Coastal Granite is a fantastic company, great customer service and very professional and…read moreexperienced workers. They installed my out door BBQ kitchen granite over the summer and I was so pleased with their work so when we decided to do our Kitchen we called Coastal Granite to do the work. I highly recommend this company. Mike & Louann Old Bridge, NJ

This is the worse company for granite. The counter tops are lean, rough finishing, and…read morepoor-quality work. There was glue all over the granite, where they attempted to hide scratches. My bar countertop lifted with one pull. We called multiple times, and they will not return our calls. Majid the "manager" refuses to guarantee his work and will NOT answer calls or text. We had to hire a new company who was able to correct some of their work but most of all we had to replace multiple pieces of countertops. I urge you--DO NOT BUY from COASTAL Granite.

I'm waiting to hear back from them regarding an estimate for my bathroom. The woman who helped me…read morewas professional and courteous. She was very knowledgeable about the products she was selling. I'm hoping the estimate is reasonable.

Seriously, the rude woman working here totally ignored us. The place looks out of the 1950s to…read morestart with; not the showplace you might expect. Cost to overlay their poly mix onto your current countertop is as much as getting granite installed. And a final PS: I hate that stupid woman in your commercials who hawks Magnolia's, this dump and some local tv show. She's also straight out of 1950.

Thomas is the man! He knows his craft well and works quickly. Took care of 3 rooms in a couple…read morehours.

Professional, helpful, great value. CleanPro is amazing! Best in the area by far. They did our LVP…read morethis time and it looks new again ( plus they sealed it ) Our carpets still look great from the last time they did them! Thanks Dom and Cmeanpro!

Found this little gem in Myrtle Beach. The ladies there helped me find exactly what I needed. I…read moretrusted this company with my renovation and couldn't be happier. Do I like it? I LOVE IT. The next home I renovate, I wouldn't hesitate to use them again. Highly recommend.

Had them come out to look at granite counter top to clean and reseal and provide estimate. After…read morereceiving estimate, I scheduled an appointments. They never showed up or contacted me. I contacted them several times after that and made appointments. They never showed up or contacted me. When I reached out to them, they had excuses for not showing up. They said they got tied up on a big job. But again they never reached out to me to say they were not coming. So today they were going to be here at 9am. It's now 10:30 am. They haven't showed up. I contacted them and asked where are they. No response. So finally I canceled them. I gave them too many chances. Terrible customer service and I find them unreliable

Great experience from first visit to after install. I had three quotes from local companies and…read moreSouth Star was the best quote. I was comfortable on first visit when my representative was able to pull up the floor plan of my condo on her computer screen; they had installs at the complex previously. That probably led to such a quick and accurate quote. I was able to walk thru their warehouse, an extensive selection of granite to chose from. Once the bid was let, we had a visit from a technician for templating the kitchen counter. The install date was set and South Star was right on time. Tear out and install took less than 3 hours and was checked over and over for fit and leveling. Overall, a great experience.

I ordered and had Quartzite installed. Day of installation I see on FB they were having a blow out…read moresale for certain choices & measures. AND they were giving everyone a free sink, free sink cut out, & free edging. So I was unhappy that I didn't get at least free sink & cut out. NOPE- tough luck to me. So if you get a cheap granite, and only 45SF ( mine was 47-go figure) you get freebies, but if you go high end, they are not willing to do anything for you. Feel poor customer service to say the least! So never do business with them EVER!!!

From the moment I arrived at the showroom, I felt like my business mattered. Although my home…read moreimprovement job was small, Cathy & Erick made me feel like they valued my business. the Customer Service, pricing and installation were great! I"m a very pleased customer Highly recommend this Company

This is THE BEST place if you are doing any remodeling. I had them do my total kitchen remodel, the…read moremaster bathroom, and the guest bathroom and I couldn't be more pleased. The owner (Erick) was totally hands-on, followed the process from from beginning to end, and made sure I was happy every step of the way. And Erick knows all great people as needed (plumbers, electricians, cabinet, and more) to compete the job. The price was more than fair and I HIGHLY recommend this company!

Incredible customer service, product quality, and expert workmanship. I love my counter tops and…read moretile. Very efficient and hard-working representatives.

I cannot say enough good things about the excellent customer service I received from Shelby, Tanya,…read moreScott and Kevin. My quartz countertops are simply beautiful and every single employee was very helpful for this entire installation. I wish I could give The Countertop Store a 10 star rating. We are using these guys again, for another remodel project. What a great job they all did, from customer service to the installation. Thanks to all of you for a job very well done and for the excellent customer service. It's hard to find that these days... Mark and Debbie Lynch

The stone at Stone Basyx is stunning. The most beautiful collection of natural stone I've seen in…read morethe Myrtle Beach area. Very clean, well lit, and friendly, helpful and knowledgeable staff.

What a fantastic experience to shop for stone. The team at Stone Basyx was amazing, helpful,…read morepleasant and knowledgeable. They work with fabricators, interior designers, designers, architects and property owners. Stone Basyx group sources the best natural stone from quarries around the world.

Thompson Stone and Marble installed over $6700 worth of Cambria quartz in our kitchen two days ago…read more As shown on the attached receipt.   The process was smooth and Thompson was responsive in communicating the plan and contacting us for the measurements, slab pictures and the installers were great!   I had been contacted by Robert from Thompson before the fabrication, who provided me with renderings of the SlabMaster laser template against our exact slab.  I was concerned about jagged edges and was assuered byvRobert that this was just pixilation and he sent me a clearer picture where the edges looked smooth and straight.   What went horribly wrong? The inaccurate cutting of our expensive quartz as seen in the pictures below. On the full wall behind our sink we have tile which was there when the laser measurements, Jamie of Thompson, took in Feb 2022. Jamie never said having the tile installed would cause issues with the fitting of the countertops.   I was on conference calls most of the day of the inspection and after the installers had left had a chance to inspect the countertops.  To my dismay I found 1/4 inch gaps between the countertop and wall on the far left side of the three separate pieces of quartz . The far right sides, which butt up to the left side with each gap, is flush against the wall. It appears that slab was misaligned or was pulled to one side when it was being cut.  The gap between the wall and counter is exactly the same depth and shap.   I contacted Thompson Stone right away by email. I heard nothing for 24 hrs. I copied in Brittani who had been extremely helpful in the previous months leading up to our install. She said she had asked William to contact me. Later that day I was contacted by a woman from Thompson who advised me that the issue with the gaps was my fault due to having tile installed on the wall. That this would make the wall uneven and this problem was to be expected. I explained this was my 4th time installing quartz tile and each had had a tile backsplash behind it. Non of thos previous installation had this kind of issue.   I asked the representative to have someone from Thompson come out and inspect the tile as I didnt know if the pictures shown below displayed how bad the fit was. The representative told me that I was not understanding why this happened which she had explained and she would notate my account and contact the store where we had purchased the material. And further told me NO one from Thompson would be coming out as this was not their fault.   I will update this review with any changes that may occur in the future. As of now I would advise not to choose to have Thompson Stone install your countertops.   Also note we LOVE the design and look of our new Cambria quartz. We highly recommend this product. Next time we will use an official Cambria dealer/installer. Versus going to a big box and having their 3rd party installer do the work.

CONTINUED FROM PRIOR POST in reply to their comment on my post. First, they told me I am not the…read morecustomer and that my builder is. However, my builder never signed off on accepting the slabs. No, they called me to sign off on the slabs. They showed me one slab and said they are exactly the same. I'm not the professional; they are. What do I know about quartzite? He had me sign off on a design form. The design looked exactly like the pictures he showed me from the distributor. Then they added my builder's name right next to mine. The form says nothing about damage. Second, the ONLY option Thompson provided us to resolve the problem was for us to PAY THEM MORE MONEY!!! We would have to pay to remove it, cut it into pieces for our outdoor kitchen, and refabricate them. AND THEN, PAY FULL PRICE for a new slab, plus PAY FOR delivery and fabrication. WHERE ARE WE BEING COMPENSATED FOR DAMAGES AND INCONVENIENCE?? We would then have paid upwards of $30,000+ for countertops. ARE THEY OUT OF THEIR MINDS? For my aggravation and since I'm forced to live with damaged goods, I proposed that they should reimburse us HALF the cost of the ONE slab, and I would remove my truthful (negative) posts, and they would never hear from me again. Please note: Since they do not have a signature from the "CUSTOMER", a.k.a. my builder, they have no leg to stand on in court.

Gabby has been so helpful and professional with our coffe bar installation. I call her, and she has…read moresomeone here and on time each appointment. She is a true asset to your company. So easy to deal with Gabby! TY!

From the owner: Serving Horry County and surrounding areas since 2011, Granite Marble USA offers granite, marble…read moreand quartz countertop and fireplace sales and installations. Call today for an estimate!