I have been a member for over 20 years. The water aerobic classes are amazing . Each instructor…read morehas their own style but all of them are great .I usually go to 4 classes each week . Love Vanderbilt Club !! Loretta Carrigan

Great gym equipment with very friendly and helpful staff. It's a gym but the owner is so amazing…read moreshe makes you feel like family when you walk in.

I like the hot tub, sauna, steam room and the gym is OK, but it is pretty run down and poorly…read moremanaged. Equipment is frequently broken, towels are often out (what prompted me to write today), drinking fountains broken (today), etc. It seems like a lot to pat for what you get. Outdoor pool is really lame (all very shallow) and my kids prefer to go to our local community pool.

In August, before my sister's wedding, I booked an appointment at this salon based on a friend's…read morerecommendation. I was very specific about the techniques and cut I wanted and was assured they could handle it. When I arrived, I was told my appointment had been switched to a "more experienced" stylist. Her previous client was unhappy with her color, so instead of focusing on my appointment, the stylist kept going back and forth, working on that client's color while also cutting my hair. She completely ignored me, barely consulted with me, and kept insisting the haircut I wanted "wasn't that hard," as if I was making a big deal over nothing. The result was a terrible haircut that was not what I asked for at all. At first I thought I might be overreacting and tried to give it time, but months later my hair is still completely messed up and uneven from that cut. This was an incredibly disappointing experience, especially before such an important event. Terrible customer service and I would not return or recommend this salon

Great workout, very welcoming community and plenty of hours to choose from! The instructor does a…read moregreat job guiding you through the workout, but it's really up to you and your motivation level!

I'm 3.5 months into my Orangetheory journey and am totally hooked. I was never a group fitness…read moreperson before, but this is SO different from every fitness class I've ever tried. The staff and coaches are great, the music keeps me motivated, the gym is clean, and the workout is . Don't be afraid to come in and try a class. You won't regret it!

The staff were very helpful and professional at the front desk to help us resolve an account issue…read more I would definitely come back.

terrible... i was signed up and told the pool would be fixed in a week or two.. its been 2 years.read more

Pros : It's 24 hours and has single person bathrooms. Also very friendly staff. That's it…read more Cons : This is a very very small gym with an incredibly mediocre setup. They charge a monthly maintenance fee which is completely fine, however equipment is consistently breaking down and takes forever to be fixed. In one of the pictures the pullup bar is missing a grip on one side and it has been this way for AT LEAST 6 months. When I asked a team member about it they gave some bs excuse about it and said it would be fixed soon. 3 months later still nothing. Also noticing what appears to be black mold on the ceilings(I'm not an expert.) I stay here because it is extremely close to my job and is basically the only gym available when I'm off that I know of. If any other options become available that can even come close to the convenience that this gym offers I will immediately cancel my 2 year contract and happily pay whatever cancellation fee comes with it. Also goodluck going during the afternoon.Thanks for reading

Great gym spot just needs a better water heater for the showers. After 2 or 3 showers you have to…read morewait awhile for them to heat back up. Other than that the gym is nice and kept pretty clean!

No matter your level of fitness, these workouts are extremely beneficial. I reluctantly started…read moreafter herniating 2 discs in my back. The core work has rehabbed me beyond my expectations. I'm stronger at 71 than I was at 45. Fast results!

btone is the best! it's such a great low-impact workout and helped me heal and strengthen my core…read morepostpartum. I've never been so strong! All of their instructors are amazing, tons of options for class times, and they always ask for and listen to feedback.

Closed last October and I'm still waiting to get my belongings out of my locker. Managers/owners…read morehave been non-existent.

A couple of months into my workout - one day, during my workout, the general manager approached me…read moreand offered to cancel my gym membership because I dropped my weights during my deadlifting. Before I signed up, I specifically asked three questions: 1) Whether I can do deadlifts; 2) Whether I can drop weights; and 3) Whether I can use chalk. The staff (a young boy) at the front desk answered affirmatively to all three questions, so I joined the gym. Many Planet Fitness type of commercial gyms have noise rules - that was why I asked. Given the explicit initial verbal consent when I signed up, I was furious and felt not welcomed. I argued with the manager and then left immediately without finishing my workout. I came back a second time to get my refund (and btw they refused to refund my annual fee). Now the young boy who signed me up claimed I only asked whether I could do deadlifts. And he claimed that he had warned me multiple times. These were flat out lies. About two week ago (and a couple of months into my training), he asked me to put mats underneath and I complied. That was the only time that we had a discussion about the noise. I pressed for details about those supposed "warnings" and the boy refused to clarify. I've trained at the gym for four months at different hours. Most of the time I saw only teens at the front desk. The general manager claimed he never saw me before that day's incident - thus I realized that the gym never had proper professional management. If the gym decides to hire underaged staff to help, that's perfectly okay. The problem is - if the teens - who lack the professionalism of adult trained staff - decide to handle matters in a teen's way - customers will have limited resort. The manager pointed out that the gym has rules forbidding weight dropping (and I am not disputing their general rules), but the gym also has rules that people must wear their masks at all times, as well as you must put weights back on the rack. But the rules are never enforced. People wander around, or grunt heavily, a lot of them without masks especially the teens. I have been training for a couple of months and I was under the impression that it was a gym managed in - let's say - a quite libertine way. I told him that this club is among the most dysfunctional in terms of weights arrangements (and I have toured more than a dozen gyms in different areas) - every single time I went there there were always some weights on the bars/machines (sometimes only on one side) and I had to put those weights back by myself. Different categories of weights are often stacked together. Also, having three 45lbs plates only on one end of the barbell hanging on a rack without people attending is actually dangerous. When I pointed out these apparent irregularities, the general manager - rather than acknowledging that things could improve - exploded at me. He shouted that it was not feasible to have staff sleeping on the floor all day to observe gym etiquette and enforcing the rules - and he would not stand me "insulting" his gym. So this is an interesting development. But after reading other comments on Yelp now I perfectly understand that I am not the only customer who got shouted at by the general manager. To sum up - the gym is not professionally managed compared to industry peers. The training environment is passable but not among the top tier. There are a lot of teens who train here and teens have different manners. For the mask conscious people - I've been to gyms that stringently enforce mask rules but this is not one of them. People frequently don't disinfect the equipment despite the explicit rules mandating disinfection. The locker rooms are not dirty but they are a bit beaten down (I have only seen the male lockers). Its pricing point ($45) should warrant a better environment but it is not the case. And the last word I heard from them is - you are no longer a customer, bye-bye. Well indeed. That's just the perfect way to treat your customers, even former ones. Congratulations.

I am generally happy with Planet Fitness in Norwood. The hours are convenient, and the staff is…read morefriendly. I have no major complaints. However, one thing that really bothers me is that during the renovations, they removed several stair-steppers with arms. As a result, the remaining machines are often full, and one of the units has been out of service for over a month.

Planet Fitness in Norwood is, frankly, a mess. The place feels run down and poorly maintained, with…read moretrash on the floors and an overall lack of cleanliness that's hard to ignore. The locker rooms and bathrooms are especially bad--dirty, neglected, and clearly not a priority for management. The equipment itself might be decent, but that doesn't make up for the environment. A gym should feel clean, safe, and well cared for, and this one misses the mark completely. Staff presence is minimal and doesn't seem engaged, which only adds to the impression that no one is really managing the place. At the end of the day, it feels like a classic case of "you get what you pay for." If cleanliness and basic upkeep matter to you, this location is going to be a disappointment.

I have been at Crossfit Cut in Walpole since Memorial Day, May 2013 and my body and mind are…read morestronger than ever! I'm going to be 57 years old soon, I am an avid runner and attended the gym faithfully four times per week, but I got to the point where I was just going through the motions. I knew I needed more, something different, and thanks so my son's encouragement to try Crossfit I've found it. Alicia and Brad, the owners at Crossfit Cut are wonderful, they get to know who you are and your personal goals so that they can encourage you to achieve them, and when you're ready to push beyond. You don't have to want to do it all or compete with others in the gym; it's all about the personal achievements you set for yourself and driving towards those goals. This weekend I'm competing in a Crossfit Challenge -- with 9 of my fellow gym members. I think you could say I'm hooked! I encourage everyone to try this gym; I know you won't be disappointed. CL

Wow! Not what I expected at all! I was overweight and…read moredesperately needed to get in shape. I had heard of Crossfit and saw all the videos of crazy athletes online and I knew that wasn't me. I also knew that I hated running and would get bored easily at a regular gym with eliptical and weight machines. I needed something new, so figured I would go to Crossfit one day, just to check it out, after all, it was free. Brad and Alicia had me do an intro session. They were extremely informative and seemed to understand when I needed encouragement and when I needed a breather. They teach and enforce proper safety, strategy, form and technique. They even taught me about proper nutrition and diet! Brad and Alicia are not only knowledgeable, but they are passionate at what they do. To this day, I'm not the fastest of the group and I'm certainly not the strongest, but I am 50 lbs lighter and much healthier than I was. I feel younger and am able to do things that I never thought I would be able to do again. Mission accomplished. Thank you Brad and Alicia!!

I strongly recommend finding a different gym to learn the Olympic lifts. While these guys do…read moreattract some attention from networking, running seminars and knowing technique, they are more concerned with making money and traveling than coaching their athletes. They also conduct business in a shady manner - offering no dispute resolution whatsoever - cash in, cash out. For example: Last month, Norwood Weightlifting accepted pre-payments from several members (myself included) for a full eight-week training cycle and then promptly vanished a month later to travel around the country and post videos on YouTube. I was never given a refund. Bottom line: the fact that the coaches don't care enough to even show up to meets when a handful of their athletes are competing speaks volumes about this place.

I find the other comment bashing this gym as a poor place to learn the olympic lifts maybe…read moremisguided. I trained here on a dedicated schedule for several months and dropped in many times over the years. This is a weightlifting training center, mainly to learn the olympic lifts (snatch and clean and jerk). This is not really a "gym" to go workout haphazardly, or do bodybuilding or some other style of exercise. Olympic weightlifting is a pressing focused sport that highly utilizes speed strength, acceleration and power. The main movements trained are the snatch and the clean and jerk. There is also a great deal of barbell training including squats, deadlifts and pressing movements along with general physical preparedness training. If you are serious about learning the discipline of Olympic Weightlifting, Norwood maybe a place for you to learn. They host a variety of Eleiko bars and bumpers. The rich history of Olympic lifting harbored within the walls of Norwood Training Center is tough to beat throughout the nearby gyms. There are several good gyms that offer great coaching in the Olympic lifts in New England and this is undoubtedly one of them. Most people who come here for training probably do not venture to the gym based on yelp reviews. It is more likely that they have seen the team lifting at local weightlifting meets, or heard of the gym through many of the successful national and international weightlifters who have trained at this facility (simply youtube video search the hookgrip media group to find a video featuring a few National Level athletes including Norwood's very own coach and New England Snatch record holder, Yasha Kahn, also training in the video are Olympic and World Champions Ilya Ilyin and Vasily Polovnikov who coached here for a time). The gym's owner Don Venterosa may be one of the original members of USAW, I think his member number might be in the low hundreds (they now have millions of registered members) and is deeply entrenched in weightlifting knowledge and experience. He really wants the athletes who train here to succeed. You may also find the legendary Denis Reno coaching or training at the facility, best known for his famous decades long and highly respected weightlifting newsletter. Dave Lussier, one of the strongest youth weightlifters with a multitude of records also brings his team of lifters here from time to time. I almost gave them a four star review because the parking situation can sometimes be a bit jumbled. Also, it gets busy some nights and you may need to share a platform with 3-4 other lifters and it can get a bit tricky. It is what might be considered an "old-school" weightlifting gym, as it is located in a garage bay next to an auto body shop. As inferred by one of the other reviews, you may not always have a coach present some days but always have access to one for any questions or concerns and remote coaching. The majority of athletes who I have trained with here are looking to be competitive on the local, regional or national level and take weightlifting very seriously. It maybe an intimidating place to learn, but if you can get past the difficulty surrounding the initial learning curve inherently experienced in weightlifting and have the discipline required to work at the techniques and principles consistently, Norwood is a great gym. This review is only to clarify the previous one star review and offer a contrasting perspective. You will certainly need a good deal of independence, confidence and socializing /people skills and a healthy dose of common sense since the weights being lifted here are usually in the higher calibers. If you feel like you need a more beginner/intro class to weightlifting I would suggest inquiring with Norwood Training center about setting up private sessions with a coach (they do offer that based on availability) until you feel ready enough to join the group training sessions or to continue with their remote coaching program. Don't be surprised if the first several weeks to months involve training with just the barbell or light weights, they take technique incredibly serious, and look to have you understanding the movements and performing them safely for quite some time before adding wrights and developing strength. It takes years to get good at Olympic weightlifting, no surprise many of the athletes here have been training for years at this facility and have found success in their efforts. Hope that helps.