My husband and I just got married at Flint Hill last month, and, honestly, I can't say that I'm without complaints. First of all, every time we scheduled an appointment with the people at Flint Hill, no one was there to greet us, and we were left wandering around the lobby for a long time before anyone acknowledged our presence. Even when someone came down to greet us finally, they were usually a little perplexed by the fact that we were there. Also, I didn't think there was anything that special about their cakes. To me, they tasted like the cheap cakes you buy at a grocery store, and the people who were with me at the tasting agreed. The actual cake was too dry and the icing was way too sweet. We ended up going to another place for our cake because for me, it was very important that the cake not only looked good but tasted good.
I think, though, my biggest complaint about Flint Hill has to do with their lack of organization. Weeks before my wedding, I was asked to schedule an appointment to drop things off for the wedding day (bubbles, pictures, guestbook, etc.). I drove all the way out to Flint Hill on the day of my appointment, filled out all of the necessary forms, and then left all of my things with them, trusting that they would take care of putting them out and not losing them. Boy, was I wrong. On the day of the wedding, I of course was much too caught up in being the actual bride to make sure that the guestbook and the pictures for our wedding were put out upon my arrival. Due to the fact that I came at my appointment time and made arrangements with my wedding coordinator, I assumed that all of this would be taken care of. However, when it came time for the groom and me to leave, I asked our coordinator where the bubbles were for our exit, and she looked like she was completely clueless. "What bubbles?" she asked me. This is when I realized that the guestbook and the pictures had not been set out for the entire day. She went on a mad rush to find the things and eventually was about to get everything together, but at that point, many of our guests had left and so very few were able to sign the guestbook. That guestbook was very expensive, and I went out of my way to make sure that the guestbook, pictures, and bubbles where there for my wedding day. For the amount of money that I was paying them to organize my wedding, you would think they would have been able to keep track of these things.
Due to the aforementioned problems I had with Flint Hill, I was very conflicted about whether or not to give this place three stars or four stars. However, in the end, I have to think about my overall experience on the actual wedding day, and I have to say, looking back at my wedding, I have never been happier. The venue is absolutely gorgeous, and whether your wedding is outside or inside, you will end up with beautiful pictures. Besides the guestbook and bubbles mix-up, the wedding coordinator was very professional, friendly and helpful at the rehearsal and on the actual day of the wedding. I was comfortable knowing that I was in good hands and that everything (well, almost everything) would be taken care of for me. On the day of my wedding, even if the venue would be hosting another wedding later that night, I was made to feel like Flint Hill was my home and that my guests and I were the only people they were concerned about. Based on conversations I've had with the guests at the wedding, it seemed like they only had positive things to say about their afternoon at Flint Hill as well.
Other things I loved about the place:
1. All of the food (wedding cake aside) was delicious. People were raving about it. I do not eat fish, but everyone else seemed to especially love the salmon. There were plenty of menu options to choose from, and everything was reasonably priced. I feel like we had a good variety of food at our wedding and that everyone was able to find something that they wanted to eat.
2. The design department was very friendly and good at helping me get what I wanted. I love flowers, but I'm not by any means an expert on the subject. But the design department was very helpful and by just asking me questions about what I envisioned my wedding looking like, they were able to come up with design ideas that seemed customized to my exact wishes. On the day of the wedding, the flowers were almost exactly what I had imagined in my head. The only way they could have come any closer would be if they actually were able to read my mind.
All in all, I feel like our wedding was as perfect as any wedding can get. Sure, I did have a few problems with Flint Hill that cannot be ignored and that prevents them from getting a five star review from me. However, at the end of the day, Flint Hill gave me my perfect wedding day, the day that I always dreamed about. If I had to do it over again (which, hopefully, I never will), I would still go to Flint Hill. read more