I think the gym is fine, however the people that own the gym are a bunch of scam artists. I got a message on Facebook back in April of 2018 asking me to join a 8 week program. I was interested at the time because I was making a lot of changes to my health. I went in for a consultation with the owner Zach Norman who told me this 8 week program would be totally customizable to me. He made it seem like it was free but of course when I got there he charged me $900!!! I even have in writing that it says "this isn't your normal rice, chicken, and broccoli kind of diet program". I was told I would get 3 personal session a week with zach himself, a full diet plan, home and travel workouts since I travel for work.. etc. I have all the details if anyone wants to see what a scam this is. Long story short, zach didn't show up to our first 3 personal sessions.. gave an excuse that he forgot and put me with a 20 year old guy that didn't seem like a "personal trainer with experience" ... 3/4 weeks later I still never got my meal plans . I got a do and do not list of what to eat which I could've gotten from Pinterest... I mean it was ridiculous. He ended up firing that employee when I complained and said I wanted my money back and I wasn't getting what I promised. He agreed to refund me my money and said it was in the "mail"... weeks later I texted him saying I never got my money back... he again said oh it's in the "mail." Months later I texted him with concerns where my $900 was.. come to find out he blocked my number. Up to this point I had been extremely nice and understanding but I just simply wanted my money back. Then I emailed and called up to the gym and they were like oh.. your money is in your "account.." however I never had an actual account with flex. I was an add onto my boyfriend account and under his name so they NEVER had access to my bank account or anything.. and they continued to charge my boyfriend every month the same amount. I told them I wanted a check and I'd either come get it or they could mail it and another person said... ITS IN THE MAIL.. now let me remind you this is almost 6 months later and still haven't heard back from Zach or received any money back. I went into the gym with my grandma to ask The employee to call Zach and he refused to talk to me. I even recorded the conversation with one of the employees to proof to show this guy was blantely trying to scam me and not actually give me my money back. At Thai point, it is 8.5 months later and I have tried everything to be professional and to get my money back. Unfortunately it's now to the point I have to spend my money to take the gym and Zach to small claims court. I just can not believe how unbelievable this situation was and I am truly in awe. For someone who works in the professional world and meets 3-5 business owners a day... I can not imagine someone doing this to a client.. and employee.. anyone. It's disgusting. Zach Norman , I really hope you didn't do this to anyone else. You've put me in a horrible position. read more

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I was passing through town and needed a place with free weights, since my hotel's gym was just a dejected cable machine and some treadmills. Flex 365 hooked me up with an Olympic bar, a good rack, and a nice clean environment. There were some small group classes going on while I lifted, with a nice-looking circuit of bodyweight and lifting exercises. I was prepared to pay for a day pass, but since it was my first visit, they let me work out for free! I'll definitely come back if I find myself in Lee's Summit again. read more

I live downtown KC at 10th and Wyandotte, so I live nowhere near Flex 365 but, if I did, this is WITHOUT A DOUBT THE gym that I would make my home. Totally NEW ownership ~ new owner (Gary VanRoss) who is also the owner of KC Physiques...and if you aren't familiar with them, looking them up is a MUST. Gary is an exceptional human, and is an EXPERT in the fitness world, so Flex 365 is BEYOND LUCKY to have him!! TRULY. Gary will make Flex 365 better than anyone can imagine. I cannot even begin to recommend this gym enough. read more

I recently joined Flex and I am so happy that I did! It is a top notch gym for athletes as well as the new gym goer! New ownership has taken over and the changes have been great. As a female I feel so much safer with the new key card entry for late night workouts. The employees are so nice and welcoming too, and they will even watch your kid while you work out (they have a daycare)! Whaaaaaaaaat yaaaaas! Mamma is loves her me time! read more

I have been going to this gym since May 2015 and pay my dues for the year every May without issue. I just went into my gym an apparently they have a new owner. I say new owner because the guy wouldn't give me his name or when he bought the place, he told me "don't worry about it." Walking in I use my card to unlock the door and proceed to the locker room, at which time he asks me to swipe my membership ID, which I oblige. Upon swiping my ID nothing comes up on his computer screen which quickly prompts him to believe I am just walking into a locked location and stealing for years...because that makes the most sense. He begins to go into how the place has been failing and losing money because of people like me. I have paid faithfully for over 3 years and have brought in customers. The new owner doesn't try to resolve the apparent computer issue, nor take my information, look for my contract, or even be a reasonably well adjusted adult addressing another person. He just bluntly asks me do I want to leave? Obviously I am not going to continue and support a business which doesn't value my patronage. This is a warning to anyone still working out here or thinking about joining. Stay clear! read more

I used to have a membership here. Great gym; only things I'd say about the equipment is there is not many working treadmills. Glad they are now open 24/7. Stopped being a member for personal reasons. Went back a year later, went in for a temporary pass and used it. When I came back to get a new membership the guy at the counter was really rude/short and basically told me that it was going to be $10 more per month than he initially told me when I got the free pass. I have friends here that get it for $15 a month so I'm not paying more for the exact same thing. I'll go to 24 hour fitness/genesis right down the road for the same price with a sauna and a ton of treadmills. read more

I would recommend this gym to anyone, whether you've been working out for years or are just starting out. The atmosphere is very welcoming and it has all of the equipment you could ever need. The gym is under new ownership and is making major improvements. The new owner is super helpful to all members and is completely dedicated to making the gym the best that it can be. read more

I am impressed with Brad and his team. This gym focuses on getting you results - through a combination of exercise and coaching on lifestyle. I was offered 4 free personal training sessions with an intern enrolled in a PT program. I have been extremely impressed with the value and skills this individual has. The gym has 24 hour access with a key card. The facilities are clean with well appointed locker rooms for the size of the gym. They offer a smoothie bar. Childcare is available and staffed by friendly folks. I've attended the insanity once - awesome instructor and a fun, fast paced format. Definitely a must try spot If you're looking to get back on the fitness train! read more