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    Floor & Decor

    5.0 (2 reviews)

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    9 months ago

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    Hobby Lobby

    Hobby Lobby

    (1 review)

    We went to Hobby Lobby' today to buy a table top pelican for someone's birthday. I had seen that…read morethe pelican was $16.99 online but it was marked $32.99 in the store. When I went through the checkout, I asked the cashier how much it was figuring she would punch in the code on the ticket and then tell me it was $16.99 Instead she told me "$32.99," I said "did you ring it in ?" and she said, " no it says $32.99". I then said "well online it said it was $16.99". I was almost sure it was but I didn't think of taking my phone out and showing her the app. She said to me," I have worked here a long time and I know my job and those are never on sale". I said very calmly "I didn't ask you how long you've worked here and I didn't say you weren't doing your job correct? All I did was ask you to ring it in to see how much it was" and she said "it's $32 ,99." So I left got in my car looked at the app and it said it was $16.99 which is what I thought. I went in and asked for the manager and the person who came upfront that said they were a manager told me that there was no way the girl could've done anything else but look at the ticket because unfortunately hobby lobby app marks things down but doesn't tell the stores? And here's what I don't get she said the girl couldn't ring it in?? So does that mean they don't keep track of their stock? That makes no sense to me whatsoever. I gave the store 1 stars because I do like hobby lobby. I do like the worship music that plays over the loudspeakers . However, I think they should really get this together somehow /could you imagine if I didn't know that I would've paid $32.99 for something that only cost $16.99. Again I raise the question if they just ring in what the ticket says and don't tell anybody what was bought how do they keep track of their stock??? I would love someone to answer that!!!

    Floor & Decor - flooring - Updated May 2026

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