Wonderful company. Steve was so helpful in offering samples to choose from. Installers came when…read moreexpected and were very efficient and clean. "Said", the installing expert, did a superb job. Highly recommend this business!

Carpet & Vac Expo has done two jobs for us, they were both done top notch. Excellent pre install…read moreadvice on carpet and padding, superior instillation by the crew. Really good people and company to work with. Well worth the money. Highly recommend.

I was looking for a specific cork floor and LL Flooring had it in stock. I called this store and…read moreasked if they had a sample of it, and they did! I drove over there and picked that up and added some other samples of other floors I was interested in. Pedro helped me navigate what I was looking for and made sure I was taken care of. I'm still thinking through my home improvement project but I know I had great customer service at this location and appreciate how easy it was to get samples and look around the store at lots of different options. I also appreciated the COVID safety protocols taken by the staff - I felt comfortable going in there and browsing.

Found some tile we wanted and sent an email a few months later asking that they order what we want…read more We had set up a profile and we sent pics of what we wanted. I hadn't heard back in some days so I stopped by and explained the situation. The gentleman looked up the email and realized they hadn't addressed my request at all - and said how that wasn't good. I second that notion. He then said they didn't have what we wanted there -- but they had some at various stores. I asked if they could be delivered and he said yes for an inside or outside delivery (which both were $200 a pop - each location) totaling $600 in addition to the tile itself. What happened to customer service!! You mean they couldn't have them shipped to the store and then delivered to us?? Or shipped to one location and I then have the option to pick it up even?? Not customer friendly at all! I won't be shopping there

Eddie and his team at FloorMax have transformed our house!…read more We first used FloorMax back in 2019 to put some LVP in a room we remodeled and it has looked great ever since. Over the past month and a half, we replaced the majority of the floors in the rest of our house. Here's how they transformed the house: Upstairs they removed the old carpet, treated the squeaky floors and installed beautiful 3 ¼" hardwood floors in the hallway, master bedroom and 3 other bedrooms. On the first floor, they removed the old tile in our kitchen and powder room and installed 2 ¼" hardwood floors in the kitchen, living room, dining room, entry, office and powder room. In the basement, they installed new carpet after a pipe leak caused some damage. With a project this large, In addition to the floors, Eddie was able to coordinate additional work. Since we were putting in a new floor in the powder room, Eddie was able to arrange for a plumber (Juan) to come in. He removed the old vanity and toilet, moved the pipes to fit the new vanity and toilet and then installed our new vanity, faucet and toilet. Water damage in the basement caused part of our drywall to be removed. So Eddie brought in Manny and his team to repair the walls and repaint the entire basement. We had an unattractive old metal railing running the length of our upstairs hallway. Since they had to remove it for the floor work, ,they installed a new wooden railing and it looks great. Last but not least, we also had a pretty tight deadline to get the work done by the end of August in preparation for a lot of family and friends coming in for a wedding. Eddie and the team were very focused on meeting our timeline and were able to deliver a beautiful result on time! I would highly recommend Eddie and his team for your next flooring project.

Manager Paul Shrimpton has been excellent to work with over time and incredibly helpful and…read moredetail-oriented in guiding our carpet decisions and the installation. Our final results look fantastic and we are very happy with the quality.

What a fantastic job they did. The reason we did not give a '5' is that sommunications were…read morescrambled and incomplete resulting in a higher cost than contracted for. But the owner was very helpful to make everything right. Communications were also a problem because the flooring team seemd to not speak English and thus we could not effectively communicate with any of them. They were courteous, stuck to the project timeline, hard working, and wore masks. They paid special attention to moving our larger furniture pieces (fee involved) and putting it back when the floor was ready.Overall we are very pleased.

They did a great job with the replacement of damaged floorboards and most importantly, months later…read morewhen a problem with the install occurred, they came back and corrected the issue. They stand behind their work. And that means a great deal. They did a fantastic job and I recommend them highly. -Vikram

I have been working with L&A floor for over 5 years and wouldn't use anyone else. Their expertise…read moreand quality of work doesn't compare. Luis the owner and his crew are a pleasure to work with.

L and A flooring visited our home for measurements (hardwood flooring) in early July 2021. Owner,…read moreL.R., did the measurements. No estimate was ever sent and no response to attempts to ask for updates on when an estimate could be expected. Not a good use of time. No idea if they do good work or not, but remembering to sent an estimate and following up with customers is pretty basic.

//5 stars for quoting process //5 stars for installation…read moreprocess Quote Process: Chris S. was the product specialist who was assigned to me. He was super accommodating with the first meeting time being at the very end of the day due to my work schedule. He brought all the shingle samples with him so it was easy to visualize especially because at that time I didn't get the official approval from HOA. He was easy to talk to and sounds like an honest person. He took his time to explain every aspect of the replacement process. Since I had to get HOA approval and get my finances sorted out it took maybe a month or so. Even then he was available to help me make the choice of the type of roof to meet the HOA requirement. I give Chris 10/10 Installation process: After submitting the deposit it took 1 week to get the roof replacement started. They call you a couple of days or so to see if its possible to start on the project. You are not required to be at home for the project so this made it easy for me. They came with their equipment, dumpsters and supplies and were able to start on the project without delay. One anomaly for me was my 1 day project turned to 2 days due to staff shortage which did not affect me. Daniel A from the company keep me updated on any issues or changes via email and phone call. They also took pictures of any additional fix they made and also the final product. Overall, the whole process was painless as it should be since replacing a roof is a big deal. I thank the BRAX team and crew for a great job done. I will update of any changes but hope the workmanship stands for decades.

BRAX advertises a twenty five year workmanship warranty, but when their own installed flashing…read morefailed, they shifted blame to the skylight to avoid honoring it. What good is a warranty if they'll find any reason not to stand behind their work. It almost feels like their warranty exists as an opportunity to generate more business rather than honor a promise, since instead of standing behind their work, they make excuses and then turn around and offer additional paid services to fix the very problem their warranty should already cover. We had BRAX Roofing replace our roof back in 2021. Recently we discovered a leak near one of our skylights that caused interior wood rot. We first contacted a skylight specialist, who confirmed the skylight itself was fine, these typically last around thirty years, and told us the leak was likely a flashing issue that should be covered under our roofing warranty. Following that advice, we contacted BRAX. Two of their inspectors came out first and confirmed new flashing would be installed. Their production manager, Daniel Angel, personally confirmed the same, that they'd replace the flashing and repair the rotted wood, and they even arrived with lumber to do the repair, then took it away without explanation. Today we received an email from Boris Cardenas, a managing partner at BRAX, saying they are not responsible, now claiming the leak is from the skylight's gasket rather than the flashing, contradicting everything their own staff told us. Throughout this process, it's felt like an emotional rollercoaster, we were told repeatedly that this would be fixed, watched them bring materials to do the repair, then had those materials quietly taken away without any explanation, and now we're being told none of it is even covered. We feel misled and deeply disappointed after paying for a full roof replacement.

I used Caly Floors to install a transition in two bedrooms and refinish the floors. From the start,…read morethey had excellent customer service and stellar response time. They gave me a really good price and ensured that I was happy with the final results which I was! I would definitely recommend them and use them again. My floors came out great!

I felt like the estimate was over estimated. Surely enough his estimate was actually 5 times more…read morethan the other 2 contractors. He was polite and professional, but overpriced.

Shannon, Mark, and the team did an excellent job remodeling our kitchen and bathrooms…read more I saw kitchen and bath depot mentioned on Reddit of all places and the moment I stepped in to the showroom, Shannon greeted us and answered all of my questions and was super friendly. They worked with us on the design so everything was exactly what we wanted and the project manager Mark was always available to answer questions when the guys were working on the house. We now have an amazing kitchen with lots of storage and a bathroom with the soaking tub I've always wanted! Overall we had a great experience with them and would use them again in the future.

Kitchen & Bath Depot just finished a major renovation of our kitchen (new cabinets, countertops,…read morebacksplash, ventilation and appliances). We can't be more thrilled. We had used KBD before on a simpler renovation (new master bath shower) and we were delighted with their work, so didn't hesitate to engage them for this far more elaborate project. Why are these guys such great remodelers? Let me list just a few of the reasons. * Completeness: Except for appliances, KBD displays and sources everything that is required. You aren't sent around to countless vendors to look at their wares and then be the middleman in negotiating appropriateness, availability, prices, etc. * Design assistance: You are offered as much or as little as you need. But be forewarned, Rich and Olga are likely to be much more familiar with design issues than you - so that when they make their suggestions, you will hit yourself on the side of the head and wonder why you didn't think of these issues or ideas yourself. * Craftsmanship: With remodeling, everything doesn't always exactly fit together. Walls are not perfectly plumb, corners not perfectly square, ceiling heights may be wavy and floors are not perfectly flat. Thus, craftsmanship is required to neatly mount cabinets and appliances to that they look seamless. KBD installers (who are direct employees, not subcontractors) all made the extra effort to ensure that everything (even stuff that we would never would have noticed) was done right and looked perfect. Thanks, Tony, Walter, Mark, Raphael and Steve. * Predictability: You are told what work and workers are coming next; everyone arrives on time; and other than for weekends (and two snow days) work is done every day. Our full kitchen remodel was completed in just four weeks - slightly faster than initially estimated. * Neatness: Drop clothes and dust shields were laid/affixed every day. And no day ended without a through clean-up of the job site. * Price: As noted by other commenters, KBD's prices, while not discount rates, are very fair for the extent and quality of work being done - and below some quotes that we received from other remodeling firms. Further, you are not nickel-and-dimed for extra costs from minor changes or challenges. * Peace of mind: Remodeling can be stressful. You worry that things will not be done right, that you are paying too much, or the final product will just not look good. Hire KBD and you can put those worries aside. The job will be done better than you will have imagined, it will look beautiful, and you will be happy to have made the decision to contract with KBD.