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    FlixBus

    1.5 (488 reviews)
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    Here is an image of the Flixbus tracking. Apparently they are willing to leave early. The 6:35 bus is leaving 30 minutes earlier.
    Rebecca C.

    Flixbus is not dependable and I do not recommend it. I will go into greater detail, but here are some things you can expect: 1. The bus to show up at the wrong location. 2. The bus might not be marked as a "Flixbus." 3. The bus will leave early without you (see screenshots for a bus that is leaving over 30 minutes early). 4. Customer service might say they cannot give you a refund due to their "terms and conditions." Ask them to cite the specific clause because they are just saying that! I took Flixbus from San Diego to LA and it was a fine, comfortable experience but I had difficulties with the return trip. I was at the correct bus stop early (3:17pm for a bus that left at 3:35pm) and there was another passenger waiting for Flixbus there too. An unmarked black bus pulled up across the street at 3:30pm and left at 3:31pm. When I checked at 3:40 p.m. it said that the bus had departed. I guess the unmarked bus at the wrong location must have been my bus and when I contacted customer service for a refund they tried to tell me that it did not qualify for a refund in the United States according to their terms & conditions. I had to ask them to try to cite their applicable terms & conditions and when they realized they could not they finally agreed to process the refund. I have attached screenshots of the tracking from the app that shows that the bus is willing to leave early. Please note that the Irvine stop is scheduled for 6:35pm but left at 6:01pm, over 30 minutes early! Even in the official emails they recommend you are just 15 minutes early, so at this point why even bother scheduling it? The Amtrak is more expensive but at least runs on an actual dependable schedule, so I will be using that instead.

    Conversations
    Dar T.

    The company canceled the bus after 30 minutes scheduled time stranded in downtown Los Angeles without charger fir phone and when we complained they informed us this is it since they are protected with local and nation politicians, contacted local news anchor and they are setting up investigation on the company and their connections with whom they are to get to the button of conspiracy and bribery

    We were seated here, This seat should be yellow  caution taped off. It was unsafe for us to be that close to a broken window.

    Rode in a Flix bus with this window. A bump hard enough could have shattered and put us in serious danger

    Everybody walking around in the freeway
    Jorge S.

    This bus broke down in the middle of nowhere las vega to los angeles. They left us there 5 hours in the heat no replacement bus no refund no food no water just terrible.

    Not a FlixBuss
    Sean C.

    I'm on a bus to San Diego. I paid for a FlixBus bus with all its features but instead It's a sub contracted bus that is not a FlixBus but private label. This bus is not really what was advertised. No WiFi or extra leg roomI. The seat assignments which is what I paid for was not delivered since I was told it was open seating. I was planning on taking the bud on a regular basis but what you are offering is bare bones. Greyhound in this case is similar. I feel I was mislead by FlixBus website and what I was promised. Customer Service seems not to care and I do lodge a complaint since I paid for a reserved seat but then told seating was open. A waist of $8 BTW, 6/24/23, it has been a week since I complained to FlixBus and I never received any feedback from the company. I also added the bud I rode on.

    The people were chill and helped each other. Really comfortable seats in the White buses!
    Karen G.

    The clean buses and Awesome Drivers are the dependable parts. Round trip when ordering means pay for one way and their computer system doesn't bring you to schedule return trip-this happened to many of us-we ended up doing two one way trips. Customer Service is a D- I chatted with someone who has no authority to do anything or care about what the situation is, twice! Good luck with consistent bus service and immediate updates to your schedule on the app! Thinking I may have been stranded due to "1 minute to transfer" due to bus schedules being changed at last minute. Buckle up emotionally when you ride with them. You won't know if you are left stranded because app doesn't show other bus schedules. Greyhound website shows Flix Buses. Apparently, they are a different country bus that bought out greyhound. They delete negative reviews, even if most of the review is positive. Their customer service cannot do anything for anybody for any reason. smh I don't mind loading my own luggage underneath the bus. You have extra luggage, you will be talked to about paying for it-good luck with customer service on getting that done. I will continue to use them because the seats are really comfortable, the Drivers get us to the next transfer really well, the buses are clean, and have toilets, and they go farther than Greyhound in a day with their tag team buses. They are the price of gas fillups for my car for the trip. Transfers are a guessing game right now. We know what bus to take next by asking the Drivers. Nothing on the bus that says where they are going next. Not all are even " Flix buses" on the outside. There is storage under your seat for a small item. AND you may get a flix (movie) to watch on their monitors which makes the trip pleasant and short.

    Cockroaches

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    10 months ago

    They switch the departure time without letting you know and the bus depart 20 or 30 minutes earlier wtf is that?

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    Page 1 of 13

    FlixBus Reviews in Other Languages

    Ask the Community - FlixBus

    What stop do I get off for Los Angeles International Airport?

    I don't believe there is a stop for that. If there is a stop in Downtown LA you can take a $10 shuttle called The Fly Away at Union station. The Fly Away is super convenient and they only take cards, pay on the shuttle. I believe it leaves every… Read more

    Is Flixbus operating again in the US in June 2020? Because of the covid virus I know they stop operation but I went to check the app and can purchase tickets to Vegas in July for a trip I'm hoping to do

    Andrew, it certainly appears that it is operating from its website. Highly recommend this service.

    Is it safe for a long time trip (LA to San Francisco) by my own?

    Yes, generally speaking, solo bus travel is safe. Of course, as with any mode of transportation, remain aware of your surroundings. If you plan to sleep on the trip, be extra cautious of valuables such as purses and consider wrapping the strap… Read more

    Is there parking at the Montclair stop?

    There is a lot of parking because the stop is near the mall (Montclair Plaza) and many restaurants. But idk if you could legally park overnight and not get towed possibly.

    Don’t See Your Question? Ask Away!

    Review Highlights - FlixBus

    I travel from Palm Springs to North Hollywood and my experience was absolutely positive 100%.

    Mentioned in 15 reviews

    Read more highlights

    You might also consider

    Xe Do Hoang - Seats have safety belts, the ability to slightly recline, small overhead bin space, a mesh bag, and a beverage holder.

    Xe Do Hoang

    3.4(103 reviews)
    11.8 miChinatown

    The Hoang bus, also known as the Banh Mi bus, no longer includes a free sandwich, but you can still…read moreget one at the stores in the strip mall. The gas station next to where the buses load are kind enough to let folks use the bathroom which is nicer than the one onboard. For the Westminster (Orange County) to San Jose route you load in the big white bus 45 minutes before departure. When you book online you'll get a text that says: Hoang Bus - Ticket booking confirmation: Departure date: 04/06/2026 - at: 09:15 AM (45' mins in advance) ABC Supermarket 8970 Bolsa Ave, Westminster, CA 92683 Route: Westminster - San Jose 01 luggage maximum 50lbs + 01 handbag - 1 free bottled water/ 1 pax Xin vui lòng thông báo nếu quý khách muốn nhận tin nhắn này bằng tiếng Việt/ Hoa. The bus takes the 405 to 5 freeway and takes about 6 hours +/- on traffic. You get dropped off at a Bahn Mi shop in South San Jose. My text said: To: San Jose, CA Time: 16:00 Address: Huong Lan Sandwiches, 1655 Tully Rd, San Jose, CA 95122 Ticket was $60 (Iran War gas prices) as of April 2026 which was 1/2 of what Flix/Greyhound was charging and a fraction of the $400 SWA wanted for last minute John Wayne to SJC flight. Great for college kids at nearby UCI or Chapman. Crowd is mostly older Vietnamese Americans. Bus was clean. Driver professional. Bus was packed so the service is popular.

    A slightly older charter bus but does it look like I care.. it's $50 from NorCal to SoCal LOL. It…read morefelt like a super quick trip. Felt very organized and was an easy trip. Notes: - you will get the location for pick up and drop off once you book, but u can call them to ask. - San Jose location was at Huong lan sandwich - Chinatown location was right next to the metro station, very convenient! - bus has a bathroom - they provide a water bottle - many people buy tix on the spot so come early ish if u want a good seat - no outlets - yes wifi - they can put your luggage under the bus but there's also overhead storage - they make a stop halfway at a Popeyes/ Taco Bell but there's also a subway and some other places across the street. We stopped for 15 min. Also this location had a really nice bathroom lmao - the driver mainly spoke viet but that was not a problem at all. There's plenty of non viet people on the bus so don't worry if ur not viet

    Photos
    Xe Do Hoang - Seats are assigned by driver.

    Seats are assigned by driver.

    Xe Do Hoang - My seat ft the best chips in the world

    My seat ft the best chips in the world

    Xe Do Hoang - Look for the big white buses in the parking of ABC Supermarket at 8970 Bolsa Ave, Westminster, CA 92683. Route: Westminster - San Jose

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    Look for the big white buses in the parking of ABC Supermarket at 8970 Bolsa Ave, Westminster, CA 92683. Route: Westminster - San Jose

    FlixBus - buses - Updated May 2026

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