Do not go here. They are a rip off and are big liars. I really never thought a dentist office would try to rip customers off.
Firstly, I ended up ar the dentist office by accident because I was looking for another dentist office that was near the area and thought I found it. Once I discovered I was at the wrong office, I was leaving. The receptionist stopped me and told me since I am here (Blanca) why not get my tootheaching pain over. I put a down payment of $1050. Half for part of the surgery and 300 for tooth cleaning, in which I was able to get my insurance company to pay for, so I no longer needed them to finish the surgery or do the tooth cleaning.
So, I called them telling them I want a refund. They said on the phone that they would get back to me because they had to speak with the manager. This was at the end of September. After two weeks went by without any call from them, I called and said that they were supposed to call me back to issue my refund. The receptionist I have been dealing with, Blanca, said that she already sent my check out. I said I was confused because the last time that we talked, you were supposed to be checking on what your insurance company was going to do and speaking with your supervisor in regards to processing my refund. She claimed that she tried to call me but no answer so they just mailed the check off anyway. I said you have no authorization to do that. I said you dont mail off a customer refund check unless you verify the address with them or make sure they have acknowledgement that you mailed it. I told them I never got it and that the address they sent it to (they said was on file) was wrong. If they would've called me and verified the address, I wouldve told them whether the one they sent the check to was correct or not.
Long short story, they charged me $30 stop payment for the check. When I spoke to them again at the end of october/beginning November, I was told on the phone that they would be writing a check for me in the amount of $300.00 and to come pick it up. I get there and the check is made out for $270.00. They lied on the phone once again. I yelled at the fat receptionist because she was the one delivering lies. They charged me $30 for stop payment when it wasnt my fault that the check did not get to me. I dont care if its 30 dollars, I worked my butt off for my money and it's not fair they are taking it from me due to their negligent act to notify me of where and when they were sending my check. read more