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Flips Automotive

5.0 (6 reviews)
Closed • 8:00 am - 6:00 pm

Services - Flips Automotive

Check engine light

Engine oil light diagnosis

Auto general diagnosis

11 More Services

Auto noise diagnosis

Tire Pressure Monitoring System diagnosis

Auto no-start diagnosis

Auto vibration diagnosis

Auto diagnosis or inspection

Auto pre-purchase inspection

Auto maintenance

Auto repairs

Auto transmission repair

Routine automotive maintenance

Transmission leak inspection

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Christian Brothers Automotive Montgomery Mall

Christian Brothers Automotive Montgomery Mall

(35 reviews)

It all started with a small taillight bulb. I was treated with warm welcome and genuine listening…read moreand given options. The light bulb was ordered by Tom S. Unfortunately I needed to wait until inspection, due to personal difficulties and the patience was commendable. I really appreciated the kindness and support as life seemed to be out of my control. After the thankfully passed inspection, the car battery had been struggling in cold weather. So as my CBA Mechanical technician Matt was examining the vehicle and battery the alternator gave up. I appreciate how Tom Steven's, CBA Service Manager, careful checked together with Matt all options before deciding that I needed a new alternator. And to make matters even better, they helped me find a replacement alternator that was reasonably priced and quality condition. Since my car is older I was not wanting to pour money into repairs. The communication given to me and updates was so helpful and comforting. I was always aware of what was needed or happening. The diagnostic report and videos on each car concern was outstanding! And I mean outstanding and very informative as to how my vehicle is performing and why certain maintenance must be done. No pressure just made aware. Thank you Tom and Matt for making my car better and safer. I recieved and oil change, steering and brake fluid flush. And even more was able to have my headlights cleaned and trunk mechanism fixed so it wouldn't not fall on my neck. These many decisions were made together and the bill was not a regret but a privilege. The writing of this review is not just to praise Matt and Tom who were the best, and Chip, CBA owner, who shuttled me home and brought me back at completion of vehicle inspection, maintenance and several repairs. I really want to let anyone needing car care and /or repair service to try CBA. (Christian Brothers Automotive)!!! I truly recommend Christian Brothers Automotive! I want to close with a big thank you to AJ, Patrick , Anthony who answered my calls so welcomingly. Also Chip who helped me get home and back. So so good of you!!! And of course Tom Steven's who coordinated all the concerns so relaxingly and smoothly between Me and my Service Technician Matt, who gave quality workmanship and a more functional and safe vehicle for me to drive now!! Thank you Christian Brothers Automotive staff - what a team! I am glad you are here!

I had a very disappointing experience at Christian Brothers Automotive (Montgomery Mall, 565 DeKalb…read morePike, North Wales). My son brought in our car to have both rear brakes replaced. He provided the parts and was quoted about $300 for labor. The shop only replaced one rear brake, discovered the other caliper was seized, and then reassembled the car without calling us for options. Afterward, they informed him the vehicle was unsafe to drive but still charged the full $300 labor fee -- despite not completing the job. To make matters worse, they didn't even have the caliper in stock, leaving us with no solution. This was unacceptable. The lack of communication, releasing an unsafe car, and charging full price for incomplete work shows poor customer service and questionable business practices. Customers deserve honesty, fair billing, and consideration for safety, none of which we experienced here. Thomas Stevens was very dishonest, stating that we resided out of town on our invoice, when we live 15 minutes away from this location. Here at this location, they consider everyone else's position, but the customer. Their practices are unethical, immoral, and unjustifiable. My recommendation is that you search elsewhere for your automobile services as this franchise is anything but Christian based. I have reached out to the owner and I am waiting on a response. I will update this Post upon hearing from the Owner, Chip Eissler. I'm not sure if they're even recognized by the Better Business Bureau. I will look into it.

Flips Automotive - autorepair - Updated May 2026

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