When you want an elevated spa experience without hotel-spa pricing, Cloud Spa strikes the right…read morebalance. We were looking for a quality massage in San Juan but didn't want to pay full luxury hotel spa prices. Cloud Spa, located right next to the DoubleTree Hilton, ended up being the perfect middle ground--polished, relaxing, and professional without feeling over-the-top expensive. The space itself feels calm and thoughtfully designed. It's clean, serene, and well-run. While it doesn't have extended lounge or relaxation rooms where you can spend hours in a robe, it does deliver where it matters most: the treatments. Experience & Service * Very accommodating and welcoming staff * Smooth scheduling and check-in process * Locker and restroom facilities available * Focused environment centered around quality treatments Treatments * Excellent massages--skilled therapists and relaxing atmosphere * Wide range of treatment options available * Feels elevated and professional, not rushed or basic This is ideal for someone who wants a high-quality spa treatment without paying premium resort pricing. You're not coming here to spend half the day lounging--you're coming for a great service in a polished setting. Verdict Cloud Spa delivers strong value for the experience. Elevated but approachable, professional yet comfortable. If you're staying near the DoubleTree or simply want a dependable spa option in San Juan, this is an easy five stars.

Sorry to write this.. I wanted to like this spa since it's the only spot that took me at such short…read morenotice and they even gratefully provided a bathing suit. I just wanted a nice soak and a cooling shower and when I was floating in the saltwater pool I got a huge clump of hair stuck in my fingers. And when I was looking down into the pool light there was little white specs floating around. I'm lightweight disgusted honestly please do better and cleaning your facilities.

Rafael was great. He texted me the pin for where to go. When my uber driver went past he texted…read moreto make sure I was still coming. It was on me that I did not get there on time but he still gave me the full massage time. This is a 5 star experience in everything except ambiance. If you need ambiance go elsewhere. It's over a quick lube so periodically the hydraulics below may startle you out of relaxation. Also he just has a towel for you to cover yourself instead of a sheet but he is 100% professional I will pick quality and value over ambiance every time. .

Booked last minute for a massage at my AirBnB. Flight was late arriving and Mr.Acevedo was so kind…read moreand understanding. What a wonderful opti to have the service come to you. After a very long stressful day of travel, this massage was badly needed. The cost and professionalism was excellen! Highly recommend!!!

Horrible! If you're a female, do NOT go for a massage with a male. I would never and have never…read morewritten a review like this other than for Euforia. After my experience at Euforia the One horrible time I went, my girl friends will never go back. Horrifying! Don't Go, Ladies.

We booked a same day massage here because we had to change flights to make our cruise on time…read more(JetBlue delays). Turned out to be an amazing error in our favor - we did an 80 minute couples massage and it was phenomenal. Michael and Jarina took incredible care of us and set us up for a week of relaxation and much needed rest. Place was super clean - check in was in the nail salon, but massages are on the second floor next door. Uber/Lyft from the airport and to the cruise terminal was painless. Will do again if we're back in San Juan.

So excited to have found this place! New to the area and wanted to find an affordable massage after…read morea hectic few weeks. Contacted them on Yelp and Luis responded within the hour and said he could take me an hour later. So great! Salon is very modern and clean looking. Massage was great! And I think was even a couple minutes longer than an hour, yay! Luis was also very responsive about pressure and discussed with me some obvious muscle tension areas that I have which was neat! You will have to call them when you arrive because they are in the bottom of a condo building so just have their number ready.

Love love this salon! Olga and her team are very professional and knowledgeable. They individualize…read morethe facials and treatments according to your needs. Every time I'm in Puerto Rico, this is my go-to place for facials and massages. My skin always feels and looks amazing after leaving here!

I booked the reiki service with Brenda while on my vacation. Brenda's presence is serene and…read morewelcoming. I felt a sense care and ease as soon as I walked into her space of practice. This session was exactly what I needed to clear my mind of all the clutter. Thank you, Brenda!

While visiting San Juan I suddenly had a muscle spasm and I was in a lot of pain. I contacted…read moreBrenda and she graciously gave me an appointment for the day. She massaged my tissues very deep and loosened the knot. The office is very clean and gives you peace. I felt instant relief and I am forever grateful her empathy and professionalism.

From start to finish...an excellent experience. As good as they are I was surprised (& blessed) to…read morefind they were able to accommodate my last minute appointment. Within 2 hrs, I was booked and HOOKED! Gloria's hands are incredible on the Combination Massage. If I have time, I am sure to visit again for that facial snatch (I hear she's a beast).

Amazing experience! My service was the 75 minute Caribbean Indulgence which consists of a Coconut…read moresugar scrub, Mango wrap and your choice of a Swedish massage or Facial. I didn't have an appointment but they were able to take me within the hour I called! The front desk was very friendly and brought me over to the women's locker room to change. I waited briefly in the waiting room and sipped on cucumber water. My technician was Gloria and she was very friendly and professional. The coconut sugar scrub gave my skin a boost of hydration that it needed and after the warm blankets were placed on me for the mango wrap I fell asleep! That's when I know I have an excellent treatment. I opted for the Swedish massage and I'm glad I did because Gloria is a master at her craft. She focused on my upper back area. She managed to get all the knots out and I felt like a million bucks afterwards. I would definitely return to Akua Spa and request Gloria!

The worst massage I've ever had. This is a scam and so I didn't bother trying to get my money back…read more $40 for 15 mins of nothing

Service tech was never available. Others waiting also were scammed…read more They require pre-payment and then disappear Do not trust!

This was such an awesome experience! We had a couple's massage and we left so relaxed, renewed &…read morerefreshed! The place is in a sketchy looking strip, but don't judge the book by its cover. This place was beautiful inside, perfect ambiance between the music, scents and the positive vibe from the employees. Afterwards we went next door to a cafe & had a delicious, very authentic lunch. It was perfect!

My dude and I really enjoyed our massages from the twins Stephanie and Tiffany. Stephanie petite…read morehands really got into this plus size be-luxurious body that I dozed off! The owner was so sweet and professional!

I've been seeing Dr Tracy for a seriously injured back and in an attempt to avoid surgery…read more"naturally". Tracy's techniques are not just a simple massage. She seeks out the pain points or imbalances in your body and corrects them/releases them. If it wasn't for her treatments I would definately have needed surgery by now due to the pain level I was in BUT she is able to effectively relieve and release that pain in order for me to heal. She is a miracle worked truly. I cannot recommend her enough. What she does goes beyond a traditional massage. She is truly trained in "therapy" and healing and pain management. She is professional, reliable and you won't ever have a normal massage again after seeing her....she is that GREAT I assure you.

From the owner: Dr Tracy’s Beyond Massage is a one-of-a-kind powerful and effective method for releasing stress,…read moretension and pain and for promoting relaxation and wellbeing for mind, body and soul. The Beyond Massage includes two powerful synergistic components: 1) Spinal Activation - turning on the subtle energy system, which amplifies breath and energy 2) 60 or 90 minutes of Targeted, Therapeutic Massage with highly skilled and intuitive hands We begin with a brief wellness consultation and once your well-being outcome is determined, you’ll experience the Spinal Activation technique = reflex points that turn on energetic systems, dissipate stress, and amplify massage benefits. This technique is then integrated with either 60 or 90 minutes of focused, therapeutic massage, trigger point therapy, Naprapathic technique and stretches to align the body. This powerful healing modality is offered in your home, Airbnb or hotel.

It's the only nail salon I've gone to that I can truly recommend. Extremely kind and professional…read morestaff. The handful of times I've been there, never left an appointment bruised or dissapointed. Two nail technicians and both have delivered. They dont abuse your nails. They treat them with care. As it should be. 5 stars.

Very good nail salon. I had a fill and paint with design and a pedicure - my Spanish is a work in…read moreprogress but the staff were really patient as I translated my design request on my phone. Miry did my nails and the shape is perfect - my pedicure was done by Nishilez and she was also wonderful.