JG did a fantastic job on multi-room carpet replacement, flooring and refinishing of hard wood…read morefloors and stairs with matching runners. Our home feels brand new! They were always on time and within budget! Could not ask for a better experience or result. Highly recommend!!

Outstanding service! The 2 installers that came to my house were on time and completed all the work…read moreperfectly. They left absolutely no mess when they left. I appreciate the good work. Would definitely recommend to anyone looking for flooring installed. J.Feldman

I had a wonderful experience using Carpet Concepts. Lorrie Pike was incredibly helpful to me in…read morepicking out soft, plushy carpet for my living room, dining room, and stairs. I hadn't purchased carpet in 27 years and Lorrie made the experience exciting and fun. I was able to bring home lots of samples and Chuck measured perfectly. The installers were kind and professional and I would highly recommend this place to all of my family and friends. If you need new carpeting (or flooring) for your home.....make sure you go to Carpet Concepts. They are amazing. Lisa M. Flaherty

I recently had carpeting replaced in two upstairs bedrooms and steps leading to them. I know…read moreabsolutely nothing about carpet; I only knew what color I wanted. The salesman, Scott, helped me through the entire process. He came to my house and measured and called me within a few days with an estimate. When I went into the showroom again, he had several samples picked out in my color range. He did not try to sell me the most expensive carpet or padding, but recommended a very nice quality. About three weeks later, it was installed. The two men who did the install were on time, very polite and respectful of my home. They did a fabulous job. They cleaned up nicely before they left and put everything back into place. I would highly recommend Carpet Concepts. A good friend recommended them to me and I am happy she did.

They did an awesome job for a reasonable price. What more can I ask for? On time, helpful and easy…read moreto work with. Definitely recommend Moe's for carpet and hardwood floor installation.

Jose and Ronald did an excellent job stretching my carpet and getting the wrinkles out. Making an…read moreappointment was super easy. I called Aryah Wednesday and he was able to schedule me for the service that Friday! Will recommend to friends!

I can't say enough good things about Vladimir and his team! They all worked hard to get my…read morecarpeting in exactly how I wanted and did a superb job! HIGHLY RECOMMEND

We needed an area rug after restoring hardwood floors and found existing selections elsewhere to be…read morelackluster. They had a decent selection of contemporary styles with a range of piles with competitive prices. Vlad gave candid feedback when the quality might not be a good fit with heavy use. We ended up with a traditional style in unusual colors, and were able to purchase an excellent felt pad custom-cut to fit the area rug. Oh, and bonus-they are amazing at getting rolled rug and rolled pad into my car (not an SUV). We are very happy with this business. It's not much to look at from the curb, but it's worth it!

I found JD Carpets through a referral. Two friends had used them and spoke highly, so I gave them a…read morecall. Scheduling an estimate was easy as they were flexible. A representative arrived, on-time, with some samples. She provided an estimate immediately. Scheduling the service was also very easy. Work was completed in a timely manner and the space was left clean and complete. I also used their services a second time. Again, easy scheduling of an estimate. The rep brought carpet samples since I gave her an idea ahead of time. Note: for certain jobs you may be able to visit their showroom to look at remnants. If shopping for estimates, I recommend giving JD Carpets a call.

Responsive, dedicated and stellar customer service. Excellent work as well! Used this company to…read morereplace carpets in an old building in NE Baltimore. Wonderful results!

I originally wanted the carpet at my rental home to be deep cleaned. However, they informed me that…read morebased on the condition of the carpet, I would not get the results that I wanted. So, I ended up getting new carpet installed instead. The price and quality were superb. I appreciate how honest and upfront they were regarding my initial request and didn't just provide me something that would have been unsatisfactory. Definitely plan on using them again at my personal residence. One of the great companies out there.

I needed my carpets cleaned before moving out of my townhouse, and this company made the whole…read moreprocess so easy. Their pricing was great compared to other quotes I received, and the owner was very friendly. When he arrived, he did a quick walkthrough and got to work right away. The cleaning was quick and efficient, and I'm extremely happy with how the carpets turned out. Great service!

This company was recommended to me by a friend. I was told to ask for Mike. Mike deferred to Jesse…read more Jesse met with me at the showroom; I picked out flooring. I asked about underlayment and moisture barrier and Mike said they could lay tar paper. Jesse came to home he did measurements, we walked the floor, and I stated the direction(s) I would like the floor laid. Jesse subsequently sent me an estimate to sign and return so work could start. I needed more time for the money and a few months later we reconnected with modifications to the original estimate eliminating the moldings. All was fine so far. He then seemed concerned and wanted his installer to come out. The installer came out, Jesse was late, and the installer stated that plywood would need to be laid over my current hardwood floors before he would install and that the floor could not be installed in the direction(s) I previously outlined. Jesse finally arrived and I heard him, and the installer talk outside then they came inside, once again the installer doubled down. I clearly stated that I thought upselling was being done on the 11th hour. Jesse said "we don't have any of your money". He then said he did not hear anything about the tar paper. He was leaving and said he would discuss with Mike and get back with me. After a few days, I sent Jesse a text, no answer - the same for the next 5 days. It appears I have been ghosted by this company that obviously made a mistake and is not interested in working it out or my business. BEWARE OF BEING GHOSTED AND UPSELLING.

We used Premier Flooring for our new kitchen floor & to carpet our basement steps two years ago. We…read morewere so happy with their work that we recommended them to family & coworkers. We needed new carpeting & called Premier Flooring to get an estimate. We purchased Mohawk carpeting for the main flooring in our home & it is terrific! The paddle bag is so supportive & the carpeting feels wonderful on bare feet. The install process was fast, friendly, & efficient. We will gladly go with this company again for our flooring needs.

Mr Eckelt did an excellent job with customer service, pricing & workmanship, which is not easy to…read morefind these days. He did the work himself & did not sub out. We will definitely use again!

From the owner: Flooring installation, sales and services.read more

I would highly recommend Bel Air Carpet. The sales person Gerrie was so very helpful but the thing…read moreI admired the most was her honesty. It has been a long time since I haven't felt like a sales person was trying to get over on me, always making it about the sale. Gerrie took the time to find out what I wanted and advised me 100% in the right direction. The carpet was done on time and done right!

From the owner: Click on the business name to learn more about this business…read more Bel Air Carpet in Bel Air, Maryland, is a local, full service flooring store with a wide variety of flooring products in all colors, patterns, and brands in stock to meet your flooring needs. Whether you are looking for carpet, laminate, LVP, wood flooring retail or custom installation we have exactly what you are looking for. Our experienced, knowledgeable, and friendly staff will help you choose the best flooring for your needs and budget.

We have had an absolutely horrible experience with Arcade Floors Carpet One Floor & Home. Arcade…read moreFloor fraudulently charged us an additional $2768 on a job that was completed a month late. Their customer service has been reprehensible throughout the process. The Facts: On April 10, 2012, we signed a contract for hardwood floor installation in the amount of $5468. The contract stated that the work would be completed in 2-3 weeks, and we authorized our Discover card to be charged $2768 as a deposit. The follow day our Discover card was indeed charged. On April 25, our Discover card was charged an additional $2500 despite the fact that we had not heard a word from Arcade Floors regarding our hardwood floor installation and not one bit of work had been completed (according to the Maryland Home Improvement Commission, this is illegal). May 1st was the latest date at which the job should have been completed according to our contract; however, we still had not heard from Arcade Floors. Therefore, on May 5th, we called, explaining that we had not heard from Arcade Floors despite the fact that the work was supposed to be finished. A message was taken, and the employee stated that we would receive a call first thing on May 7, 2012. It wasn't until May 14, 11 days after the job should have already been completed, that Arcade Floors called us to schedule installation. The work was scheduled for May 29-30, four weeks after work was due to be complete according to the contract. On May 17, 2012, Arcade Floor charged our Discover card an additional $2768 despite the fact that we had already paid the charge even though not one single floorboard had been laid. To be clear, Arcade Floors had now charged over $8000 for a job contracted for $5468. We called Arcade Floors on May 21. The company's vice president stated that she would call the following day with a resolution. She never did. We called again on May 23. The company's vice president stated "to be honest I didn't do it until yesterday morning" in regards to taking off the fraudulent charge and repeated "This isn't how we do business" and that she is "completely befuddled." The company vice president stated that the work would be completed on May 29th and May 30th and that the final total would be reduced by $500. On June 5, 2012, the vice president of Arcade Floors told us that she had double posted the credit we were owed. Therefore, being ethical people, we authorized the company vice president to charge our Discover card $2,200, which was would add up to a newly-agreed upon discounted amount. Our credit card was immediately charged $2,200. This was supposed to end the matter. However, on July 5, we discovered that the disputed charge had been reposted. The company vice president promised that she would take care of the matter first thing on Monday, July 9th. From July 9 through July 26, we contacted Arcade Floors every few days. The fraudulent charge remained on our Discover bill. The company vice president stated that she didn't know what happened; and gave us many different excuses by way of explanation. Finally, on July 27, the company vice president admitted that she had indeed received an additional $2768 from Discover. She stated that she would repost a credit that day, over three weeks after we reported the error. However, the fraudulent charge remained on our Discover card. We called Arcade Floors on August 1, and the company vice president stated that she had posted the charge late on Friday. She stated that she would call right back after ensuring that the transaction was pending. The company vice president did not call back as promised, and she was gone for the day when we called at 3:30 the following day. The fraudulent charges still remain on our Discover card, over four weeks after we notified Arcade Floors of the issues, and two and a half months after the original error was made by Arcade Floors. --Dr. & Mrs. Jackson

Arcade Floors Carpet One needed 4 return visits to our home to reinstall the carpet properly. And,…read moreit is still bubbling/swelling due to poor installation. Worse yet, the sales man, Lee Butz showed NO concern toward our time and inconvenience. Furthermore, the store owner failed to return numerous calls to her to seek resolution toward customer satisfaction.