My friend & I arrived in Champaign by train at 6.30 PM & of all the taxi companies listed, Black…read moreCab & Limo were the only ones to respond. Malik was very professional and kind. We scheduled him as soon as we arrived at the hotel to pick us up on our departing day. Don't be like me! Call Black Cab before anyone else!

A few months ago, my husband was hospitalized out of state, and it came time to get him home. As…read moresomeone with debilitating physical disabilities, I couldn't make the drive myself, and began calling car services near the hospital. The quotes I received were frankly staggering. Then I called Black Cab & Limo and spoke with Malik, the owner. From the very beginning, he stood out--not just for his professionalism and reasonable quote, but for his genuine care. He was focused on one thing: getting my husband home safely. When delays in my husband's discharge occurred, leaving Malik waiting, he was patient and understanding throughout. When my husband recently had to make an unexpected return to the hospital, with less than 24 hours' notice, I reached out again, despite thinking our request was impossible. Once more, Malik came through. I don't have enough words to describe how much this has meant to us. Malik and Black Cab & Limo provided more than just a badly needed ride. We received kindness, compassion, flexibility, and peace of mind. In these increasingly troubling times, Malik is the kind of person who restores your faith in humanity.

Do you know the feeling of pride you have in your children's intelligence when both are accepted to…read moreThe University of Illinois? Do you know how quickly that feeling evaporates when they miss their train stop and end up an hour south of campus, late in the evening, with no way to get back? I do. Arrow Taxicab saved us last night. We called them and they immediately drove an hour from Urbana down to Mattoon, found our stranded geniuses and got them back to their dorms. Thanks Arrow!! Also, the kids reported a clean car, and a friendly driver. All's well that ends well.

Twice we made reservations to go to the airport and they never showed up!!!!!!!!!!! It almost made…read moreus miss our flights until a friend gave us the needed ride!!!!L!!L!!

I called him 4 days before and he was almost booked... Must be because it is winter break, so I…read morerecommend booking him a couple of days early. He is a super nice man. Very respectful and showed up 5 minutes before the scheduled time. I'll definitely be booking him again.

Abdul was timely and friendly. He picked us up early on a holiday morning and was very pleasant…read more Highly recommend!

I was visiting my parents here in town, and got a ride from this guy from my parents' house to the…read moreIllini Terminal. I found him on yelp, where I chose him semi-randomly after the first cab I'd picked said he needed a text message with my address (which he'd already verbally confirmed), and I didn't have a text-messaging phone. I didn't ask R&H's rates until he'd dropped me off, but it was 2$ less than the other cab had quoted to me over the phone, so that was a pleasant surprise. R&H (I can't remember his name, or what to call him) is super prompt (even at 5:15 am!) and easily reachable by phone to reassure family that he'd be on time :). There were a couple of inches of snow on the road (the reason I needed a cab in the first place) and he was an excellent and careful driver. Finally, he's just really nice. My cell phone was broken, and my parents called him after he'd dropped me off, in order to reach me, and he came back in to tell me. I know this kind of kindness is maybe more common in a town like C-U, but I still really appreciated this guy. I haven't written a yelp review in a while, but here I was moved to! If I find myself taking a cab again in Urbana, then this is without question my go-to guy.

This was a VERY positive experience getting a taxi to Willard Airport in the morning's wee hours a…read morefew days ago! All went smoothly, and this courteous, kind gentleman was absolutely wonderful. I highly recommend this cab service and will be calling him again!

What an underrated and helpful company. Not only were was the driver able to accommodate me at 5:15…read moream on short notice, but he also arrived earlier than he said and patiently waited until I was ready. The driver was polite and friendly. Definitely recommend to others.

From the owner: Airport, in-town, and out-of-town taxi service.read more

Truly enjoy my trip from UIUC Campus to ORD yesterday. A…read moreclean new vehicle, very polite and intelligent driver, WiFi on board and ice-cold AC: five stars. And it is cheaper than others. And finally, the bus arrived to airport 40min earlier (2h20min ride time from Champaign to ORD) which is equal car rade time. Awesome!

Worst service I have ever seen! They told me that the ticket I printed is not acceptable because I…read morefolded it! Seriously? I have to print the ticket, and I cannot fold it? I paid extra money to get another ticket. No wonder the review is so bad and they are running out of business. Also, if customers don't behave nice, they will list their personal information on the company's website: http://www.suburbanexpress.com/dishonoredpmts.html Take a look at that long, think of how they can put your information there.

Brought me home from Carle Hospital to West Windsor in Champaign. Safe driver. Prompt…read more Professional. Courteous. Would request his services again. Appreciate feeling safe!!!

Excellent service. fast pickup, very clean vehicle. Personal and attentive service. Highly…read morerecommended