Terrible experience with this company
We thought we'd try out their summer day camp program and deeply regret it. We are so relieved they didn't have enough registrants that they had to cancel the fourth day of camp we originally had our child registered for!
Staff told me that lunch was included for day camp, it wasn't - I don't mind - I actually thought it was obscure they would tell me this.
Coaches are poorly trained in general - very unsafe with the kids- they don't notice when kids push or trample on others in competitive games and as a result - children are injured, my child had to notify the coach she was hurt - and no phone call to parents to inform them of said injuries!
The coaches are also unwilling to help children who don't have any gymnastics experience, telling children to "figure it out for themselves"
Clearly the employees are miserable at their job just based on their grumpy facial expressions, no smiles upon arrival during check in, the responses they give children and their lack of regard overall
The owner and staff accused my child of lying about their experiences at the camp
It's pretty obvious the owner has received negative feedback on her establishment previously because she relies heavily on "footage from her security camera" to back her story up and prefers to blame the children and call them liars as opposed to just supporting children, accepting honest feedback and resolving the problem. Why would and how could a child make up these stories of how they were treated or injured themselves? Why would she deliberately hurt herself?
Additionally- no air conditioning- so the children are doing physical activity all day indoors during an August heatwave.
Equipment needs upgrading, facility is dilapidated and outdated, it's a garage with mats, cluttered and disorganized, looks unprofessional
No signage whatsoever, so we couldn't find the entrance to the building because they had their front door propped open (which is the only place they have a small sign lol)
I don't recommend this place to anyone, in fact I strongly recommend avoiding it! Please don't waste your money - and save yourself the headache so that you don't have to deal with the owner or staff- it was absolutely mind numbing - several minutes of my life I'll never get back but most importantly my child got injured and didn't have a good time read more