Really very very disappointed after having waited one and a half hours to see an Agent, when he was…read morefree he told he was going for his lunch. I am thoroughly disappointed in your Customer Service

Though many people are finding the Internet as the place to book a trip, I've still found that…read moreTrailfinders can beat (in many cases) anything found on the Internet. This branch is located in the St. Nicholas Market area of Bristol, and is easy to get to via bus (parking is not easy to find in this area, though there are parking garages nearby). This branch is staffed with friendly, helpful people who do their best to find you a great deal for your holiday. I looked online first when planning my last two overseas trips, but Trailfinders found better deals and had suggestions for saving even more money. The last trip included car hire and when things went wrong with this aspect of the booking, Trailfinders quickly resolved the problem.

They are very friendly and they help you with exactly what you are looking for when you want a…read moregreat holiday, you also get discount if you book online through their website, but they will also give it to you at the online price if its cheaper than they can do it in the shop, happy days!

It may look like a supermarket for flights, and the heady window display shouting at you does feel…read morelike online spam, but if you are booking to somewhere unusual, or a complicated trip that you aren't confident of booking yourself, then I highly recommend these guys. The service they provide in the shop is basically that they are experts at finding the best deals - plus they have lots of in-house contacts with airlines. I used them to get flights to and around South America - it meant that she had the headache of matching flights to our schedule. She asked all the right questions, such as how much do we sacrifice cheaper flights for stopover time? It made a big commitment of money a lot more reassuring, and I did fare a lot better than friends who were booking by themselves at the same time. The girl I think was honestly more excited about my plans than I was at the time. I was given her direct number and when I had a query a few months later it was answered clearly and quickly. The company also deals with the high end custom package holidays if you have that sort of dosh, and I'm sure also are very good at doing the quick-fix europe dashes. Brave the red and white and talk to a real person.

Fancy a coach trip to Poland? My friend did, and this is where he went. The man at the desk…read moreappeared quite busy and it was a while before he nodded acknowledgment he knew we were waiting. They gave him a lot of information and were useful in telling us about transport abroad. My friend never booked his Poland travel adventure, but it's good to know that a specialist in the subject is in the area!

What a gem! I have bought tickets from Timeout Travel before and every time Peter is willing to…read morehelp me out. I usually leave it to the last minute to arrange my trips home to Krakow and Peter is always able to find me a seat. I've booked on the phone (he can take credit card payments) or by going in to the shop. Highly recommended alternative to flying!