Was getting facials here. Feels like once I became a regular customer, the quality of service went…read moredown. In the beginning they were spending time on extractions and with the LED light. Last couple times I noticed they left it out. So stopped going here.

Go see alondra!!! I had the hydra facial and the results were amazing. My pores were cleaned out…read moreand I was very comfortable throughout the process. Alondra was friendly, professional, and knew what she was doing. Highly recommend glow beauty bar and alondra.

The staff here are are phenomenal…read more Services never feel rushed and they really go the extra mile to make your visit enjoyable. Micayla gives one of the best eyebrow waxes I have ever had. At the end of your appointment, they will also apply a little makeup so you don't walk out with red wax marks. They are also frequently running great promotions which are posted about on their social media account.

I have been to various Caryl Baker locations over the last ten years; and have come frequently in…read morethe past for eyebrow waxing, make-up application and ear piercing. I have come less frequently in the last few years since moving to the States, but nevertheless this was one of my go to places once upon a time. I am SUPER bummed that they have changed their make-up application prices. It used to be about $45 for make up application -- but you could put that towards buying their products, so you don't just "lose" that money. No brainer! I came in this past Saturday and the new pricing is $75 for a full face and you can't use that towards products. The only thing I did get with the pricing was a set of false lashes. They do have a "targeted" make-up application that is $45 but you choose the service. For example: eyes, lips, contouring, etc. Which is also an insane price in my opinion. Sephora does the same type of targeted service for FREE. Honestly, they do a great job at application and I do really like their products including some of their skin care line (particularly Scientific Organics). I also enjoyed their quick and dirty 3 minute facial prior to applying the make up, it makes it feel a little more spa like--- but the spa feel ends there. Almost every location, including this one, ends up being small and cramped, especially with how busy they can become. I am not sure why they have never invested in a more spacious location, they could certainly use it. In my experience, always book an appointment if you can. It is usually very tough to do a walk-in. However, it was easy to schedule an appointment with only 1-2 days notice. A Beauty Club membership pretty much pays for itself if you come in for services and/or buy products. Plus, they have a whole bunch of perks like free "targeted" makeup on your birthday, 50% off a facial, 10% off products, etc. Final word: The new pricing is going to make me think twice about coming back (especially for make up). Sephora still does make-up for $50 and you can put all that towards products (ANYTHING they sell in the store, so it doesn't even have to be make-up-- it can be perfume, hair, bath products, etc). Personally, I prefer Sephora but it is much more difficult to book and you have to do so much further in advance (weeks- months). Caryl Baker is still a solid choice, and it is still on my list for other services--- but I can't justify the new price for make up and would only do that if I was in a pinch.

First time in this loc (Sherway). Went straight to the item I was looking for, a staff was standing…read morebeside where it was, asked the first question (diff bet shower & skin oil) & the staff sounded rude, asked again (which 1 suits my skin type) but still with the same tone so I grabbed the item then paid. Such economy of words, for a fancy looking store with such rude staff is such a turn off.

Cool signage, a clean look, with some sales on Boxing Day. This is a small store despite its wide…read morelook. Trying to find someone to help me was brutal even though it wasn't that busy. These girls just don't seem to care about sales, they are just standing around without a care in the world.

customer service is really bad. I went just 5 minutes ago and its my birthday today so I went to…read morethe cashier and i said "hi it's my birthday today do you guys-" and than she cuts me off and starts yelling in my face "NO WE ARE OUT OF BIRTHDAY GIFTS,NEXT!!!" hello? Thats extremely rude and the fact that I still acted nice and said thank you makes me even more ma and honestly I didn't expect this because sephora workers are always nice atleast to your face.

Poor quality work, rude service, and I was overcharged with fees that weren't explained upfront…read more The result didn't match what I asked for and the attitude when I raised concerns was dismissive. I won't be returning

Really and truly one of the worst experiences I have ever had at ANY establishment…read more I can assign the one star rating to cleanliness. That's where it ends at Raw Beauty Bar. The manicurist's behavior was appalling and the overall manicure sub-par (see photos below for the hack job on my cuticles and the overall streaky and messy colour). Will have to visit either of my two tried-and-true nail salons in the east end to fix this one. I usually write more detailed reviews. This was my third attempt at it. I'm beyond angry about this experience and nothing I wrote seemed appropriate, so there you have it.

UPDATED REVIEW:…read more Everything can be fixed with some good old fashioned customer service. After I posted my review (you can see my previous review below) the owner of the salon emailed me directly. Not only did she apologize, but she explained things (why they've been short staffed, why it's been hard to get in touch, etc), without trying to excuse them and then she laid out her plan of solutions. It really was the definition of how to win back a customer. I went back today and couldn't have had a better experience. Big props to the young woman running this bustling business- a one-woman show- with integrity and respect. I booked my appointment online, which was very quick and easy. The staff were all friendly and incredibly attentive. All my previous issues seem to be a distant memory. I will definitely be going back. My previous review: Cute interior, good location, but poor customer service and a lack of communication between the employees. I've been a few times, hoping once I got into their grove, things would improve. I can't even count the number of unreturned voicemails I've left. Literally a week will go by and my voicemail (during business hours because the phone goes unanswered regularly) will never be returned. I haven't found any of the staff particularly friendly. There's a candy bar at the front and a coffee machine but I've never seen anyone be offered a drink. The nail services themselves are good. I think it would be fun for a bachelorette party or a group of girls since you could take over and make it what you want.

Nataliya at the Beauty Studio Spa is very passionate and dedicated towards providing the best, most…read moreobjective and thorough treatments and recommendations for her patients. Over the past year I have devleoped such trust in her recommendation for my skincare and she always makes herself as available as possible to accomodate your schedule. I can tell you with confidence that money is not the sole driving factor behind her practice, as she wants her clients to be satisfied and see true results first and foremost. Through both a shift in quality skincare products and appropriate treatments, I have seen very noticeable improvements in my skin. I would recommend her to anyone.

Nataliya is exceptional at what she does. She is extremely knowledgeable as well as warm and…read more helpful to her clients. She always takes her time to make sure everything she does is perfect (her lashes look natural and full!) and explains fully what to expect when getting skin treatments. She has helped me look and feel so much better since I began seeing her about a year ago. Highly recommend her services!

What such a great experience I just had! My first facial at Iluma! I did not know what to expect…read more First, her location is beautiful and welcoming. Fadia is professional, passionate, thorough and taking the time to answer all my questions. She is knowledgeable about what she's doing and is attentive to your specific skin care needs. I took the OxyGeneo TriPollar treatment follow also by the 3-in1 OxyGeneo treatment. These facial treatments are super rejuvenating and the high end products used have a soft gentle scent. My skin is so soft and glowing now!!! I cannot say enough good things about ILUMA MEDI SPA by Fadia. Absolutely recommend!!!

I went in to get filler for under my eyes at the Davisville Clinic and was told that it was better…read moreto do this new treatment with serum from placenta to target my eye area. I asked for a pamphlet or information on this treatment and was told it was on website, which it is not. They lady who helped me said l need 3 treatments and l trusted she knew what she was talking about and purchased 3 @ $4,455.00. They did not give or send me a receipt so when l requested it l noticed that no treatment information was given. After them putting on freezing ointment they left me in room alone for one hour and forty five minutes during this time the ointment got into my eyes and l could not see. I was in hallway calling for help over 5 minutes. Then when they did start the procedure the freezing was starting to wear off and was a very painful experience. The room was very hot and the lady doing treatment was highly irritated by my discomfort. By the time she got to my neck she had to put machine on the lowest level because of the extreme pain, as the numbing cream was no longer effective. She was aware the freezing had worn off but insisted that she had to finish. When l left l was told not to wash face for 2 days and then spray with apple cider and water. No further instructions for after care were given or sent later. No follow up on my condition. I have done Morphis8 and other skin care procedures and never have l experienced such lack of care and discomfort . I had over 5 open skin wounds and had to go see a doctor to get ointment to heal these areas. There is no visible difference in my skin or face l still have the same two zits on my check that l had before procedure. l feel like l was experimented on with a procedure that was very new to the technician and this should never be the case. When I returned for my follow up I was told my money would be returned to me. The manager gave me her personal number so I would feel comfortable I would get my money back, it turned out to be a fake number. I have written this company every week for the past 2 months and no one is helping me with this situation. Horrible customer service, horrible customer care. Got to Skin Vitality, do not let these people touch your face. Honestly I was traumatized by this experience and l hope no other person has the same experience l did at NEW YOU MEDSPA.