered at a larger boarding facility so I highly recommend to anyone who wants to feel at ease with their pups in a safe home.

I would rate higher if I could! Amber takes such great care of our dog, Chloe, and treats her like…read moreone of her own. Chloe is always so excited to see Amber, which really shows how much she enjoys her time there and how much individual attention Amber gives her. We couldn't be happier with the care Chloe receives and will always trust Amber with our dog! Highly recommend!

DSTCD really had alot to offer for training programs. Jacob came out to our home and preasessed our…read morepup, discussed the programs in detail. That all helped alot, good to work with. I'd recommend Dark Shadows to anyone.

Jake was fantastic with our English Bulldog. I was very nervous to send our dog away for weeks to…read moreget trained. But, Jake stayed in constant communication via text and videos and we could see the progress with each one. When our dog came home he was much better behaved and can easily go on walks now without being concerned about other dogs we pass. Would absolutely recommend Jake and Dark Shadows Training.

We were going on a six day cruise and my boyfriend had stated that his dog had stayed at a Pet…read moreParadise before. I've never heard of it, but I really wanted to make sure that the dog had somewhere to stay where he would have a good time, be taken care of, and we could trust that when we got him back it would be in the same shape we left him. Pet Paradise is not a one size fit all place. You can definitely customize it to your pups liking. We were able to drop off our own food and leave a note of how much food the dog should have per day. They have a pool for the dogs to play in, an outdoor area where they can interact with the workers, and each dog has its own kennel. You have the option to choose what type of kennel you want, and we opted for the patio one so that Zero (the dog), would have access to indoors and outdoors. We are also able to get his nails clipped, balm applied to his paw pads and his nose, and he got a bath while he was there. We also were able to make sure he got a chicken treat every day! With the online customization option you can definitely have it your way with your pup. We ended up spending about $330 for five days which is so reasonable and we will definitely be using Pet Paradise in the future for our travel needs. Our dog came home with a lot of energy and we were so happy that he was safe.

We were taking a trip out of town for a short vacation and had good success with Pet Paradise…read morepreviously. This time was even better than before. I don't know how but the employees we spoke with on the phone and those we worked with made the drop and pickup quite comfortable and enjoyable. I know our little Jack Russel's were well cared for and happy... you can watch your pups play outside supervised right through the app!! Nice facility, solid caring employees and a price that is appropriate for the great service! Now rest easy and go have a worry free Vaca!!

Charles with Elite Paws did an excellent job in establishing a foundation of obedience for my 4…read moremonth old rescue puppy. His 2-week training program will address any training/obedience concerns you have. He is full-time invested in teaching your pup and loving it like one of his own. Elite Paws offers lifetime continued support for graduates of his program, weekend group meet-ups to help maintain skills and commands, and boarding. If you're looking for help with your pup, Charles is your trainer!

I can't recommend Elite Paws Training enough! From the moment we started working with them, it was…read moreclear they truly care about both my dog and us as owners. Charles is incredibly knowledgeable, patient, and clearly passionate about what he does. Our dog showed major improvement. Whether it was basic obedience, leash manners, or addressing specific issues like barking and anxiety, Elite Paws Training provided clear guidance and techniques that actually worked. What really sets them apart is their personalized approach. Charles took the time to understand my dog unique personality and tailor her training methods accordingly. Plus, he was always available to answer questions and offer support. If you're looking for trustworthy, effective, and compassionate dog trainer Elite Paws Training is the place to go. Our Luna is happier, more confident, and better behaved than ever!

Steven was very helpful and kind to my boys and I. We were there purchasing our first bearded…read moredragon he made sure we were educated on what kind of setup they needed and let us know about their diet. He answered any questions that myself or my boys had he even helped us load the tank into the car. We will be back again with any of our pets needs.

Been back to PetSmart a lot now. I get Mocha's food here / Just Food for Dogs, & Merrick Chicken…read moreBone Broth. This last time was not a fun one. Pet parents know, their pet's poop can be an issue as they get older just like us. I received really great customer service here and also great recommendations. I always get great customer service through check out, but this one was for this specific issue. I decided to buy Tomlyn's paste for pets bc of the recommendation provided. They went above and beyond bc they gave me a rec for least expensive through most expensive and what customers were using and happy with. This one helped Mocha in two and half days. I was really impressed. I saved a lot of money too bc everyone knows how much the vet costs. I also read reviews and it said it may get worse before it got better, & it did exactly that. I know what to expect now and it works. So if your pet is having poop issues, I used pumpkin and Tomlyn. It worked. I was so stressed about this issue too. It helped so much. I'll use it again.

When I started with SamIvy and Treena I was at the end of my rope with my 1.5 year old puppy…read moreCrosby. I love him but he was becoming aggressive and, honestly had gone after me a few times - quite scary. In the last 3 weeks with Treena, I have seen an amazing transformation with Crosby. This is our 4th trainer and finally one that could help us! I am so happy I made the investment. I am excited to see what else Crosby will learn in the coming weeks. Thank you!

In March 2023, I brought home a 3-month old doxie, who was just so cuddly and adorable. I've had…read moredachshunds before and know they can be sassy, but my new pup, Norman, went from cute to nippy to full-on growling/snarling/biting/charging me in about 3 months time. He turned into a total a-hole, Mr. Alpha. Even though he was only 10 lbs, he had some sharp teeth and a bad attitude. I did some basic obedience training with him at my local PetCo, which was good for basic stuff, but he still had major behavioral issues. I thought maybe he would calm down a bit after I got him neutered at 9 months, but no go. This whole experience was so upsetting. I had never had a dog like this that was so difficult. All I wanted was to love my dog, and what I got was regularly bitten and a lot of stress. It got so bad that I called dachshund rescue places to see if they would take him - they said 'no thanks'. And I went so far as to fill out an intake form with the Animal Rescue League in August. I cried myself to sleep that night because I didn't want to give up on this dog, but it was way more stress and expense than I had bargained for. I spoke w/ Sam Ivy back in June and he told me about his behavioral program. I wasn't ready to make the investment at that point, but I liked what he had to say. I told him I wanted to wait until I got Norman neutered before investing in any more training. Fast forward to August - I was on the verge of giving Norman up and Sam texted me. I'll never forget: Sam told me to get rid of the behavior, not the dog. He convinced me to give Norman one more chance. So I made the decision to invest in the Proper Pack Behavior course. I saw all the great reviews for Holli, one of SamIvy's trainers, and requested her. Lucky me - we started training with Holli the next week. Over the last several months, Norman and I have been working with Holli, and I am so so glad I gave SamIvy a chance. Norman (who I refer to as The Whip since he's a Work In Progress) has come a LONG way. Is he an angel 24/7? No. But he's much calmer. He's more trusting of and respectful to me. He's no longer possessive of his food. Our walks are in control. His potty training routine has improved 100%. He doesn't bite me when I put his collars on. I can take him in public and he's been spot trained to sit and behave in a restaurant with me (can you say 'miracle'??). Our relationship is MUCH better and he's begun to understand that I am the pack leader and that I am the decision maker. Now - Holli is gem. She's no joke. She knows her stuff inside and out. Her expertise paired with SamIvy tools equals results. And remember at the end of the day, it is us - the pet owners - that need to be trained to manage our dogs. So this training was an eye opener for both me and Norman. If you are on the fence about making the investment to train your sassy-ass dog, trust me when I say it's worth every penny. SamIvy's program and tools are superior to traditional training or bootcamps because they understand how dogs think/operate. Kudos to you Sam, Holli, and team! Chris and Norman